Firefox Support Forum

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://school.apple.com) i.e. a web platform designed for educational institutions (PA). Is it legal? Is it possible to make a claim to EU institutions? Thank you

I turned off my Mac Mini 2 last night, February 7, and when I turned it on this morning, all my Firefox bookmarks were gone.

Everything else is fine (Chrome bookmarks, which are different from those in Firefox, remain intact). And yes, I should have known better, but since when a Firefox update deletes all bookmarks?

I'm guessing that is the reason, because everything else is intact.

Any suggestions as to whether there is ANY way to recover them?

Thanks!

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon

The problem emerged about a little over a year ago (around September 2022). It started with an installation of firefox on another machine running BigSur, and I guess the problem got ported when I restored a time machine backup on this current machine. I attempted to troubleshoot the issue by following mozilla support and reddit threads but to no avail. I, at the time, settled on monthly time machine backups, but now finally decided to address it properly.

Troubleshooting steps that I have followed:

• going into the about:config page and changing the places.history.expiration.max_pages and places.history.expiration.transient_current_max_pages to 2147483647 then to 999999 after reading about how a value too high might be ignored (both values didn't seem to change anything)
• going into the about:config page and changing the places.history.expiration.transient_optimal_database_size to 85534800
• removing the add-on/extension manager as seeing that it might remove history for some reason (from a [thread] by IceTemple)
• In the privacy and security tab, history is set to Firefox will use custom settings for history

Things I suspect might be the problem:

• I originally used the Chinese version of firefox (downloaded from the .cn website) and reinstalled the international version (from .com) after getting annoyed by the built-in ads. For convenience sake, I ported the profile folder over which might have carry the problem over. That being said, I don't think this problem existed when I just started using firefox but appeared awhile later.
• result of an update, don't know which though
• certain extensions (I haven't went through them individually since I installed a lot)

My questions:

1. How to stop Firefox from doing this ever again?
2. Alternatives of storing history if nothing works
3. Why did my troubleshooting steps not work? Is there something wrong with my version of firefox that prevented the about:config changes from working?
4. If I have to resort to backing up the places.sqlite history file, how do I restore/reintegrate them with current history file?

English isn't my first language so I apologize for any confusion that may arise due to how I articulate. Any help is much appreciated

I AM ATTACHING AN IMAGE THAT MAY HELP WITH MY QUESTION. I USED TO HAVE MY HOME PAGE ICON SHOW UP BUT IT NO LONGER DOES. SEE ATTACHMENT. HOW CAN I RESTORE THE HOME PAGE ICON? PLEASE REPLY TO [removed email from public]

Thank you

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Hello,

I was trying to watch Youtube and pulled up the page, but all that was there were grey boxes where the recommended videos should be on the home page. When trying to search, only a blank area came up. When I tried to go directly to a channel, the same happened. Loading a direct link from a video let me play the video, but everything around it was gone, no recommended, no channel, no likes, nothing.

I have tried clearing the cache and cookies. My Firefox version is up to date as of right now. I restarted the browser several times and restarted my computer.

Other solutions suggested going to about:config and changing image.webp.enabled to true, but when I search under about:config, that option is not there.

Youtube works if I open a private window and sign in. I have tried opening Firefox in troubleshooting mode and this did not solve the problem. Any help would be greatly appreciated.

About a month ago Firefox started giving me BAD REQUEST for URLs generated by the MLS system all of us realtors use.

This URL works fine in Safari, but not in Firefox any longer. What has happened and how/when will this be resolved? JPaul

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Have I been hacked?? Restore Session not even avail on Menu bar. No computer crash or electric failure in last 24 hrs, but not a single one of my tabs are still open on my browser (30+) and no tab/page option as usual asking if I want to Restore my Session. What the !*& happened to my months of tabs? I do/did have the correct settings selected for Tabs to be restored. Oh MY GOD --this is a complete nightmare!! I'm the only user on this home desktop Mac. Please help. -Melanie

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have access to my computer NOT having that access is Exactly why I set up Primary password in the first place. Surely there must be a way to fix this???? haas2128@comcast.net Thanks. Tony

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

I use Firefox for Mac. Often when I want to click on a link or complete an on-line form, a long list of unwanted suggestions pops up and orevents me doing this. Only by hitting Escape can I get control back.

By the way, I don't want any solution which involves clearing the cache, as I value that help.

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will.

I've gone through and done everything the help articles suggest, nothing happens - then a few days later everything's fine. It's gone on like this for a few months. Any help would be greatly appreciated.

thanks -alex

I was in a meeting and needed to show my screen. Clicked the button at bottom to share and schecked entire screen then allow....it said firefox wouldn't allow me to share because of firefox. I also tried to just share Acrobat and had same result. What setting or plugin do I need to set to allow screen sharing in Google meet, microsoft team and zoom meetings?