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Can't open outlook online

Hi there, I have problem to open my outlook online, office.com with Firefox latest version (88.01). I can open it on Chrome without any problem. I have the macbook pro wi… (read more)

Hi there,

I have problem to open my outlook online, office.com with Firefox latest version (88.01). I can open it on Chrome without any problem. I have the macbook pro with M1 chip. MacOS updated to latest version. Any idea is welcome. Thank you in advance.

Asked by shuzihank 5 days ago

Last reply by jscher2000 1 day ago

Geetest Captcha not working

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properl… (read more)

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properly, making it impossible to solve. I do not have this problem when using chrome. I have tried many troubleshooting methods including disabling all add-ons and browsing in troubleshooting mode. Any idea what could be going on here?

Asked by prosperityportal 4 days ago

Last reply by FredMcD 1 day ago

Sometimes a text in Firefox looks corrupted

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers dis… (read more)

Sometimes some texts in Firefox looks corrupted (see screnshot) Seems that it is a font issue because I can copy corrupted text and it is ok in buffer. Other browsers display same pages correctly.

Asked by Vadik Zhuk 4 days ago

Last reply by cor-el 4 days ago

My preference is set to open old tabs, and yet after updates it doesn't. How to fix.

I did a system update (MAC Big Sur) last night, and opened Firefox after and the old tabs didn't open as they should. I checked the settings and it's set to open old tabs… (read more)

I did a system update (MAC Big Sur) last night, and opened Firefox after and the old tabs didn't open as they should. I checked the settings and it's set to open old tabs. How do I get them back and make sure this doesn't happen again?

Asked by jmenmo 4 days ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 hours ago

Hide Responsive Design Mode Resize Corner?

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. I… (read more)

It would be nice to not have the little resize grabber icon/control in the bottom right corner of the screen when in Responsive Design Mode as it shows in screen shots. It doesn't seem like it is possible to hide it or have it not show in screen shots. Is there a way? If so, how? If not, what is the best way to get a feature request in front of Moz devs?

Asked by Andrew 4 days ago

Last reply by cor-el 4 days ago

Lost all my firefox book marks.

I really hope someone can help. I'm on a macbook Air and kept getting a Widevine cdm plugin crash error message coming up. Some help online said I should move my profil… (read more)

I really hope someone can help. I'm on a macbook Air and kept getting a Widevine cdm plugin crash error message coming up. Some help online said I should move my profile folder onto my desktop and this would solve the problem. I did this and now upon opening firefox browser all my bookmarks have gone and I seem to have a new firefox browser as is never used. I have no gone back into 'About Profiles' and have two directories 'local' and 'root' listed. I have no idea how to restore my old firefox browser and bookmarks. Help!

Asked by melanie9 4 days ago

Last reply by cor-el 4 days ago

Home page always opens up as a second tab in addition to the website I initally opened up in my browser

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking i… (read more)

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking if I want to close all tabs when I close down the web page I initially opened up. I never used to have this happen. How do I turn this off?

Asked by tonydailley 4 days ago

Facebook container icon doesn't appear overtop of Facebook "like" buttons or links

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually h… (read more)

Hi, I use Facebook container, but I've noticed that the app says it will put a little fence icon over Facebook buttons to show that they are blocked. Does this actually happen for anyone? It appears to work otherwise.

Asked by jessica.faulds 4 days ago

Firefox not opening my QVC account.

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could… (read more)

I have been using Firefox as my browser for years to open my QVC account. Last night, while looking at my QVC account I tried backing out of the page I was on and I could no longer get back into my account. I tried using another computer and it worked fine. I also tried switching to Safari and again I could log into my account. I am using a MacBook Pro. I tried to refresh Firefox but that didn't work.

I can see the main QVC webpage but have no way to access my account or even open QVC. Firefox is working for everything else that I access.

Thanks for any help you can provide me.

