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swiping on touchpad on Mac moves tab(s) to new window

This literally driving me crazy. For the last 2-3 weeks sometimes when I swipe a page to scroll it, the page (tab) is moved to a new window. I'm on a Mac, recently updat… (read more)

This literally driving me crazy. For the last 2-3 weeks sometimes when I swipe a page to scroll it, the page (tab) is moved to a new window. I'm on a Mac, recently updated to Big Sur. Notable addon installed is treestyletabs. I'm not really in a position to be able to test with add-ons disabled.

Asked by Wayne Mery 11 minutes ago

Last reply by cor-el 1 minute ago

Unable to use several websites; all show the same error - NS_ERROR_FILE_CORRUPTED

Starting last week (with the 88 update?), I've had problems using several sites that I have to login to. It started with Outlook (Office 365), but now includes Zendesk an… (read more)

Starting last week (with the 88 update?), I've had problems using several sites that I have to login to. It started with Outlook (Office 365), but now includes Zendesk and even the Firefox Account. In the case of Outlook, I got an error message. For Zendesk, I can log in but the page doesn't render. On the FF Account page, I get a message saying cookies and local storage aren't enabled, though they are.

In all cases, there's an 'Uncaught exception...NS_ERROR_FILE_CORRUPTED...' error in the console. I got outlook working by using localStorage.clear() and sessionStorage.clear() in the console, but it was a temporary fix.

I've disabled all extensions to no avail. Some of these sites work in FF safe mode (hence logging in to write this), but Outlook is unresponsive.

What's going on? Is there a fix?

Asked by Tomishko 9 hours ago

Last reply by cor-el 32 minutes ago

Auto Fill Not Working

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website … (read more)

Hello Team, I'm facing a weird issue with my Firefox Browser version 88.0.1 (64-bit). I can't use the auto-fill feature (for username and password) for the below website - https://netbanking.hdfcbank.com/netbanking/CCLogin.html I find it really irritating as every time I have to view my password to login to this website's account. I checked with Chrome, it's performing well, auto-fill feature is working for every website. Could you please check and help. Thanks! Prakash

Asked by Divya Prakash 9 hours ago

Last reply by cor-el 2 hours ago

Part of page is blank/broken

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictur… (read more)

Part of this page is blank/broken in Firefox (am updated to most current version) and I tried in safe mode, same issue. Works fine in Chrome... Wish I could upload pictures, but size is too big and I cannot for the life of me make the screen shots smaller without losing the useful info.

Asked by ravendragonwing 14 hours ago

Last reply by FredMcD 7 hours ago

firefox randomly restarts a few times a day. no error no. no crash report. and not able to restore tabs.

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to … (read more)

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours..

Asked by ton_wittenberg 13 hours ago

Last reply by FredMcD 7 hours ago

Firefox 88.0.1 crashes every time it closes

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1 This problem started right… (read more)

Firefox 88.0.1 crashes every time it closes. It also causes problems with my Yahoo email, now I have to sign in every time I use Firefox 88.0.1

This problem started right after I use the troubleshooting to resolve a problem.

I use Revo Uninstaller Pro version 4 to complete remove Firefox. I shut down the computer and start it again after waiting for 5 minutes.

That did not work.

So when will this problem be fixed.

Asked by JEVColorado 16 hours ago

Last reply by FredMcD 15 hours ago

Sites don't function properly

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close… (read more)

I'm having this issue where I'll click on a link within a site, and it won't open. I'll have to try multiple times before it does. Or, it'll start to open, and then close. Like, I'll try to open the menu on YouTube, and have trouble. Also, sometimes I'll be randomly sent from the current website to the one I was on previously. I've noticed this a lot on YouTube and Pinterest. Also, sometimes a site won't close right away when I click on the X. The YouTube controls are faulty. I'll click to pause, and the screen size with change. I don't want to change browsers, but I will if this keeps up. It seems to be getting worse.

Asked by vnaginis 22 hours ago

Last reply by FredMcD 17 hours ago

Firefox won't load pages while other browsers do

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and … (read more)

I keep having problems with Firefox not loading certain pages despite that Microsoft Edge works fine. I've cleared my cache and cookies, tried disabling my firewall, and also tried Safe/troubleshooting mode and the problem was still there. Facebook Messenger and Google Hangouts are two of the ones that regularly don't work (and sometimes Submittable, Outlook, and Google Docs), but sometimes I can just refresh the page half a dozen times and then it works. I moved and switched internets two weeks ago and it may have started then (or a few days after). I also tried turning off the proxy and disabling Ipv6.

My comp: Windows 10, 64-bit, HP laptop, new in December 2019. Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx.

Asked by FrancesKoz 1 day ago

Last reply by cor-el 20 hours ago

Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (read more)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 21 hours ago

Constant crashes since the start of the day

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it op… (read more)

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it open causes a crash. I've tried to reinstall twice, but no luck. Safe Mode also did not help, so I assume it has nothing to do with add-ons. I also did a "Refresh" but, again, nothing. I did a full system scan (BitDefender, if it matters) but it did not detect any malware. Lastly, I restarted the computer and Firefox still constantly crashes.

