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Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (read more)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 1 day ago

Last reply by u.yilmaz91 1 day ago

Firefox refresh should be called "firefox reset"

If someone wants to reset their browser they can search how to do it. Why on earth would you suggest a reset/destruction of a full working browser under the name of "refr… (read more)

If someone wants to reset their browser they can search how to do it. Why on earth would you suggest a reset/destruction of a full working browser under the name of "refresh" ?????

One is abstracted, clicks ok, and destroys their well set up browser for no reason at all !!!

You should rename the damn "refresh" or better completely trash it!

Asked by Firedak 6 days ago

Last reply by Firedak 4 days ago

Why Am I Unable to Make Calls on Computer From Google Hangouts in Firefox 78.0.1?

I'm having a problem making outgoing phone calls from Google Hangouts from my Firefox 78.0.1 browser on my Mac running OS 10.13.6 High Sierra. Can anyone tell me what to … (read more)

I'm having a problem making outgoing phone calls from Google Hangouts from my Firefox 78.0.1 browser on my Mac running OS 10.13.6 High Sierra. Can anyone tell me what to do to get this working? Every once in a while it works, but most of the time it will not. I have the same issue when I try doing it via Chat out of my Gmail account.

What happens is that when I execute to dial the number, the dialer pops up and instantly closes, and the call does not go through. That dialer will not stay open, and it must forthe call to work. This happens whether I try to use it online from https://hangouts.google.com/ or out of a Gmail e-mail account via Google Chat, which is included in the e-mail account.

I prefer to use Firefox rather than Google Chrome. But in testing, I find I can make outgoing calls from Chrome.

Once in a while, this works. In my Google search, I did find one assertion that it no longer will work out of Firefox because Firefox has stopped supporting plug ins (I had no idea -- then Flash also should not work, but it does, I can watch flash videos, so I'm doubtful plugin support is the issue).

Yet, I do find that Firefox actually offers a Google Hangouts add on! I don't see how that could be if it can't be supported for lack of a plugin. I installed that, closed and reopened Firefox, and tried to dial out of it. Same problem, dialer flashed open and closed, it did not dial out.

Again, I note, sometimes, rarely it seems, it will work. It should not do even that if it requires a plugin that is not there. I didn't see anything in settings that I would expect could be related.

I also note, I have tested it on a Windows 10 laptop, again out of the current Firefox, and same issue. So it doesn't appear the problem is necessarily linked to my Mac, its linked to Firefox. I suspect Firefox will have to do something to be compatible with Google Hangouts and Google Chat.

Asked by hangouts1004 20 hours ago

Last reply by hangouts1004 1 hour ago

drag and drop images from web into folder?

hi all! i love to download images from my tumblr dashboard into a folder that lives on my mac toolbar. i used to use brave browser, which allowed me to drag the images an… (read more)

hi all! i love to download images from my tumblr dashboard into a folder that lives on my mac toolbar. i used to use brave browser, which allowed me to drag the images and drop them directly into the folder. this doesnt seem to work using firefox - i can drag images, but they dont download into the folder :( please help! thanks.

Asked by al3641 1 week ago

Last reply by al3641 6 days ago

Speed testers NOT showing the actual experience

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was… (read more)

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was invented and have even bought a Cisco router to host our own web site in the 1990s. I KNOW that the ISPs manage my connection speeds, router management software WILL be more capable than the Cisco router we managed ourselves!! I notice a similar profile of getting the speeds that are advertised at the start of a contract and then to throttle it as they add more customers to the same kit that they lease from OpenReach; increased latency! I also get OpenReach business notifications and know that the ISPs pay OpenReach for not only bandwidth that they use but also the electricity that powers them, OpenReach also charge for shit loads more but lets stick to the simples! ALL the ISPs deny ANY management function which is disengenuous to say the least!! There is a worrying trend in businesses to not only have no usable phone numbers (I had about eight BT numbers when we had the Cisco Router but NONE work anymore) due to the telephony shit that infests what laughly passes for customer service these days. {Thinks: Is there an undisclosed word limit to this field!?!?? I daren't hit return to go to a new para 'cause it might send like the excreble messaging systems which pass for comms in these benighted days!! My point for the designers of Firefox is: when I try to do "Speed test I can count up to FIVE seconds before a Ping is registered which is never more than a 100ms so that's bollocks! Then it doesn't matter how many tabs I have open (often shit loads) the speeds that I get are independant and even when I'm "listening" to radio articles that doesn't effect the results either! A GENUINE speed test should be built into Firefox don't ya think??

Asked by Joe Stoner 1 week ago

Last reply by Joe Stoner 6 days ago

No URL sites open

I could not enter a URL address or IP address in this FF forum. I have entered IP address and URL sites before. Is this a new restriction on the use of this forum? The 2 … (read more)

I could not enter a URL address or IP address in this FF forum. I have entered IP address and URL sites before. Is this a new restriction on the use of this forum?

