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browser says unsupported?

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm run… (read more)

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

Asked by caperantagonist 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Remove "Search with google" and "Search with amazom.co.uk" from the address bar drop down list

In version 75 when I click in the address bar, a list of my most common sites appears, but at the TOP of this list are search with google and also amazon.co.uk. These are… (read more)

In version 75 when I click in the address bar, a list of my most common sites appears, but at the TOP of this list are search with google and also amazon.co.uk. These are options I do not want to see, just "my" web sites. How can I remove these two items from the drop down list? Thanks.

Asked by siroctopusuk 2 months ago

Answered by siroctopusuk 2 months ago

  • Solved

Firefox 78.0.1 hangs trying to access websites but other browsers can

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on.… (read more)

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

Asked by charles.goodrich 3 days ago

Answered by FredMcD 3 days ago

Speed testers NOT showing the actual experience

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was… (read more)

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was invented and have even bought a Cisco router to host our own web site in the 1990s. I KNOW that the ISPs manage my connection speeds, router management software WILL be more capable than the Cisco router we managed ourselves!! I notice a similar profile of getting the speeds that are advertised at the start of a contract and then to throttle it as they add more customers to the same kit that they lease from OpenReach; increased latency! I also get OpenReach business notifications and know that the ISPs pay OpenReach for not only bandwidth that they use but also the electricity that powers them, OpenReach also charge for shit loads more but lets stick to the simples! ALL the ISPs deny ANY management function which is disengenuous to say the least!! There is a worrying trend in businesses to not only have no usable phone numbers (I had about eight BT numbers when we had the Cisco Router but NONE work anymore) due to the telephony shit that infests what laughly passes for customer service these days. {Thinks: Is there an undisclosed word limit to this field!?!?? I daren't hit return to go to a new para 'cause it might send like the excreble messaging systems which pass for comms in these benighted days!! My point for the designers of Firefox is: when I try to do "Speed test I can count up to FIVE seconds before a Ping is registered which is never more than a 100ms so that's bollocks! Then it doesn't matter how many tabs I have open (often shit loads) the speeds that I get are independant and even when I'm "listening" to radio articles that doesn't effect the results either! A GENUINE speed test should be built into Firefox don't ya think??

Asked by Joe Stoner 5 days ago

Last reply by Joe Stoner 4 days ago

FF 78.0.1 does not display embedded images in E-Bay

Firefox has stopped display embedded images in my E-Bay listings. See the attached screen shots for the HTML code and results. I have tried all of the solutions posted … (read more)

Firefox has stopped display embedded images in my E-Bay listings. See the attached screen shots for the HTML code and results. I have tried all of the solutions posted here with no good results. This seems to have started in the pas few releases.

Asked by herbvan 5 days ago

Last reply by herbvan 5 days ago

Can't adjust the volume on twitch streams

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full … (read more)

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full screen or theater mode, or the ability to change the quality of the stream. Is there something I need to turn on to get this working?

Asked by jasonstarbuck 5 days ago

Last reply by jscher2000 5 days ago

Firefox snap package: how to open downloaded files?

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since I'm running through problems when downloading files: The only way I can view … (read more)

Firefox came preinstalled as snap package on ubuntu 18.04, but has been giving trouble since

I'm running through problems when downloading files:

The only way I can view a downloadable file is by saving it somewhere in my home directory and then open it which is a pain!

The open with dialog box only give url script handler and firefox browser as options neither of each work

On ubuntu support it was suggested to remove snap package and install deb package, but what's the point of a snap package then?

It look s like firefox doesn't handle anything beyond home directory, while as said above chrome does instead

Any clues

Asked by chet10 2 months ago

Last reply by Zhian 1 week ago

  • Solved

All webpages show up as garbage text

I was using Firefox and my system was low on resources so it killed the process using the most memory which was Firefox. When it restarted every page showed up as garbage… (read more)

I was using Firefox and my system was low on resources so it killed the process using the most memory which was Firefox. When it restarted every page showed up as garbage. I've cleared cache. I've refreshed Firefox. I've reinstalled. I've rebooted. Nothing seems to work. mozilla.org appears to work but every other site I try looks like the attached image. When I view the source of a page that looks like garbage, the source looks perfectly fine. I'm running 77.0.1 64 bit on Windows 7. Any ideas?

Asked by Brian 1 month ago

Answered by cor-el 1 month ago

Firefox ESR 68.9.0 does not work correctly with Windows 7 Start Menu Search the Internet Feature

I recently noticed that the Windows 7 feature of searching the internet directly from the start menu (via policy and explained here does not work any longer. The search s… (read more)

I recently noticed that the Windows 7 feature of searching the internet directly from the start menu (via policy and explained here does not work any longer. The search string is not pasted into the seach box. The feature still works with Chrome 83, so it is safe to assume it's not an OS issue.

