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Mac Scaling Issues Moving from Clamshell mode to Built in Retina Display

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and the… (read more)

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

Asked by archer36 4 days ago

Last reply by archer36 1 day ago

Firefox is not recognizing my current phone number

I'm trying to use an old Apple Powerbook as my 2015 MacBook Pro just died. I use Firefox as my browser on my PowerBook, and it is asking me to enter my old phone number … (read more)

I'm trying to use an old Apple Powerbook as my 2015 MacBook Pro just died. I use Firefox as my browser on my PowerBook, and it is asking me to enter my old phone number and is not accepting my new phone number.

Asked by apocolibri 2 days ago

I have one laptop on which I am no longer able to obtain AI search results using Google. I cannot find what setting has been turned off..

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been tellin… (read more)

I have been using Firefox as my default browser for years on all my computers. I have a computer at work and one at home. My home laptop has for some time now been telling me that AI search results are "not available right now, try again later". Initially I thought this was transient, however it has not changed. I have tried to find a setting either in firefox or google that has changed but I cannot. My other laptop works just fine with AI searches on google. Please help my email is [edited email from community support forum] (I do not use my google email.)

Asked by ctorres10 4 days ago

Firefox browser "zoom" error

I have the latest version of Firefox on my Mac with macOS Tahoe latest version. I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” t… (read more)

I have the latest version of Firefox on my Mac with macOS Tahoe latest version.

I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to an unusable size.

I tried to reload but, this makes no difference. The only solution is to open a new Firefox web page.

I went to the community support page and typed in the problem.

I then tried “Share Data” > this opened a new page.

I then discovered that my input on… https://support.mozilla.org/en-US/questions/new/firefox/form ...had been erased. I had to start again.

Firefox is generally my favourite secure browser, but this issue needs to be fixed.

Thanks AJ

Asked by aj.winter537 6 days ago

Firefox has been very slow for the last month

Hi, Any suggestions for Firefox being really slow? Slow loading webpages. This has been going on for about a month. Maybe longer. I have the same issue in Troubleshoooti… (read more)

Hi,

Any suggestions for Firefox being really slow? Slow loading webpages. This has been going on for about a month. Maybe longer. I have the same issue in Troubleshoooting mode. Firefox is updated. Cleared cache and cookies. Rebooted. On a Mac laptop.

I keep using Safari and I'm about to more over permanently.


Thanks!

Asked by jterne9 1 day ago

Install new Firefox version

I have a Mac with Sequoia update but my Mac is not good with memory so when I have a new install version it will probably crash my Mac. How might I stop automatic install… (read more)

I have a Mac with Sequoia update but my Mac is not good with memory so when I have a new install version it will probably crash my Mac. How might I stop automatic installation by Firefox?

Asked by sonia.aguila 5 days ago

Keyboard shortcuts--switching between windows

I haven't been able to find a keyboard shortcut for switching between FF windows. I'm using MacOS Tahoe. Is this in development, or is it there and I just haven't been ab… (read more)

I haven't been able to find a keyboard shortcut for switching between FF windows. I'm using MacOS Tahoe. Is this in development, or is it there and I just haven't been able to find it.

Asked by Nicholas Herold 2 days ago

Firefox keeps freezing and needs a force quit.

After an hour or two of use, Firefox keeps freezing. I'm on a new macbook pro (sequoia 15.7.2.) I have removed and re-installed newly downloaded versions of firefox three… (read more)

After an hour or two of use, Firefox keeps freezing. I'm on a new macbook pro (sequoia 15.7.2.) I have removed and re-installed newly downloaded versions of firefox three times now: same issue. At the Apple store they can find no fault.

It just froze again so I had to restart it. The activity monitor (see screenshot attached) said Firefox was taking up 26.9GB - it always does this when it freezes.

How can I fix this?

Asked by Nick 1 day ago

Latest version of Firefox stops content playback every 2 minutes 8 seconds

I am running MacOSX 11.6.8 and have just recently had my Firefox browser update to version 146.0 and it now has a problem with content playback: whether on video or usic,… (read more)

I am running MacOSX 11.6.8 and have just recently had my Firefox browser update to version 146.0 and it now has a problem with content playback: whether on video or usic, YouTube or Tidal or any other streaming service, whenever playing back content it stops at 2 minutes and 8 seconds, displays the buffering wheel, and doesnt come back on its own. If I hit pause and then hit play again, it starts playing again fine. But then after 2 minutes and 8 seconds it stops again and I have to restart it again. And again. And again every 2 minutes and 8 seconds. This is a very odd problem, is anyone else experiencing this? It is very annoying.

Asked by mr.colinhill 1 day ago