The 2 URL below I could not enter before around the end of June 2020. The below address show up even though my Mac 's FF is not connected to any URL or have any tabs open.

ec2-52-12-8-165.us-west-2.compute.amazonaws.com ec2-34-199-87-86.compute-1.amazonaws.com

Asked by Mace2 5 days ago

Last reply by Mace2 4 days ago

Stopping Blue Boxes surrounding drop-downs and buttons.

This started only recently (a few days). I keep Firefox up to date. Recently though every time I click on a text box or a drop-down or a button I get these light blue hig… (read more)

This started only recently (a few days). I keep Firefox up to date. Recently though every time I click on a text box or a drop-down or a button I get these light blue highlighting boxes that are driving me crazy:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-07-07-18-18-58-976ccc.png

I've been on a search for results and used three or four different css additions that don't work (focus and outline derivatives).

There is nothing in accessibility settings (Mac 10.11.6) on my computer.

Asked by wrowder 1 day ago

Last reply by wrowder 1 day ago

The windows will shutdown when I want to save pictures or upload pictures on many platform.

Hi, I got this issue for whole year. I've reset and updated the broswer, but the problem still exist. The windows will shutdown when I want to save pictures or upload/op… (read more)

Hi, I got this issue for whole year. I've reset and updated the broswer, but the problem still exist. The windows will shutdown when I want to save pictures or upload/open pictures on many platform, even on the facebook. I can only use other broswers ,like Chrome, to save or upload/open pictures. Please someone to help me to resolve this problem. Thank you a ton!

Asked by helenhehehehe 12 hours ago

Last reply by helenhehehehe 12 hours ago

html forms not displaying on Firefox on Mac

Forms (such as a newsletter sign up or unsubscribe) do not show up in Firefox on my Mac. These forms show up normally in Safari on Mac. They also show up normally in Edge… (read more)

Forms (such as a newsletter sign up or unsubscribe) do not show up in Firefox on my Mac.

These forms show up normally in Safari on Mac. They also show up normally in Edge AND Firefox on PC and all other browsers that I know of.

I of course use Firefox on my Mac and would like these forms to show up properly on that browser.

Thanks, Amy

Asked by amysumrall 5 days ago

Tab Sync - How to close tabs across all devices

I have a ton of tabs open on my iphone and was looking for an easy way to clean them up. I have everything synced up between my macbook and my iphone. Is there a way to c… (read more)

I have a ton of tabs open on my iphone and was looking for an easy way to clean them up. I have everything synced up between my macbook and my iphone. Is there a way to close tabs on my iphone from my macbook? Going through all of the sidebar tabs on a big screen is so much quicker but I'm not seeing a way to close tabs across all devices. Any advice would be great. If this isn't possible, this would be a great feature to have added to firefox. Thanks.

Asked by jmsaylor 5 days ago

Not receiving background notifications (macOS) when watching videos in full screen

I recently switched from chrome to firefox. Normally I receive notifications of texts/imessages and calls in the top right corner of my screen even when I am watching vid… (read more)

I recently switched from chrome to firefox. Normally I receive notifications of texts/imessages and calls in the top right corner of my screen even when I am watching videos in full screen; however, after switching to firefox I have noticed that sometimes I do not receive the notifications if I am in full screen video mode. This is causing me to miss some important messages. Is there a way to ensure that notifications such as imessages display even while watching videos in full screen?

Asked by raj33v4 5 days ago

Access to the file was denied on macOS

When I try to open a local file using file:///Users/myuser/Documents/... , I get "Access to the file was denied". I'm on macOS 10.15.5. GetInfo on the file shows that I h… (read more)

When I try to open a local file using file:///Users/myuser/Documents/... , I get "Access to the file was denied". I'm on macOS 10.15.5. GetInfo on the file shows that I have read and write access. Firefox version is 77.0.1. I can't recall whether I gave Firefox permission to access my Documents folder when I first ran it on macOS 10.15. If I didn't, I don't know how to now give it access.

Asked by Charlie 2 days ago

Unable to sign in to Dropbox on Firefox but signing in fine on Safari

Hello there! I write today because I am having this problem every now and then where I try to sign into Dropbox on my Mac desktop and then when I click log in, literally… (read more)

Hello there!

I write today because I am having this problem every now and then where I try to sign into Dropbox on my Mac desktop and then when I click log in, literally nothing happens. I don't get any error message, no incorrect password message, nothing. Simply nothing happens. I've waited a couple minutes to see if it is simply a slow connection; nope. I've already contacted Dropbox support twice; the first time, the issue just went away on its own. When the issue came back today, I contacted them again and they said it is likely a problem with Firefox since everything works perfectly fine on another browser like Safari. They said to try clearing the cookie cache, which I have now done multiple times, and still nothing happens. I've even updated to the latest version that came out just the other day.

