Showing questions tagged: Show all questions
  • Archived

I have windows 7 and firefox 63.0.1 and cannot get on google.com because of a security issue. I reinstall firefox and it works for a short while but not long

I have windows 7 and firefox 63.0.1 and cannot get on google.com because of a security issue. The error is as follows: www.google.com uses an invalid security certifica… (read more)

I have windows 7 and firefox 63.0.1 and cannot get on google.com because of a security issue. The error is as follows:

www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

I uninstall firefox and resinstall and it works fine for a short period of time. Then without warning, google no longer works and I get the security issue. I have uninstalled and reinstalled 4 times now and it is still doing the same thing. Works for a while and then not.

I also tried using version 62 of firefox but that also exhibited the same issue.

I researched this issues and there are all sorts of attempted fixes that supposedly get rid of this issue which I have attempted to no avail.

Will someone please help me understand how to fix this issue. I use google and gmail all the time and this is becoming a real issue. Your help is much appreciated.

Asked by besthandyman 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Lost access to my gmail account after letting avast do a deep clean . Have tried all recovery suggestions with no luck.

I've contacted Google support, they say my account is still open, it's been 2 months now that I've lost access to this account. I've followed all recovery steps to no ava… (read more)

I've contacted Google support, they say my account is still open, it's been 2 months now that I've lost access to this account. I've followed all recovery steps to no avail. I was using the Firefox browser when this happened. The email that I've lost access to is the same one that I used to make my Firefox account, but I have no way to verify it's my account.

Asked by Standfirm 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

can no longer read gmail at https://mail.google.com/mail/u/0/ corrupt content error :-(

I can no longer read my email at https://mail.google.com/mail/u/0/ . Get Corrupted Content Error The site at https://mail.google.com/mail/u/0/ has experienced a network… (read more)

I can no longer read my email at https://mail.google.com/mail/u/0/ . Get

 Corrupted Content Error

The site at https://mail.google.com/mail/u/0/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem.

Asked by neiderer 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Body of gmail no longer loading in firefox 62.0.2

In the last 24 hours, the body of a gmail will not load. I can see all the emails that have come in but when you click on the email the body is empty, only the subject l… (read more)

In the last 24 hours, the body of a gmail will not load. I can see all the emails that have come in but when you click on the email the body is empty, only the subject line shows up. I use gmail from the firefox browzer. When I try this in Chrome the email is fine. I can also see the emails on my phone. I contact Google and that is how we diagnosed the browser to be the issue.

I've already cleared my cache.  ;-)

Asked by beth007 1 year ago

Last reply by FFus3r 1 year ago

  • Archived

Why wont Gmail load even though I am already signed in?

A few days ago avg gave a warning of two files that could be malicious. The files were deleted. Firefox stopped working for a while till I changed a couple of setting in … (read more)

A few days ago avg gave a warning of two files that could be malicious. The files were deleted. Firefox stopped working for a while till I changed a couple of setting in about:config. Firefox started to work but gmail has not, even though I am already signed in. Other google services are running fine. I have refreshed, reloaded firefox and looked on the mozilla support pages for answers but to no avail. Gmail works on internet explorer.

Asked by stephenmurphyvideo 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

STOP gmail notifications when I am browsing the web! Preferences does not work, about this page does not work. I am one hour away from deleting firefox forever

ok firefox - I am just about ready to delete you forever, these gmail notifications are driving me crazy! How do I stop them??? I tried (1) menu, preferences, privacy … (read more)

ok firefox - I am just about ready to delete you forever, these gmail notifications are driving me crazy! How do I stop them??? I tried (1) menu, preferences, privacy and security, notifications, settings, block (deleted all) and (2) on gmail: right click, view page info, permissions, receive notifications, and (3)..something else I did I don't remember that included going into some code and checking that somethings was "off". Agghh. can anyone help????

Asked by pilarP 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Why do I have to login twice for my gmail?

After the last Firefox update I now have the login page for my Gmail account pop up twice. I login on the first page and instead of going to my Gmail it goes back to the … (read more)

After the last Firefox update I now have the login page for my Gmail account pop up twice. I login on the first page and instead of going to my Gmail it goes back to the Gmail login page. It never used to do that so why all of the sudden does it do that now? It's extremely annoying! This only happens on my desktop PC. It's fine on my iPad and iPhone. Any suggestions on how to fix this? Thanks.

