Firefox Support Forum

Recently accessing shows on cbs.com fails with an error 113 that they can not show ads?? Have disabled adblocker on site before, but still get it. Even disabled the adblocker altogether and get the same thing. Tried all the things about clearing cookies and cache, but nothing fixes problem. Can copy link, and in Google Chrome I get an error 1106 the first time, but then do a refresh, and it works fine and plays show just fine. So, not sure why I'm getting the 113 error with firefox? Don't know if a recent upgrade to firefox changed something, or if something changed with cbs.com that it doesn't play the add. The ads on the google chrome where from boh.com, but tried adding that to whitelist, and still got the 113 error. But then even with adblocker completely disabled it did the same.

This is on fIrefox version 85 in Linux.

Last week I was discouraged to find out that my cache was taking up 2 GB of space, some YEARS old. So I decided to purge it and then keep it clean.

The cache gets stored in two places: the linux home .cache folder AND the firefox profile's cache2 folder.

To keep things REALLY clean I checked the "Delete cookies and site data when Firefox is closed" checkbox, then manually enter the exceptions for web sites I do not want to block. Then I specifically added sites I really despise (google, for example) to the block list.

The data still gets cached, even after closing and reopening the browser the cache is still there (verified both via about:cache and by just looking in the folders).

Even when I purge the cache completely, verify nothing is there (about:cache) after deleting the cache folders from the hard drive, it keeps coming back, like a bad computer virus.

My interim solution is a crontab that runs every hour to clear old cache, but that seems silly. Do these security settings actually do anything? What am I doing wrong?

I recently switched to Linux from Windows on my older laptop, and have noticed that videos played in Firefox are very choppy with a poor framerate when in full-screen. (Audio is fine.) It becomes smooth again when I remove full-screen mode. I was using this same laptop previously with an older version of FF (on Windows) and had no problems.

I tried other browsers and the stutter/choppiness is not present. Any suggestions on how to fix this? Firefox safe-mode did not solve the problem.

OS: Linux - Zorin OS 15.3 Lite Firefox: 85.0.1 (32-bit)

Thanks, Dave

Hi, I faced the problem with Youtube recommendations on a video page. When I watch a video I can't see recommendations, comments and video title (see the image). In console i get an error: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://googleads.g.doubleclick.net/pagead/id. (Reason: CORS request did not succeed).

I am on arch linux system.

I've tried to: 1. Update all ca-certificate* packages 2. Disable and delete ad-block 3. Use another browser (there is no problem, only in firefox)

This problem is only actual on Youtube for me.

I am using the latest MX Linux Distro and Firefox 85. I am trying to setup sync with my phone so I can access all my bookmarks and such on my phone. It pops up with a QR code to scan in the Firefox on the phone but it would never scan. After a closer look at the QR code, it is cut off at the bottom and there seems to be nothing I can do to get around that. Endless searches make it out that I am the only one having this problem.

I don't know if this is a bug in Firefox, a bug in the interface, a bug somewhere else, or what. I just want to make it work. Thank you.

Printing content of a web page doesn't work since 2 or 3 months : it seems that printing is going to work, but the expression "printing has been stopped" appears and nothing works( no printing). Others files or texts no web are printed... Is version Firefox 82 concerned by that default ? Thanks of your help Patrick

Hi guys, as I have already tried this method found here: https://support.mozilla.org/en-US/questions/9341987 and didn't work, now I'm stucked, and I don't want to change Firefox to another browser. Any tips on how can I completely disable favicons? The method works very well on Windows but on Linux, doesn't. I have also to mention that I am on Manjaro, XFCE (if it helps) Thanks, stay safe!

The Network tab in the Developer Tools can be activated only when a page is already open. We have an application that opens a document in a new window. I can enable network logging on the main page, but when I click to open the document nothing is displayed. To see the very start of the log for the document page, I'm too late, the Network tab is empty. I can reload the page, but that wouldn't be the real situation.

My questions: Is there an option to activate the Network log right from the start of a page? -or- Is there a way to have ONE big Network log, with all pages combined??

