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Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 4 hours ago

Last reply by FredMcD 7 minutes ago

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (read more)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 9 hours ago

Last reply by jonzn4SUSE 1 hour ago

Error message: A copy of Firefox is already open. But no other copy is open.

Using previous advice found for this problem here, I typed the following into Terminal. The results show I have three profiles, which I'll try to explain below. cd ~/Libr… (read more)

Using previous advice found for this problem here, I typed the following into Terminal. The results show I have three profiles, which I'll try to explain below.

cd ~/Library/Application\ Support/Firefox/Profiles/
ls -l

drwx------@ 41 abababab staff 1312 Jan 15 13:38 0kr25gzy.default-release drwx------@ 71 abababab staff 2272 Jan 15 13:20 8638osoq.default-1513387167461 drwx------@ 37 abababab staff 1184 Jan 16 13:57 k8u9jknd.default-release-1

I use Firefox as my business email and all was working fine until I upgraded Firefox using my Safari browser and created another login profile based on my personal email. That's when the error 'a copy is already open' began. To solve it, I did the above and had two profiles a 'default' and a 'default-release'. I believe I deleted the 'default', and the problem remained. Then I tried a reinstall, and I suppose that's the 'default-release-1' profile, but I really have no idea. The problem for me is that I need to import bookmarks, the business email account linked to Firefox and Host Gator, and all my LinkedIn, MailerLite stuff. I do not want to lose all this and just do a clean reinstall. However, now because I can't open any version of Firefox, I have no way to access the business emails, etc, so I can't recover the Firefox account linked to this business email and get all this stuff back. And I don't know which of the above three profiles I need to delete to get it all working again. Please help!!!

Asked by skskknox 3 days ago

Last reply by manuscripts 4 hours ago

Why does print and print preview take about 30 to 60 seconds to appear?

I have tried the existing recommendations to delete item(s) beginning with print_ that had no effect. I copied prefs.js and removed all items beginning with print and rep… (read more)

I have tried the existing recommendations to delete item(s) beginning with print_ that had no effect. I copied prefs.js and removed all items beginning with print and replaced existing prefs file. Curiously that change worked at least twice before trying PDF print preview. After trying the preview the print function went back to taking 30 to 60 seconds to respond.

Print and print preview work fine in Chrome and Safari.

I have a macbook air and a new macbook pro. The macbook pro works well. I compared the config print items and found no obvious discrepancies. Both macbooks are on Firefox 84.0.2

My significant other blames Apple. I am convinced the problem lies with Firefox. Oh -- print screens are not worthwhile since we're talking a major time delay.

MikeDos

Asked by MikeDos 1 day ago

Last reply by Jonathan Watt 5 hours ago

Very slow printing

Printing from Firefox is really slow--2-3 minutes before the print menu appears, and then another minute before the printer actually goes to work. "Printing" to a .pdf f… (read more)

Printing from Firefox is really slow--2-3 minutes before the print menu appears, and then another minute before the printer actually goes to work. "Printing" to a .pdf file takes just a long before the file appears on the desktop.

The problem is uniform across all the websites I've tried it on.

I don't have the problem with Safari or Chrome.

Restarting Firefox with add-ons disabled makes no difference. Deleting the printer setting didn't help. Resetting all Firefox printer settings didn't help. Refreshing Firefox helped once, but only for the first print job after the refresh, then the problem reappeared.

This issue started fairly recently, maybe when Firefox v.84 appeared (?)

I'm using Firefox 84.0.2 and macOS Sierra 10.12.6 on a late 2012 iMac.

This problem does not show up in the family's MacBook Pros, which have the same version of Firefox, but newer OS versions.

I'm resistant to updating the OS, because too many of the apps I use regularly don't play nicely with the newer versions of macOS.

Help!

Thanks, Wimsey

Asked by Wimsey 5 days ago

Last reply by Jonathan Watt 5 hours ago

Firefox 84.0.2 not playing embedded Youtube videos.

Getting errors messages like; An error occurred. Please try again later. (Playback ID: esTXxYqBr25ETVYS) Tried resetting FF, clearing cache and cookies etc. to no avail.… (read more)

Getting errors messages like;

An error occurred. Please try again later. (Playback ID: esTXxYqBr25ETVYS)

Tried resetting FF, clearing cache and cookies etc. to no avail.

This started about a week ago.

Youtube webpage is working properly, just embedded videos are fubar.

Grrrrrrrrrrrrrr

Asked by audio_downunder 18 hours ago

Last reply by FredMcD 16 hours ago

bluebillywig

bluebillywig player bluebillywig.com name https://www.omroepgelderland.nl/nieuws/6719641/Scorende-Buitink-denkt-aan-vertrek-maar-blijft-het-liefst-bij-Vitesse movieplayer… (read more)

Asked by gaalswijk 1 day ago

Last reply by cor-el 1 day ago

Ramdomly high IO activity when watching video

It usually happens when I loading page or watching video on YouTube/ Bahamut Anime(ani.gamer.com.tw). When it occurs, the video still can play until the video cache empty… (read more)

It usually happens when I loading page or watching video on YouTube/ Bahamut Anime(ani.gamer.com.tw). When it occurs, the video still can play until the video cache empty, and after switching to another and switching back, the page becomes all white except a loading circle at the center. This situation takes about 3~5 minutes. I have tried refresh firefox, and disable all addons.