Here are the crash report logs:

- bp-611b4c56-1e4d-4a1e-8b80-c648a0210517 -bp-48c4f0b9-8c93-4b5b-88bb-d3a100210517 -bp-49113762-959a-4788-8938-3670b0210517 -bp-b477e31a-35ac-4329-ba5c-d64120210517 - bp-42df11e0-7feb-4754-9d09-365980210517 - bp-f7a76c79-cade-4f76-9241-143590210517 - bp-208c4fa5-aabb-4455-a89d-a03c60210517 - bp-96d5b8c0-521e-4478-ba5d-755680210517 - bp-477a91fe-2409-4ae8-b263-8ff7c0210517 - bp-1c0ad77d-8945-4794-8e68-5aa370210517 - bp-58ca09c9-4bab-476d-8bcc-0485e0210517 - bp-cb70f76f-f68e-4933-a3af-294cc0210517 - bp-60d36a45-5feb-41e3-876f-420490210517 - bp-d359f5bd-d498-4935-bb66-e7f200210517 - bp-071e3332-79e9-4e5a-9eb3-a8b000210516 - bp-7bed91f6-fcb6-450e-87d3-106e10210516

Asked by Nicolas 1 day ago

Last reply by FredMcD 1 day ago

Drop down lists not working

Recently I have noticed that where there are drop down lists on websites I visit the drop down function no longer works properly if I am using the Firefox browser. If I c… (read more)

Recently I have noticed that where there are drop down lists on websites I visit the drop down function no longer works properly if I am using the Firefox browser. If I click on the arrow in a drop down list box the list briefly appears then disappears almost immediately making impossible to select an option from that list. I don't have this problem if I use any other browser like Safari and the drop down list function used to work on Firefox, so presumably this is a bug unless there is something in preferences that needs changing. I am using v88.0.1 on mac OS Sierra 10.12.6. Any help wud be appreciated

Asked by gary.mitchell 1 day ago

Last reply by cor-el 1 day ago

Firefox crash, tabs lost

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all… (read more)

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all my tabs, which is very annoying since I generally have around ten open all the time - for a reason. My husband also experiences these crashes on his laptop. There is no new software installed, nothing has changed on/in either of the computers, firefox is up to date. I need my browser to be dependable, the crash is one thing, the loss of the tabs is intolerable.

Asked by noematik 2 days ago

Last reply by FredMcD 2 days ago

Cant add bookmark

hello! I use firefox, I can't add new bookmarks or to the toolbar are not saved when i restart Firefox, see Changes to toolbars and window sizes are not saved. Anyone hel… (read more)

hello! I use firefox, I can't add new bookmarks or to the toolbar are not saved when i restart Firefox, see Changes to toolbars and window sizes are not saved.

Anyone help me please

Asked by rosemarry0121 2 days ago

Last reply by yongyee373 2 days ago

Sound Issues

I have lost all sound in Firefox...youtube, sportsnet, etc...doing a clean uninstall and reinstall did not fix the issue. I have sound in all other apps...what's wrong? … (read more)

I have lost all sound in Firefox...youtube, sportsnet, etc...doing a clean uninstall and reinstall did not fix the issue. I have sound in all other apps...what's wrong?

Asked by arthur.newman 3 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 days ago

Firefox has slowed down

I have noticed that my Firefox browser has become so slow that it is nearly unusable. I have noticed that Mozilla has been offering their VPN for $5/month. Has the compa… (read more)

I have noticed that my Firefox browser has become so slow that it is nearly unusable.

I have noticed that Mozilla has been offering their VPN for $5/month. Has the company slowed down the browser to sell this feature?

Or is there something in the Microsoft updates that have slowed down the browser.

I really like Firefox but I have reverted Chrome simply to get my work done without waiting for Firefox to load. I really am not a big fan of Google and I really find Microsoft to be, well, Microsoft.

Asked by Wesley 3 days ago

Last reply by bill_stewart1 3 days ago

Twitter makes firefox freeze and crash

Every time I use twitter, firefox ends up freezing and crashing. Sometimes the crash happens after I close it, of its own accord, and even surprisingly have firefox spont… (read more)

Every time I use twitter, firefox ends up freezing and crashing. Sometimes the crash happens after I close it, of its own accord, and even surprisingly have firefox spontaneously close without the crash reporter opening at all. I have enough spare memory to run firefox.

Asked by desbest 3 days ago

Last reply by FredMcD 3 days ago

Firefox Links?

every time I try to type something in the address bar I get this message you were trying to open http:// ? I'm using the latest version, how can I remove it? I've turne… (read more)

every time I try to type something in the address bar I get this message you were trying to open http:// ? I'm using the latest version, how can I remove it? I've turned off the search suggestions but nothing. why this happen?

Asked by Eyras 4 days ago

Last reply by jscher2000 3 days ago

Too Much Memory Consumption

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor… (read more)

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor it shows Firefox is using about 56gb of ram. Firefox Webcontent and Webextension are using Extra ram in seprate. But when i opened the inbuilt task manager of the Firefox it doen't show that much. Please Find attached images .

Asked by Abinasi Singh 4 days ago

Last reply by FredMcD 3 days ago