Firefox Support Forum

Dear sir ,

My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is very frustrating to login everyday specially google accounts as it requires 2-Step verification .

I feel nostalgic using firefox because I have been using firefox since my childhood started from 10 years ago when I first start browsing in the internet . I have not moved to any other browsers ever since . It might found to be a bit funny that I grew some emotions using this great browser and I believe the issue can be fixed .

If the crashing issue is not fixed then I am afraid that I may move to using other browsers and that looks a lot easier than facing the issue .

I am using firefox for windows on a 64bit windows 11 pro . System info screenshot will be added with this report . Please consider my situation in a bit serious matter and hopefully I will get your response asap .

Every time I open the Firefox browser, the "set up in seconds" page pops up. How can I get rid of that tab? I have my own home tab. Even after I went through the set up instructions, I keep getting this tab. I'm running Windows 10 on a Dell laptop.

I am unsure where to post the results. bp-18bec51d-28dc-4d1e-8645-921b00221026 10/26/2022, 3:36 PM View bp-b5b69926-7dab-4939-b1ce-8d4790221026 10/26/2022, 3:36 PM View bp-43200102-125a-435d-88a9-66ce40221026 10/26/2022, 3:36 PM View bp-15a95f88-753b-47c4-815e-b62a20221026 10/26/2022, 3:36 PM View bp-a6e04c44-b345-4b03-b21a-50fa10221026 10/26/2022, 3:36 PM View

exclude pinned tabs from "List all Tabs"

This happened before and it is really annoying. All of the pinned tabs are now on the list of tabs dropdown where the non-pinned tabs should show. It is hard to work this way. Help!

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

I just opened a pop up that you sent - asking to choose a colour. I had no idea it would change the look of Firefox. Please could you instruct me how to change it back to how it was.

This green is not OK.

Julie

Hello,

I want to report an issue with the Firefox 102.4 ESR for Linux.

System: OS: Raspberry Pi OS (64-bit)

An Addon called „ebesucher“ is installed and in use. This addon always visits a new website within a few seconds and that’s it, nothing special. Sometimes Firefox working for a long time, but sometimes it crashes within an hour more than one time.

So, I want to know why and is it fixable? It’s a very annoying issue.

Screenshot of latest Crash ids and signature are attached.

Kind regards

Last few days , my laptop( windows 10) system got hanged for some reason. Then second time I got the message on my laptop , that Software Mozzila Firefox got crashed. It had stopped working for few minutes then I restarted it. 1) Has it happened to my System? 2) or even others got the same experience? 3) How to start PC when windows stopped working Suddenly. 4)Was the Mozzila Firefox failure / crash, was the reason, behind PC not working during first time? 5) On laptop a message appears , to upgrade Operating system to Windows 11( currently it is windows 10) from MS. What is the suggestion from Mozzila/

Firefox is my primary browser. As soon as I try to play any video it freezes / crashes. It is also doing it using other browsers. I have tried all troubleshooting steps online. I have deleted and updated drivers. no change.

Don't mean to complain about such a trivial thing, but on macOS the new icon for Firefox as of 106 just doesn't look right. It was PERFECT before this. Yes, I know I can copy and paste the old one into the new and it's problem solved, but figured I'd post here to see what everyone else thinks. Again, it's not the end of the world, but it just doesn't look right.

Firefox view was added with the newest version, and in an impulse I decided to remove it from the toolbar. I would like to put firefox view back in the toolbar but can't find a setting for this, how do I do this?

Thank you in advance,

David

Firefox version: v106.0.3 OS: Windows 11 Pro 22H2 build 22623.875

I have 5 different profiles with different number of tabs and add-ons installed. 3 out of 5 crashes, 2 works. The problematic profiles crash 5-6 times on launch, regardless whether Firefox was started in "normal" mode or safe mode. I submitted all crash reports I found at about:crashes. Here are the IDs:

• bp-f61336b8-fa04-40c7-9945-4853a0221031
• bp-e10e9ad6-f782-481f-9875-b8e1c0221031
• bp-07069ce4-d44a-4fd1-bc4a-d37c00221031
• bp-d1bcd620-3644-464f-9a8e-472fc0221031
• bp-5662b294-a3bf-45de-94a6-98e020221031
• bp-dd388913-93ce-41ba-a43b-b74c00221031
• bp-a6dab4aa-bffd-4e4a-8b77-219050221031
• bp-5ad6b85d-9223-4ee0-8028-d28d90221031
• bp-6eb9503b-08c6-47d9-86b6-c09f00221031

I see various DLLs related to a program called ExplorerPatcher in the reports. I've been using it for months and I've had no crashes with pre 106.x.x versions.

Hi all,

Firefox is crashing when launched, but not all the time. After a couple of tries, it will launch without issue. This is a brand new Windows 11 Pro installation with all updates. I have run some windows debloating scripts like privacy.sexy and WinDebloatTools, thinking that might have something to do with it, but not sure where to start in troubleshooting this. Any help with where to start looking would be great. Thanks!

Hi there. Whenever I open a new tab, it crashes, meaning that the rest of the browser keeps working fine but it is unable to load the contents of about:newtab and replaces them with a crash error. I have been tinkering around with the settings and found out it only happens when "shortcuts" is turned on for New tab. If turned off, New tab loads normally. Full disclosure: I am using Nightly on a computer nearly (but not totally) supported by Windows 11. No Nightly experiments that I think should interfere with a new tab are turned on. Thank you for your time.