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Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (read more)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 5 days ago

Last reply by jonzn4SUSE 1 hour ago

Firefox suddenly zooms in 400–800% with no user input. Cannot undo.

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between … (read more)

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between 400% up to 800% (I'm guessing; no way to verify this): see screenshot. This happens on random pages without my hitting any keys or clicking on anything, and I cannot replicate it. Note that I do not have screen zoom engaged, nor do I have any sort of zoom mechanism turned on in the OS. Hitting "undo" does nothing, as the browser thinks I'm trying to undo an action on the page, not a zoom. Resetting Firefox or restarting makes no difference.

Note that the screenshot is at actual size, but I have no way to control the resolution at which it shows up for you.

Asked by fluckiger 3 days ago

Last reply by cor-el 2 hours ago

wxmaxima help that uses firefox cannot find the on disk html help files

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message… (read more)

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

Asked by stuartk54 6 days ago

Last reply by jonzn4SUSE 4 hours ago

my new email account

Hi. I have a new email account: I cannot send or receive a message on this account....can someone help me please...... [Personal information removed by moderator.… (read more)

Hi. I have a new email account: I cannot send or receive a message on this account....can someone help me please......

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Ed 19 hours ago

Last reply by Dropa 18 hours ago

Firefox created a second Downloads folder/library when it opens PDF

Firefox created a second Downloads folder/library when it opens a PDF to view in the browser. file:///C:/Users/Name/Documents/Downloads/NightSkyNotesJan2022OrionDetail.p… (read more)

Firefox created a second Downloads folder/library when it opens a PDF to view in the browser.

file:///C:/Users/Name/Documents/Downloads/NightSkyNotesJan2022OrionDetail.pdf

I seem to remember finding lots of temp pdfs and other files in a temp folder under user/appdata/local or roaming and having to delete this files manually from time to time. Putting the files in an easy to find folder is a good step but my Downloads Library/folder had previously been moved to D:\Downloads via choose new target from the library properties. D drive is an internal HD, C drive is an SSD. Why didn't Firefox just use the existing Downloads library instead of creating a new one on the C drive?

Ideally, if you are viewing a pdf in a Firefox tab it would delete the file if you did not download it so it does not clog up your drives. If I know i want to keep a pdf I would save to my chosen folder and view in Acrobat instead of reading in a browser tab.

I agree with a previous post i saw requesting an option for the user to specify a temp file folder on another drive when viewing pdfs to preserve some life on the SSD boot drive.

Windows 10, Firefox 101.0.1

Asked by MikeZZ 1 day ago

Last reply by Ming Ze 12 hours ago

Recurring Error Code

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Se… (read more)

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Services and they first suggested clearing the cache. That did seem to work for about a week and a half. However, 2 days ago, it started happening again and now clearing the cache does not seem to work. I know it's a firefox issue because the pages load fine on Chrome.

Asked by feather.jonathan 1 day ago

Last reply by cor-el 1 day ago

Installed Firefox 102.0 (Mac) today and now can't load pages on Reddit

M1 Mac, Macos 12.4 After installing Firefox 102.0 neither of my computers will open Reddit pages. As far as I can tell, all other sites appear to work normally and Reddi… (read more)

M1 Mac, Macos 12.4

After installing Firefox 102.0 neither of my computers will open Reddit pages. As far as I can tell, all other sites appear to work normally and Reddit functioned before the Firefox update. I restarted Firefox, restarted my computers, deleted Firefox and Reddit history and cache ... nothing so far has solved the problem. Reddit works as expected in Safari.

Any and all suggestions will be appreciated!

Asked by drewaz602 2 days ago

Last reply by cor-el 1 day ago

Cannot connect to Microsoft One Drive online via Firefox (all other browsers work fine!)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers. Can… (read more)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers.

Can you help me resolve this problem please.

Asked by webbsite2 2 days ago

Last reply by jonzn4SUSE 1 day ago

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 5 days ago

Last reply by Terry 1 day ago

Website loops with Firefox

Went to https://wisc.jobs/Pages/Welcome.aspx to apply for a job. When applying from Indeed to the State of Wisconsin, Firefox goes into a loop whereas the other browsers … (read more)

Went to https://wisc.jobs/Pages/Welcome.aspx to apply for a job. When applying from Indeed to the State of Wisconsin, Firefox goes into a loop whereas the other browsers do not. Trying to click the button to apply for a job only works in other browsers.

Asked by toddchilson 1 day ago

Last reply by cor-el 1 day ago

Volume or sound of any video suddenly disappear

volume and sound will not work since latest updates 102.00. you tube videos and others will not play sound. Only found solution to uninstall and reinstall but still after… (read more)

volume and sound will not work since latest updates 102.00. you tube videos and others will not play sound. Only found solution to uninstall and reinstall but still after some week same error occur.

Asked by kbkartikbhandary.kb 2 days ago

Last reply by cor-el 1 day ago

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and location… (read more)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 2 days ago

Last reply by jonzn4SUSE 2 days ago

Redirect Issue in firefox browser

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate… (read more)

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate issue and data hijacking. But i have been using same sites earlier too without any issue. Also those sites are just articles on site without any personal information. From last 2 days i am also getting redirecting issues. First site to redirect to during google search is bestbonusprize.life then if i disable adblocker it just keep redirecting. I don't have any issue accessing same site in google chrome. I just have firefox installed till 4 days earlier, but when i start getting issues i installed chrome to test if i am getting same issue but all work good in chrome. One of the main change from earlier is i was in different location using different wifi provider. It could be one of the issue but i am not sure as other people using same wifi don't have much issues. Plus things work fine in chrome. I tried using anti-malware but malwarebyte is only available for window and i don't know any thing about anti-virus and malware removal for ubuntu as never needed it. Please guide me for securing my firefox browser. Regards.

Asked by traptit1 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox vers 91.10esr(64bit):-"cannot load M3U8:levelLoadTimeOut"

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown… (read more)

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Asked by xxmanreturns 1 week ago

Last reply by cor-el 3 days ago

my computer keeps freezing when using firefox

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to clo… (read more)

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

Asked by arwoodward 4 days ago

Last reply by jonzn4SUSE 3 days ago

You are using an unsupported browser version?????

On many, many, websites when logging in I am getting the above message. These sites work no issues but why is Firefox not recognized as a accepted browser. Firefox says I… (read more)

On many, many, websites when logging in I am getting the above message.

These sites work no issues but why is Firefox not recognized as a accepted browser.

Firefox says I am using the current release, and is up to date?

All this sites are important log on, like BofA, OptumRx, etc.

I am using an iMac, Mac OS 10.11.6.

It is still a really good machine.

Comments???

Asked by rlmrlm 1 week ago

Last reply by James 3 days ago