Asked by BCCJULI 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Automatically open google mail in firefox

Loaded Firefox. Whenever I try to use the browser to access google mail, it makes me sign into google mail. Both Windows 10 and Chrome open up google mail automatically.… (read more)

Loaded Firefox. Whenever I try to use the browser to access google mail, it makes me sign into google mail. Both Windows 10 and Chrome open up google mail automatically.

How do I set up firefox so it can access google mail without having to enter my login and password?

Asked by Aaron44 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Black background under the text/links (youtube/gmail)

I've updated Firefox and now some of the pages have got graphical glitch occurring in random moments. As for gmail I can't specify how to reproduce it, but on youtube it … (read more)

I've updated Firefox and now some of the pages have got graphical glitch occurring in random moments. As for gmail I can't specify how to reproduce it, but on youtube it goes like this: 1. go to the random video 2. move the mouse cursor around (over the video and then over the title) 3. at one point the black background will show up under the videos in the right column or under the video timer

I've tried with and without acceleration with the same result (as attached).

Asked by januzi 1 year ago

Last reply by Kikuko 1 year ago

  • Archived

With the new update I can not get on my google mail.

after the new update I can no longer access my email. It said to delete cookies I delete alot of cookies I changed the setting. I have had the same email for years and … (read more)

after the new update I can no longer access my email. It said to delete cookies I delete alot of cookies I changed the setting. I have had the same email for years and this is the first time your update has given me problems. I am no techie so I am at a lose.

Asked by aussie0756 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Why can't I open the draft?

I can see that the email I drafted is in "Drafts" - but cannot open the draft to work on it. What pops up is "compose" new message . This is after I followed instru… (read more)

I can see that the email I drafted is in "Drafts" - but cannot open the draft to work on it. What pops up is "compose" new message . This is after I followed instructions to "fix slowness". Infuriating, I need it now, and I don't see any "help" to fix it.

Asked by veryannoyed 1 year ago

Last reply by McCoy 1 year ago

  • Archived

gmail only works on private browsing window (suddenly and for no reason) Why?

One day for no apparent reason my gmail page would not load. I discovered that it will load on a private window. But I did nothing to cause this and don't know how to r… (read more)

One day for no apparent reason my gmail page would not load. I discovered that it will load on a private window. But I did nothing to cause this and don't know how to restore it so I can use Gmail normally

Asked by demarantz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I solve this issue?

I can open Gmail, but I cannot open any files to read or to write an email. The message is: "We're having trouble connecting to Google" What can I do?" I have this proble… (read more)

I can open Gmail, but I cannot open any files to read or to write an email. The message is: "We're having trouble connecting to Google" What can I do?" I have this problem for 2 days.

Asked by l.sulea_56 1 year ago

Last reply by philipp 1 year ago

  • Archived

I up graded to the latest firefox and my husband lost his gmail account. How can it be resotred to firefox? It is only showing my gmail account now.

I upgraded to the latest firefox system and not my husband can't find his gmail account. It continues to only show mine gmail account. Can you suggest how to recover his … (read more)

I upgraded to the latest firefox system and not my husband can't find his gmail account. It continues to only show mine gmail account. Can you suggest how to recover his gmail account. He can go onto Safari and sign in, but we are firefox users so he wants to have his gmail on firefox as it has been? Please advise. Thank you, naniapana

Asked by naniapana 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

when I type to reply to email in my Gmail account the format of the text disappears

In the last month( i think after updating to frfx 58) when I type to reply to email in my Gmail account in my browser ( firefox 58.0.2) I get to see the standard formatti… (read more)

In the last month( i think after updating to frfx 58) when I type to reply to email in my Gmail account in my browser ( firefox 58.0.2) I get to see the standard formatting of the text (blue, comic sans etc) but when I actually send it, the sent email has the format disappeared and is standard format instead (in black plain font for example). This also happens in my other Gmail accounts too. I tried in MS IntExplorer and there is not a problem (meaning it is NOT my GMAIL's account settings)

Any suggestion/help?

Asked by akmsupport 2 years ago

Last reply by guigs 2 years ago