Showing questions tagged: Show all questions

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 5 months ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 4 months ago

Last reply by leesambo73 3 days ago

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (read more)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Asked by owen58191 6 days ago

Last reply by James 4 days ago

New Blocker

Hi. I just added one of your free features (which name I am forgetting) which allows me to create an email account so as to avoid using my actual email which then forwar… (read more)

Hi. I just added one of your free features (which name I am forgetting) which allows me to create an email account so as to avoid using my actual email which then forwards msgs to my actual email address. I do not want it. How do I remove it?

Thanks.

Asked by barbsussman 1 week ago

Last reply by cor-el 1 week ago

Od drugiego tygodnia grudnia 2022 nie ładują mi się filmy z mojego kanału na YT do mojej strony WordPress.

Od drugiego tygodnia grudnia 2022 nie ładują mi się filmy z mojego kanału na YT do mojej strony WordPress. Chciałbym by wróciła ta funkcjonalność. Since the second week … (read more)

Od drugiego tygodnia grudnia 2022 nie ładują mi się filmy z mojego kanału na YT do mojej strony WordPress. Chciałbym by wróciła ta funkcjonalność. Since the second week of December 2022, videos from my YT channel have not been uploaded to my WordPress site. I would like this functionality to come back.

Asked by polskawlesie.pl 1 week ago

Last reply by polskawlesie.pl 1 week ago

Arabic subject hifzul Quran with tajweed online class needs me students

I am teacher hifzul Quran with tajweed in class online teaching experience with me 4 year s and I help you need me students all country s please send me information pleas… (read more)

I am teacher hifzul Quran with tajweed in class online teaching experience with me 4 year s and I help you need me students all country s please send me information please contact me email address [email address] I am hard working teacher Online class learning and hifzul Quran with tajweed in class online teaching and education hig and part time and any time learning class please contact me. Thank you

Asked by abidhussain1007.ak 1 week ago

Last reply by Paul 1 week ago

No settings for the menu bar

I updated Firefox, and now I have tiny tabs at the very top of the screen, a URL bar permanently set with either their homepage or a search bar, and basically nothing els… (read more)

I updated Firefox, and now I have tiny tabs at the very top of the screen, a URL bar permanently set with either their homepage or a search bar, and basically nothing else.

There are no settings or themes to change these things.

I can't read the tiny tabs, and I really would prefer a blank page and the small search bar off to the side if I want to search. I am often on cellular data and want to avoid opening anything until I choose it to save on data charges--and why can't I choose what I want to display?

Look, I am not a programmer. I am not risking messing up code in the guts of the browser to change these things because the person who wrote out these instructions is not going to be available to help me if I make a mistake.

Could I have settings to make the browser useful to me? I really don't want to go back to Safari, but I'm an old fart who can't see the new "improved" menu bar.

Asked by raggedrose 1 week ago

Last reply by Dropa 1 week ago

Don't want Amazon in my Search bar

I customised my Search so that the default is DuckDuckGo and I've removed all the other search engines in Search Shortcuts. Yet, every time I type into the Firefox addres… (read more)

I customised my Search so that the default is DuckDuckGo and I've removed all the other search engines in Search Shortcuts. Yet, every time I type into the Firefox address bar, both Amazon and Wikipedia still show up, despite the fact that neither should be an option.

Asked by BuddyL 1 week ago

Last reply by BuddyL 1 week ago

Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (read more)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 1 week ago

Last reply by SupportGB 1 week ago

I'm trying to use speech recognition web api in firefox but throws error

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeEr… (read more)

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

Asked by pooja.v.bhat98 1 week ago

Last reply by SupportGB 1 week ago

Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (read more)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 1 week ago

Last reply by cor-el 1 week ago

Annoying url popping up at the bottom left of my screen

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by d… (read more)

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by default?

Asked by Matt 1 week ago

Last reply by Dropa 1 week ago

Problem with YouTube in firefox

I found a problem with YouTube in firefox, maybe it's related to my computer. When you open and play a video at 60 fps, and at the same time pulling the mouse, the video … (read more)

I found a problem with YouTube in firefox, maybe it's related to my computer. When you open and play a video at 60 fps, and at the same time pulling the mouse, the video starts to freeze, it seems like the fps drops. Does anyone know how to solve this problem? Maybe someone has encountered it already?

Asked by Антон 2 weeks ago

Last reply by Антон 2 weeks ago

Problems with Amazon.com after firefox update

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site. Rather than seeing the page as… (read more)

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site.

Rather than seeing the page as intended, there is a semi-tranparent "film" over it and many of the areas show html coding instead of the intended images.

Asked by 4oldbeads 2 weeks ago

Last reply by IcyMint 2 weeks ago