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Accounts/password entries don't show up in Firefox's password manager

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why. When I go to about:logins, I … (read more)

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.

Asked by Dvallin 5 months ago

Last reply by cor-el 5 months ago

Home page doesnt show with the selections I am making

It's not showing recent activity - only blank grey boxes. And its not showing my things saved in pocket at all even though I've selected in settings to show it. Im usin… (read more)

It's not showing recent activity - only blank grey boxes. And its not showing my things saved in pocket at all even though I've selected in settings to show it.

Im using version - 135.0 (aarch64) - it says its up to date.

Asked by Christy Schmid 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

upload dialog linux

Is there a way to just paste a file with path for uploading. In the windows dialogue I can do that to bypass waiting, but in the linux dialogue 1. I really have to wait f… (read more)

Is there a way to just paste a file with path for uploading. In the windows dialogue I can do that to bypass waiting, but in the linux dialogue 1. I really have to wait for all folder content to be shown (I just tried that on a network drive with a quarter million images) 2. I cannot just type paths that are hidden but I know they exist

Asked by hamann.w 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

Firefox Sync stuck "Syncing"

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuc… (read more)

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuck at "Syncing..." despite waiting several hours. Quitting Firefox results in a crash window popping up.

There are no files in the weave/logs directory. The weave/failed directory has multiple json files; most almost completely empty. addons.json has an ID, but that's pretty much it.

Deleting the .mozilla directory and starting over yielded no change in behavior.

Any help would be appreciated. Thank you.

Asked by firefox3103 1 week ago

Last reply by jonzn4SUSE 4 days ago

Flatpak profile config compatibility with the aur profile compatibility

Hi - I wanted to migrate all my changes made in the flatpak app to the aur version. I noticed the profile content has a different structure in both - aur and flatpak conf… (read more)

Hi - I wanted to migrate all my changes made in the flatpak app to the aur version. I noticed the profile content has a different structure in both - aur and flatpak configs. And any attempts to replace profile content with the other resulted in browser ignoring these and initing new config files. Was wondering if my config can be ported over or thats not possible thanks.

Asked by jayp01 2 months ago

Last reply by Andres Morales 2 months ago

Firefox cannot 'find' or open files or dirs above home directory in linux

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work. Problem: Firefox seems unable to see or open fi… (read more)

I just set up a server with linux Ubuntu 24.04 Desktop, with Firefox 129.0.2 included to do some dev and testing work.

Problem: Firefox seems unable to see or open files that are above or outside the user's home dir tree.

The only extra packages installed are the LAMP stack and Google Chrome, which has no problem. (had to have something for A/B testing.)

I've tried entering the url of file:///var/www/index.html, I've tried selecting 'open with...' from the files app, etc. Nothing works.

I can get to the file through http://localserver/index.html with no issues. I've verified permissions on the entire directory tree to the file. Everything from end to end has read permissions for all, 755.

I've checked the following advanced settings: security.sandbox.content.level..............................0 (started at 4, now at 0, no effect or change.) security.fileuri.strict_origin_policy.........................false (default setting as installed.)

I am able to open file:/// and get a dir listing. BUT, if I click on var, it gives "Access to the file was denied." I even tried changing the permissions on /var to 777, but no change.

This seems to be a Firefox only problem, since Google Chrome works where firefox doesn't.

I've spent several hours searching for ways to fix this, all with no success. Does anyone have any idea how to fix this, or even what to look at???

Asked by cliffb1 5 months ago

Last reply by jonzn4SUSE 5 months ago

I can't take Full-page screenshots in Canvas/Instructure. Please help.

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its … (read more)

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its own tab, but it doesn't help.

When I use my phone to capture the entire page, it can work, but it's so narrow! Plus I have to continuously tap the "Scroll Down" button for the capturing process to capture more and more.

Can anyone please help? Thanks.

Asked by Mozilla cheese 4 months ago

Last reply by jonzn4SUSE 4 months ago

install newest version firefox on linux mint 19.3 problems

i am having problems to install firefox 135.0 on linux mint 19.3 and if can get instructions that work looked on internet i havent found help there is there a sure fire … (read more)

i am having problems to install firefox 135.0 on linux mint 19.3 and if can get instructions that work looked on internet i havent found help there is there a sure fire way to solve this problem ?