Asked by tinmanjk 1 month ago

Last reply by Shashank Shekhar 1 month ago

  • Solved

'Save Image' crashes Firefox

Hi, Until recently the right click, 'save image as' method of saving a site image has worked flawlessly, now it goes into a death spiral & crashes Firefox. See image … (read more)

Hi, Until recently the right click, 'save image as' method of saving a site image has worked flawlessly, now it goes into a death spiral & crashes Firefox. See image attached.

Am running Win10, 64 bit. Win is up to date. Firefox is 77.0.1 (64 bit)

Have run the diagnostics/help files suggested in the help files to no effect. Have similarly run Brave which is also doing the same thing whereas Edge doesn't seem to be affected.

Have deleted & re-installed both Firefox & Brave without change.

What am I not doing right?

Thanks

Asked by Dave 1 month ago

Answered by Dave 1 month ago

VPN is detecting P2P protocol use whenever Firefox opens

I'm having a novel problem today for the first time. Firefox is apparently using a p2p protocol, and I have no idea why. My VPN is detecting this whenever I open Firefo… (read more)

I'm having a novel problem today for the first time. Firefox is apparently using a p2p protocol, and I have no idea why. My VPN is detecting this whenever I open Firefox. I disabled all extensions, tried opening Firefox's safe mode, and it doesn't matter what tab is open. Brave browser doesn't give me this problem. My VPN's servers do not allow P2P use, so this is a big deal. Why would Firefox be setting off the p2p alarm, and how can I fix this? I'm using the newest Firefox version on windows 10.

Asked by jamesbcad 1 month ago

Last reply by jamesbcad 1 month ago

Secure Website Certificate

I am running a 2008 Imac on OS 10.11.6, and using Firefox 77.0.1 (64 bit). Much of my work is online with one website, which I log onto daily. Today, I was unable to logi… (read more)

I am running a 2008 Imac on OS 10.11.6, and using Firefox 77.0.1 (64 bit).

Much of my work is online with one website, which I log onto daily. Today, I was unable to login because I received a "Did Not Connect. Potential Security Issue." I restarted, made sure Firefox was up to date, etc. The problem repeated.

Then I tried the website in Chrome. I got the same thing. I tried it in Safari. I got the same thing.

I called the company and spoke with tech support. He was unable to recreate my problem on his PC or his Mac. He confirmed that there was no certificate issue at the company and that they were not getting any other similar complaints or problems.

I then tried it on a Mac running 10.15, and was able to access the website easily, with no error messages.

My question is: is the problem my computer, and not the browsers or connections? Is there anything I can do short of buying a new computer?

Thanks for the help. Greg

Asked by gberlowitz 1 month ago

Last reply by ARMAN KHAN 1 month ago

Home page doesn't load on startup

When my wife opens Firefox on our laptop computer her home page doesn't load. Mine works fine, and when I switched her home page to a different site it loaded. Its only… (read more)

When my wife opens Firefox on our laptop computer her home page doesn't load. Mine works fine, and when I switched her home page to a different site it loaded. Its only when her home page is set to Yahoo news. And when she clicks the home page icon it does load. Have tried deleting and resetting home page.

Asked by bill137 1 month ago

Last reply by AMAN ARYAN 1 month ago

Firefox Browser keeps reverting to older version

I use firefox browser for work, and sometimes when I open it it has changed back to some previous version - not the actual browser, it always says it's up to date, but my… (read more)

I use firefox browser for work, and sometimes when I open it it has changed back to some previous version - not the actual browser, it always says it's up to date, but my bookmarks and everything are old. And all of a sudden it won't remember any of my passwords. And then I'll open it another day and it will be back to normal with all the correct bookmarks and my passwords saved. Any ideas?

Asked by ShortforAdrienne 1 month ago

Last reply by Aashish Kumar 1 month ago

  • Solved

New Tab Addon

I have used the newtab addon for years. My home page is google.com. Just today, I get an error message when clicking the new tab button as follows: Blocked by X-Frame-Opt… (read more)

I have used the newtab addon for years. My home page is google.com. Just today, I get an error message when clicking the new tab button as follows: Blocked by X-Frame-Options Policy. Does anyone know what is going on here?

Asked by ffohl 1 month ago

Answered by Roland Tanglao 1 month ago

  • Solved

77.0.1 Problems

Hi, I just updated to the latest Firefox and noticed some problems. When I left click, some of the options are not showing up. Also, there are some blanks. I have include… (read more)

Hi, I just updated to the latest Firefox and noticed some problems. When I left click, some of the options are not showing up. Also, there are some blanks. I have included some screen shots.

Asked by Nancy 1 month ago

Answered by Nancy 1 month ago

  • Solved

I suddely have Lockwise and have lost all my saved passwords

How do I either go back to my old Firefox or retrieve all my saved passwords? It asked for an update, now I have something called Lockwise and I have lost all my password… (read more)

How do I either go back to my old Firefox or retrieve all my saved passwords? It asked for an update, now I have something called Lockwise and I have lost all my passwords

Asked by ajinuk2001 1 month ago

Answered by ANAMIKA KUMARI 1 month ago