Asked by njballuck 4 days ago

Updated to Mac OS 11.3.1 & Firefox 88.0.1 and now Firefox is crashing everytime the screensaver takes over.

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb Puzzled. It's been crashing all day ever since t… (read more)

MacBook Pro (13", 2020, 4 Thunderbolt 3 ports), 2.3GHz Quad-core Intel Core I7, 32G RAM, Intel Iris Plus Graphics 1536Mb

Puzzled. It's been crashing all day ever since the update. Have to reboot Firefox every time.

Asked by d. 3 days ago

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences.

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS ve… (read more)

I am stuck in dark mode and can not disable it. I can't read anything. It's broken. I dug into all the preferences. Most help topics dealing with this are for newer OS versions or Windows. I'm using OS 10.12.6 I installed some theme and it made the background black. With brown text...Very handy for reading.

Asked by salamanderdrake 3 days ago

Last reply by TerryN21 2 days ago

Too Much Memory Consumption

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor… (read more)

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor it shows Firefox is using about 56gb of ram. Firefox Webcontent and Webextension are using Extra ram in seprate. But when i opened the inbuilt task manager of the Firefox it doen't show that much. Please Find attached images .

Asked by Abinasi Singh 3 days ago

Last reply by FredMcD 3 days ago

Spaces between words not retained

I'm using FF88.0.1 on macOS 10.14.6 I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the s… (read more)

I'm using FF88.0.1 on macOS 10.14.6

I'm a regular participant in the Microsoft Answers Community. When replying to messages there today a space appears when I press the space bar but as soon as I type the next character the space closes & the text runs together. E.g. instead of This is a sentence the text appears as Thisisasentence. If I then go back & re-insert the spaces they are retained but that is a royal pain.

This is a new behavior as of today. I have confirmed that this does not occur when using Safari nor does it occur when replying in the Apple support community.

I'd appreciate any insight on this.

Asked by terataz 3 days ago

Last reply by terataz 2 days ago

Gmail "Unable to connect"

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, t… (read more)

For several weeks now, my ability to access my Gmail accounts on Firefox has been spotty. Sometimes it works, but sometimes it doesn't. It'll go from working just fine, to saying it's offline and telling me it's "Unable to connect." No other sites — even other Google sites, like Drive or Sheets — do this, just Gmail. And I'm able to access it just fine in Safari and Chrome. Help?

Asked by genevieveashby 3 days ago

Last reply by FredMcD 3 days ago

Firefox / GoDaddy Blog not showing

Hi, I have a website created through GODADDY. All of this shows OK in Firefox apart from the blogs. Just comes up with message "Posts coming soon!" Maybe in 2019 it wa… (read more)

Hi, I have a website created through GODADDY. All of this shows OK in Firefox apart from the blogs. Just comes up with message "Posts coming soon!" Maybe in 2019 it was OK but sometime since then it happened.

With Safari & Chrome the blog page shows fine.

I have gone to Firefox history and cleared everything. Doesn't help.

I looked at Badger setting and tried to remove these, still doesn't work.

(I am also raising this with GODADDY .. it's a conversation!).

Anything else I can do?

Asked by richard.potter1 3 days ago

Last reply by richard.potter1 3 days ago

PDF don't open in firefox, but does so in Safari, Chrome & Opera

I've a public website, but people, when useing Furefox, can't see any PDF !!! It does however in Safari, Chrome & Opera. What to do? When will this problem be solved?… (read more)

I've a public website, but people, when useing Furefox, can't see any PDF !!! It does however in Safari, Chrome & Opera. What to do? When will this problem be solved? How to knwo? Is there a workaround? This is one exampel of the many HTML statements allowing (normally) to view a PDF:

<a href="YinPDF/TenteraQuoi.pdf" target="_blank">« Tentera Quoi ?! »</a> of course this is called within livingtantra.be/YIN where the folder YinPDF is losated

Asked by Dan 3 days ago