Asked by douglasebers 2 months ago

Last reply by jonzn4SUSE 2 months ago

Updating Firefox on laptop

I'm very much computer-ignorant. I'm getting messages on various sites that I need to update my current browser. Downloaded latest Firefox, but lost as to next step. I'… (read more)

I'm very much computer-ignorant. I'm getting messages on various sites that I need to update my current browser. Downloaded latest Firefox, but lost as to next step. I'm on LinuxMint.

Asked by alanmwasser 5 months ago

Last reply by jonzn4SUSE 5 months ago

My firefox lost all my windows and tabs. How do I get them back?

Ubuntu 22 LTS, Firefox 131.0.3 (64-bit). My machine crashed last night, but when I booted it this morning to start figuring out what's wrong all my windows/tabs came up.… (read more)

Ubuntu 22 LTS, Firefox 131.0.3 (64-bit). My machine crashed last night, but when I booted it this morning to start figuring out what's wrong all my windows/tabs came up. (I have at least 6 windows (for organization of my) hundreds of tabs.) After 6 or so reboots (testing various usb device plug-in configurations) I'm finally done, but now only have 1 blank firefox window. I created an account for syncing so I wouldn't have to redo all that when I upgrade OS periodically; however, I didn't think this would happen, so I didn't sync before this.

I would REALLY like to get my windows/tabs back in the configuration they were. Under 'manage history' there's an import/backup option, with restore; under that, it shows Yesterdays Date with 563 items, but clicking on 'restore' for that tells me it will replace my bookmarks file...

And I don't know how to retrieve the previously synced data, having only used it in the (presumed) other direction.

Any clues welcome!

Asked by amqueue 5 months ago

Last reply by jonzn4SUSE 5 months ago

Reproducible slow (30 seconds) DNS resolution on Ubuntu 24.04

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04. Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay … (read more)

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04.

Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay is due to DNS resolution. This behavior is reproducible by simply closing Firefox, opening it again and entering the same web site once more. Once this initial delay of 30 seconds for DNS resolving has passed the web site can be browsed normally.

Using Google Chrome, Opera or even the Tor Browser on the same system works without any significant delay. Also a DNS lookup from the console returns data almost immediately.

As the delay is always exactly 30 seconds this looks like some DNS resolver timeout only showing up when using Firefox.

Neither starting Firefox in Troubleshoot Mode nor (as often suggested) disabling IPV6 for DNS by setting network.dns.disableIPv6 to true did help.

Any idea how to fix this 30 seconds delay?

Many thanks for any help, Felix

Asked by fb21 3 months ago

Last reply by TyDraniu 3 months ago

Getting message "Your browser is managed by your organization" in Linux Mint

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred brows… (read more)

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop

Asked by Prasana Ramesh 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox 133 can't load websites, other browsers can

After a recent update to Firefox 133.0.3 (on Ubuntu GNU/Linux 22.04), Firefox is having difficulty connecting to websites and exhibiting some other odd behavior: - After… (read more)

After a recent update to Firefox 133.0.3 (on Ubuntu GNU/Linux 22.04), Firefox is having difficulty connecting to websites and exhibiting some other odd behavior:

- After initially starting Firefox, it will load websites (e.g., previously open tabs) for up to 30 seconds. After that, it will not load any website in a new tab, showing the loading animation for several seconds before stopping all activity and just displaying an hourglass icon in the tab. These sites can be connected to in other web browsers. - After closing Firefox, its process is still running; I have to manually find its pid and kill it. - If I start Firefox from the terminal, I see these messages when it starts having trouble loading websites:

libva info: VA-API version 1.20.0 libva info: Trying to open /snap/firefox/5437/gnome-platform/usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_20 libva info: va_openDriver() returns 0

Asked by endsley 4 months ago

Last reply by jonzn4SUSE 4 months ago

App Update "disabled by my organization" but I'm not using an enterprise network. DisableAppUpdate is set to true for some reason (not by me)

Hi, I said most of it in the title. Somehow, my Firefox DisableAppUpdate policy got set to 'true' & when I try to change it Firefox says sorry "this is managed by yo… (read more)

Hi, I said most of it in the title. Somehow, my Firefox DisableAppUpdate policy got set to 'true' & when I try to change it Firefox says sorry "this is managed by your organization". But I'm not currently signed in to an enterprise network. This is on private wi-fi. Can you all fix this? I need to be able to manage policies like this *for my personal browser*, less is not okay. Thank you for your help.

Asked by onymousalan 1 month ago

Last reply by James 1 month ago