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  • Archived

gmail

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail. Do you really want to use HTML Gmail? You're about to us… (read more)

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail.

Do you really want to use HTML Gmail?

You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended).

Take me to latest Gmail

Asked by Eva 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox browser auto updates

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updati… (read more)

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updating. So how can I fix the auto update?

Asked by dontibbs 7 months ago

Last reply by James 7 months ago

  • Archived

Firefox v.s. Mozilla Firefox?

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your… (read more)

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need a different browser—like Microsoft Edge, Google Chrome, or Mozilla Firefox—to sign on to online banking.

What is the difference between Firefox and Mozilla Firefox? What do I need to do?

Asked by cindyras2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 2 years ago

Last reply by dulca 1 year ago

  • Archived

Images - set default to don't load, but load on demand

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view the… (read more)

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view them when I want?

Asked by istephen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tab menu freezes; I can't click between tabs

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking … (read more)

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking on the "X." The keyboard commands to cycle between tabs and close tabs still work, but this is frustrating nevertheless. I've tried disabling all the add-ons I added in the month or two before the problem started. I refreshed Firefox, but once I added my add-ons back in, the problem persisted.

What else can I try to fix this? Any input would be appreciated.

Asked by stvvbkk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Some websites do not recognize my device and require two step authentication, everytime saying now my device is registered and I won't need to do that again. What do I need to change so that their marker remains without losing all my privacy?

Netflix, Charles Schwab, others appear to not recognize my device and require two step authentication, every time, but saying now my device is registered and I won't need… (read more)

Netflix, Charles Schwab, others appear to not recognize my device and require two step authentication, every time, but saying now my device is registered and I won't need to do that again. But I do. What do I need to change so that their marker remains without losing all my privacy? Is it a cookie? Do I have to change the Dashboard to no security? Can I do that for just one website at a time?

Asked by whyaduck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

drag and drop attachments in outlook email-feature no longer works

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with … (read more)

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with the company I work for. This feature saves me so so much time since I am in graphics and photography and my emails usually have a lot of attachments. So, why did you take this feature away, I use it ALL the time...please let me know what is going on here or if there is a way around this, I can still load attachments by selecting the paperclip option, but it adds 4 to 5 steps...I love the drag and drop option, can you help me because I really like firefox and want to stay with this browser. thank you, Mark

Asked by chickinelliart 7 months ago

Last reply by rlane8511 7 months ago

  • Archived

Change e-post adress

I have an new e-postadress. I like to change to this new one! Please help!! The NEW: evafchristoffersson@gmail.com The old; eva.christoffersson@comhem.se Hoping for soo… (read more)

I have an new e-postadress. I like to change to this new one! Please help!!

The NEW: evafchristoffersson@gmail.com

The old; eva.christoffersson@comhem.se

Hoping for soon help! Best regards Eva Fleischer Christoffersson

Asked by eva.christoffersson 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Blocking popups in preferences fails to stop them

Blocking popups in preferences doesn't stop repeated popups on the site https://ottawacitizen.com; they repeat so often that the site is almost disabled. … (read more)

Blocking popups in preferences doesn't stop repeated popups on the site https://ottawacitizen.com; they repeat so often that the site is almost disabled.

Asked by johnsankey 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

when I start my firefox I get an unwanted screen

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you … (read more)

when I first start firefox, I get a Google screen with several boxes of content - I had not previously gotten this, and I don't know where it's coming from? thank you

Asked by radwanakah 8 months ago

Last reply by cor-el 8 months ago

  • Archived

problem browser.

Despite having correctly set the choice parameters for opening the "search" page with a certain engine (eg Google), occasionally when a new search window is opened it ope… (read more)

Despite having correctly set the choice parameters for opening the "search" page with a certain engine (eg Google), occasionally when a new search window is opened it opens with the YAHOO engine, despite having eliminated this possibility in the Firefox settings.

Asked by Paolo Malaguti 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Spectrum logon issue

We are entirely unable to logon to our Spectrum.net email accounts using Firefox and Safari on this computer: iMac OS 10.10.5. We CAN logon from a different iMac. The p… (read more)

We are entirely unable to logon to our Spectrum.net email accounts using Firefox and Safari on this computer: iMac OS 10.10.5. We CAN logon from a different iMac. The problem is not with Spectrum. I believe there is a setting that is not letting us in. I unchecked the box for "Show alerts . . ." about breached websites

What is the problem? Thank you

Asked by judydarby 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Latest release of Firefox 78 disabled all of my extensions and won't let me turn them back on

Firefox just automatically updated on a restart on my mac and now none of my security extensions that WERE WORKING PERFECTLY such a s Adblocker Plus can be turned back on… (read more)

Firefox just automatically updated on a restart on my mac and now none of my security extensions that WERE WORKING PERFECTLY such a s Adblocker Plus can be turned back on. After 1 hour of frsutration and searching for answers, I am ready to dump what used to be my favorite browser. Anyone else have a solution for this? Thanks in advance.

Asked by gitaarz 1 year ago

Last reply by FredMcD 1 year ago