Firefox Support Forum

I opened my laptop out of sleep mode and it quickly reset itself, and when it loaded back up Firefox no longer worked. Everything was working fine prior to the reset, but now I can load any websites, nor do any of the menus within Firefox work. I keep clicking on the menu button in the top right, but nothing happens. The only thing that seems to work is the add-ons icon. I can click that and it navigates me to the add-ons page, and from there I can get in to my settings, but that's it.

No websites will load at all. I've already tried configuring my firewall to allow Firefox, and I've removed it and re-added it to my exceptions list, but nothing seems to work.

Does anyone know what might be causing this, and what can be done to fix it?

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently.

i think i have figured out how i can consistently recreate the bug as well as sort of fix it temporarily.

i start with a newly launched browser. everything works fine. but then if i attempt to drag and drop something shortly after i drag and dropped something else and it did the little animation where it returns to its original position, i find that i cant drag and drop anything FROM firefox to anywhere else. and i also cannot rearrage tabs.

it seems to fix itself whenever I drag something from another program TO firefox successfully such as text into a textbox, or a .html file into the window to view it.

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.