Any help is greatly appreciated. Thank you!

Luke

Asked by lbmagruder 2 days ago

Issue with New Windows Opening for Office 365 Online

When I open anything in a new window for Office 365, I get a blank rendering of the content, which I obviously can't use. This is frustrating, because anytime that I want… (read more)

When I open anything in a new window for Office 365, I get a blank rendering of the content, which I obviously can't use.

This is frustrating, because anytime that I want to pop and email out of Outlook online to focus on later, I can't. Also, if I want to reply to a calendar invite, I can't because outlook pops up a new window that wont render. I really want to keep using firefox because of your mission and privacy... but I may have to move to chrome for this because most of my work is done in outlook online.

Asked by joseph.thompson 2 days ago

Firefox, PayPal, and parental controls

Good morning, I am running Firefox 78.0.1 on a Macbook with Catalina 10.15.5 I am in the process of implementing PayPal smart buttons. In my testing, the PayPal payments… (read more)

Good morning,

I am running Firefox 78.0.1 on a Macbook with Catalina 10.15.5

I am in the process of implementing PayPal smart buttons. In my testing, the PayPal payments work with Safari and Chrome, but not Firefox. Specifically, when I click on the PayPal button from Firefox the PayPal payment window pops up but closes within a second or two.

After working with PayPal we were able to resolve the issue by turning off a parental filter. While this filter didn't effect the other two browsers, it did seem to effect Firefox. Once the filter was disabled and I reloaded Firefox, the PayPal payment worked as expected.

The parental filter is set within OSX's Screen Time. I believe utilizing a parental filter isn't unreasonable, especially if you have kids, so I am trying to find a solution. I certainly don't know if this is a Firefox or PayPal issue, but it feels like an issue to me.

I'm working with PayPal to see if they are able to resolve this issue. I am now reaching out to the Firefox community with the hopes of suggestions. Any thoughts or guidance will be appreciated.

Asked by PapaBurke 1 day ago

Opening an outlook message in a separate window

IMac 2010 Sierra & Macbook Pro Catalina Hi, I have been dialoguing with Microsoft over the random behaviour of Outlook when I click on a message (or the command 'Open… (read more)

IMac 2010 Sierra & Macbook Pro Catalina

Hi, I have been dialoguing with Microsoft over the random behaviour of Outlook when I click on a message (or the command 'Open the message in a new window'). The window always opens but the message is not always displayed- there is no pattern in this behaviour.

See enclosed screen captures.

This problem occurs on my two machines (see above). I also have Safari and this problem does not occur with this browser.

Microsoft thinks it's a Firefox problem ....il s'agit d'un problème spécifique au navigateur...."

Do you have any ideas?

Do you want a copy of my exchange with Microsoft?

Many thanks for your answers

Best regards Jeremy Lees

Asked by lees.jdl 1 day ago

I cannot longer send mails by using Outlook.

Hello everyone I hope you all are doing fantastic! I'm writing this post due to from one moment to another my outlook stopped worked by using firefox! :( I did investiga… (read more)

Hello everyone I hope you all are doing fantastic! I'm writing this post due to from one moment to another my outlook stopped worked by using firefox! :( I did investigate in similar forums here in the mozilla support, for example this one:

https://support.mozilla.org/en-US/questions/1114389

It seems everything got fixed in a patch from my understanding. I could observe core filres were generated and I'm not even sure if that's related to it but may be useful.

At the moment here is everything I've tried.

1. Clear history, cache for everything. 2. Refresh firefox and Refresh with Add-ons disabled too. 3. I uninstall firefox, since I'm using a Mac I deleted the Library/Application Support/Firefox folder and the Library/Caches/Firefox and Library/Cache/Mozilla.

I'm concerned because, also if I open Chrome for example I can use the outlook without a problem.

Please, all the help will be really appreciate it!!

Have an amazing day, regards.

Asked by cafetojurp 20 hours ago

How can I use the shortcut Shift-Option-Up Arrow in Firefox ( Extend text selection to the beginning of the current paragraph)

How can I use the shortcut Shift-Option-Up Arrow in Firefox ( Extend text selection to the beginning of the current paragraph) Shift + Option + Down Arrow-> Extend te… (read more)

How can I use the shortcut Shift-Option-Up Arrow in Firefox ( Extend text selection to the beginning of the current paragraph)


Shift + Option + Down Arrow-> Extend text selection to the end of the current paragraph, then to the end of the following paragraph if pressed again Shift + Option + Up Arrow->Extend text selection to the beginning of the current paragraph, then to the beginning of the following paragraph if pressed again

Form Rookie Mac User, Thanks

Asked by commitment.2020.hk 18 hours ago