Asked by Mizuyoru_TW 1 day ago

Last reply by alex_mayorga 1 day ago

An error occurred during a connection to www.youtube.com. Peer’s certificate has an invalid signature. Error code: SEC_ERROR_BAD_SIGNATURE

An error occurred during a connection to www.youtube.com. Peer’s certificate has an invalid signature. Error code: SEC_ERROR_BAD_SIGNATURE … (read more)

An error occurred during a connection to www.youtube.com. Peer’s certificate has an invalid signature.

Error code: SEC_ERROR_BAD_SIGNATURE

Asked by mikhailbenis80 1 day ago

Last reply by FredMcD 1 day ago

firefox out of disk space

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions,… (read more)

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions, emptied the cache. It didn't help. I on Windows 7 ASUS desktop.

What do I need to do?

Asked by parkercreekfarm 1 week ago

Last reply by jonzn4SUSE 1 day ago

Forbidden You don't have permission to access https://www.medischebanenbank.nl/ on this server.

I've used https://www.medischebanenbank.nl/ before but now I can't get access. I can still access it with google chrome and safari, but not with firefox 84.0.2 on my mac… (read more)

I've used https://www.medischebanenbank.nl/ before but now I can't get access. I can still access it with google chrome and safari, but not with firefox 84.0.2 on my mac with Catalina. I have cleared all history, used the 'forget about this site' on it. Deactivated all add-ons, tried safe mode....nothing. No VPN, proxy as far as I know. What can it be????

Asked by mientje2 1 day ago

Last reply by FredMcD 1 day ago

Sound on videos and videos stopped working on firefox

Hi everyone! I am looking for some help on how to fix my problem. Yesterday, suddenly videos on Firefox stopped having sound and in one particular website (public televis… (read more)

Hi everyone! I am looking for some help on how to fix my problem. Yesterday, suddenly videos on Firefox stopped having sound and in one particular website (public television) videos stopped working altogether. These are websites that I use on a daily basis and have been using for months. All of these websites and videos work fine on google Chrome. I am using a desktop and Windows 10 and use DuckDuckgo Privacy essentials. These are the things I have done to troubleshoot: -restarted computer _restarted Firefox in Safe Mode -checked the volume mixer -checked the App volume device preferences on Windows -signed off my firefox account and logged in without an account -refreshed Firefox -Uninstalled and installed Firefox

On my laptop (Windows 7) everything still works fine as usual.

Any tip or advice will be much appreciated. Please bare in mind that I have a very basic computer knowledge. many thanks Poppy

Asked by poppy.ocean 2 days ago

Last reply by jonzn4SUSE 2 days ago

I am redirected

A few days ago, I started suddenly to have a problem. Whenever I try to access one given site, through the toolbar or by typing its name, I am redirected to an other one,… (read more)

A few days ago, I started suddenly to have a problem. Whenever I try to access one given site, through the toolbar or by typing its name, I am redirected to an other one, which is not malignant. How can I fix this ?

Asked by gazalczer 3 days ago

Last reply by FredMcD 2 days ago

Firefox crashes Windows OS

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no … (read more)

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no blue screen).

These seem related to the audio and video interactions with the host system - streaming musinc online (siriusxm.com) or engaging in graphic intensive activities. This supposition propmpt me to perform few hardware tests - memory, GPU, audio card,etc. Everything checks out fine with the basic test and diagnostic tools I've used.

The worse system crashes have happened while on the https://buckhill.com/tubing-2/snow-tubing/ wesbite trying to purchase passes. Along the way for signing the waiver, the site brings up a graphical pad for capturing the guest's signature using the mouse. Several attempts have ended with horrendous system crashes (I had to locate the hardware reset button on my system, which took a while), never in the same spot in the process. Similar issues have happened on my wife's laptop (Windows 10 OS) while using Firefox on this site. I had to use a different browser to complete this purchase, for both my kids sanity and my system health. (for whomever is interested in troubleshooting this site, just follow the prompts and add guests - the purchase step is the very last one).

I should mention that Firefox' own crash page (about:crashes) shows no sign of any crashes. Other times, the Firefox window just dissappears without any warning, and no traces of crash information in Firefox nor OS event system. My system is configured to save a memory minidump in the event of crashes - there were none.

In this context, I could be wrong, but narrowed the culprit down to Firefox itself. In my opinion, whatever Firefox is doing to bypass OS basic protection mechanisms (and let's be honest - on Windows these can be better) and cause such hard failures are a dangerous vulnerability that should be investigated.

Any ideas and suggestions on diagnosing this or what to capture for aiding with troubleshooting, are appreciated.

Asked by Dan 2 days ago

Last reply by FredMcD 2 days ago

Yesterday I used Firefox and it worked fine; today, I opened the application and got the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

Yesterday I used Firefox and it worked fine; today, I opened the application and got the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible… (read more)

Yesterday I used Firefox and it worked fine; today, I opened the application and got the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." How can I correct this? I use a Mac desktop running 10.14.6 (Mojave).

Asked by plascencia.lfb 2 days ago

Last reply by FredMcD 2 days ago