Firefox Community Forum

I started to try free 50GB a month Firefox VPN to use the website in Japan (free TV programs only available in Japan but are allowed to watch through VPN). It was working for about a month but now it seems to be blocked. I tried suggested troubleshooting like clearing cash, quitting and opening Firefox, closing VPN, changing location setting and back to Japan etc. Is it because free? It was working when I was subscribing NordVPN. So, it's not the website issue. I would like to know why it is not working now. Thank you

I followed the steps to activate the built-in VPN, but once I sign in and it says it's successful, when I click on the VPN button to turn it on, it just shows me the "get started" VPN panel again. I'm not sure how to get out of that loop. I tried fully closing Firefox and starting again

I click on the VPN tab above. I get a window to sign in and do so. I get another window that says get started. I cannot close that window so go back to the VPN tab above and this keeps looping between sign in, which I am already signed in and the other window that says get started in which there are no other buttons of tabs. When i press esc the window disappears and then when i press VPN button again, the same thing happens. So cannot get VPN!

Firefox’s built-in VPN shows the VPN location as the United States, but websites and IP-location services detect my IP address as being in Manila, Philippines. Because the IP address is not actually located in the United States, I encounter frequent CAPTCHA challenges and location-related issues.

Please investigate whether the VPN is routing my traffic through the selected U.S. location correctly. Firefox version: 156.0

Thank you for your assistance.