Thank you for an excellent browser!

This problem occurred Oct 24, 2020 Australian Eastern Daylight Savings Time (3 weeks after daylight savings time came into effect here). The operating system time is correct. I have cleared the cache several times, rebooted and shut down overnight.

A forum site is displaying the correct times. A site displaying weather information uses the correct time; I loaded it just after 3am and the first time it displayed was 6am as expected.

1. A TV guide normally highlights in red programs currently showing; at present it shows programs showing one hour previously. In Google-Chrome no programs are highlighted. I have removed the cookies and that has made no difference. 2. Facebook.com times are one hour late, both the time of posts in the newsfeed and times of notifications.

I cannot search for text on https://www.uspto.gov/web/offices/pac/mpep/s2111.html. Please advise on how to fix.

I noticed under "Add ons" section of "Troubleshooting information" that several extensions (namely "Google - google@search.mozilla.org") are enabled by default. I have removed Google from my search options and I cannot find a way to disable or remove it in under "Add-ons" section of main menu as it doesn't show up there. Is there a way to remove it (and Amazon and Bing while we're at it)?

I'd like to create a bookmark utility for my system and therefore need the specs for the json file. While I can currently break it apart easily enough I have questions about which fields mean what (i.e.: index, type code,etc). A pointer/link to those specs would be greatly appreciated. Thanks

No matter what I tried, I can not delete my browser history, nor can I delete single websites from my history. The history list works fine, all visited sites are visible and browser history is updated, but I can not delete any of the entries or the whole list. I have uninstalled and reinstalled Firefox, but the problem is still the same. I have read and write permissions on the .mozille folder, so this can not be the problem.

<start rant>I see that all the menus have disappeared from firefox in the top of the window on my PC since a couple of years now. This is such an annoying "improvement".

The worst thing is - it keeps getting more and more difficult to open them with each successive "improvement" you make.

I actually use firefox for my job, not to watch tiktok videos or browse facebook or watch inane people do inane things on instagram.

Heads up , you developers. To be able to "do" things with your freaking software you need to be able to "click" on easily accessible drop-down menus.

So, why don't you give us stupid users the option to always have menus displayed the whole freaking time? Then, if some of us are backward enough to want to click on menus to do stuff, then we can still do that ! </end rant>

My sneaking suspicion is that you guys don't want us to control where we go on the internet at all. You want double click to tell us what we need to see and do and then you all earn $$$$.

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it.

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

I know i can slow click on the icon to get to a second window, but there must be a kb for that. the help muddles the meaning of tabs and windows. I want to switch to the next window with a different tab bar where i put pocket so i can save to it

Hi guys,

SOmething is wrong with the firefox on my laptop. The laptop has 32Gb ram. It is super fast. Internet speed more than 100Mb/sec. Docker containers are running, everything is fine. But with firefox, I type a letter and it needs serveral seconds to print it. I tried serveral steps, recommended for similar problems, located under "support", but not nothing helped. I disabled plugins, extensions. Still the same. 

What can I do to find a reason?

Locking this thread.
Please continue here: [/questions/1324409]
dear firefox community, I am trying to read Bengali newspapers on their website but i am not able to read the Bengali font correctly from BBC NEWS BANGLA website. It is showing incorrect or wrong bangla. It is horrible experience. Need solution.

Chrome browser has no such problem, then why in firefox. Please someone solve out the issue or give me solution as early as possible.

                                                                                                                             as a regular user of firefox   
                                                                                                                                                nahid

website address : https://www.bbc.com/bengali/news-55812403

duplicate of /questions/1324409 thread.

dear firefox community, I am trying to read Bengali newspapers on their website but i am not able to read the Bengali font correctly from BBC NEWS BANGLA website. It is showing incorrect or wrong bangla. It is horrible experience. Need solution.

Chrome browser has no such problem, then why in firefox. Please someone solve out the issue or give me solution as early as possible.

                                                                                                                             as a regular user of firefox   
                                                                                                                                                nahid

website address : https://www.bbc.com/bengali/news-55812403