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Amazon Music Crashing: Widevinecdm?

Amazon Music suddenly won't play/started crashing. A yellow bar comes up on top of the screen saying The Widevinecdm has crashed. It was running fine until yesterday and … (read more)

Amazon Music suddenly won't play/started crashing. A yellow bar comes up on top of the screen saying The Widevinecdm has crashed. It was running fine until yesterday and I can't think of any changes I've made. Or did I update Firefox, it's so automatic I don't remember. I'm running OS 10.9.5 on an older Macbook Pro with Firefox 78.10. Thanks.

Asked by sabatia7 1 hour ago

Firefox doesent work anymore

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since… (read more)

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since this morning. I use Huawai y7 Android 5,1 The image i send you ,suppose to be the google search site I can do it with any site its not readable. The only page which is working is the starting page of firefox AS I said I am using FF since 3 years on my phone worked perfect but since this morning no more Best regards Joachim Hof

Sorry my english i am german

Asked by joehof 2 days ago

Last reply by joehof 2 hours ago

WidevineCdm plugin crashing

Hello, since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu… (read more)

Hello,


since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu.tv. I have already re-installed firefox etc, it just won't work.

I have submitted several crash reports, this is the latest: bp-7bc4b8a4-e59b-4f7e-a840-7c0720210422

See screenshot of "crashed"-notice below.

What can I do to fix this?

Asked by Kat 7 hours ago

Firefox hangs for hours when starting or opening new tab or window.

I rarely ask for help and try on my own and frequently help others, but I have a problem that I cannot solve and need your help, please. I have tried the typical things … (read more)

I rarely ask for help and try on my own and frequently help others, but I have a problem that I cannot solve and need your help, please.

I have tried the typical things such as restarting, starting in safe mode, refreshing, reinstalling, uninstall and delete folders and profiles then re-install, uninstall and delete folders and profiles and remove all Mozilla/FF entries in the registry then reinstall. No plugins or addons installed.

I tried disabling my anti-virus software.

I have FF version 87.0 64 bit version and even tried with an older 32 bit version. My OS is Windows 10 version 20H2 OS Build 19042.928. Both are the latest versions at the time of this post.


Regardless of what I try, my problem below persists:

When I start FF it almost starts but hangs. I can see it listed in the Task Manager. There is a little activity with Memory and CPU usage for a few seconds then no more. I cannot End Task if I try. It will hang like this for hours. Eventually I will get the home screen. If I attempt to visit a website right away it hangs (two dots blinking left & right like a school bus in the tab). If I do not try to visit a website but wait for a few more hours it will usually connect and be OK. However, if I open a new tab or Private Window I have the same problem in the new one.

Once it is up and running it appears to be working normally except for the new tabs. I have been hibernating my computer with FF open rather than shut down so that I can use it the next day. However, after a number of hours or on another day it will suddenly hang again for an unknown reason. Then I reboot and start the procedure all over.

I have tried every fix I can think of for FF. The problem may be an issue with Windows, but Microsoft has no bulletins or fixes for this one. I have updated to the latest build/version but nothing has changed. Very frustrating.

Any suggestions beyond the things I have already tried would be greatly appreciated. Thank you.

Asked by LakesideRon 10 hours ago

Last reply by LakesideRon 8 hours ago

Widevine CDM Keeps crashing

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashi… (read more)

Before April 21st, 2021 I never had any issues with playing videos on Disney Plus, Netflix, etc. But since Widevine updated I cant play any videos without Widevine crashing. I reload the page (as it suggests) and it still wont work. I refreshed Firefox and that didn't work. I also tried to chat with Widevine but their page said "Widevine is a technology provider and we do not provide support to end users. Please contact your application or service provider for support on your particular issue."

Does anyone know what I can do to solve this problem? I really appreciate your help!

I'm on a Mac and the version Im using is 10.9.5. My firefox browser is 78.10.0esr (64 bit).

Asked by karely_moncada 9 hours ago

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 13 hours ago

Audio js not paused.

Audio js not paused. paused:true, volume:0 not working. Audio is playing( https://prnt.sc/11v362y Even i delet audio its playing the first - https://prnt.sc/11v3dwg, af… (read more)

Audio js not paused. paused:true, volume:0 not working. Audio is playing( https://prnt.sc/11v362y

Even i delet audio its playing

the first - https://prnt.sc/11v3dwg, after delete - https://prnt.sc/11v3hbf

Audio is playing ( What is wrong?

In Chrome it works excelent!

Asked by starac012_1 14 hours ago

very slow site loading

Hello together After the Update 87 and 88 is Firefox very slow when you loading some diffrent sites. The slowness become terrible when i use multiple tabs. I reset Firefo… (read more)

Hello together

After the Update 87 and 88 is Firefox very slow when you loading some diffrent sites. The slowness become terrible when i use multiple tabs. I reset Firefox and clean it up, nothing changed.

The problem affects several different Windows 10 systems.

Thanks for help!

Asked by Michael Brunschweiler 16 hours ago

Unable to play video on Netflix and HBO Max due to Widevine plugin problem.

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's cau… (read more)

I have a problem watching video on Netflix and HBO Max. My Firefox is up to date and I checked my settings. But do I really have an up to date Firefox? Is that what's causing me to not watching a show or movie? Or it's a crash that can be fixed?

What can I do? Or what can be done?

Asked by waold957 1 day ago

Firefox 78.10.0 esr in RDP-session slow

Hello community! I have installed Firefox 78.10.0 esr on a Windows Terminal-Server 2019 (1809) but the performance is extreme bad. Open maps.google.com let the browser fr… (read more)

Hello community!

I have installed Firefox 78.10.0 esr on a Windows Terminal-Server 2019 (1809) but the performance is extreme bad. Open maps.google.com let the browser freeze. I tried 32 and 64-bit Version, but does not matter, also deactivated hardware acceleration with no effect...

What can I do?

Asked by ledunt 1 day ago

Neflix crashes after the last firefox update - problem with WidevineCdm

Hi, I can't use Netlix since the last automatic update of firefox 2 days ago (78.10.0) - a problem with WidevineCdm. The message from Netflix : "Looks like your browser i… (read more)

Hi, I can't use Netlix since the last automatic update of firefox 2 days ago (78.10.0) - a problem with WidevineCdm. The message from Netflix : "Looks like your browser is no longer supported" and a popup yellow window "Le plugin WidevineCdm a planté" (=WidevineCdm plugin has crashed) Two errors codes, see in attached files

Asked by lancasteribsen 1 day ago

How to fix time lag/delay when typing in Microsoft Outlook on the web using Windows 10

'bold text'bold text '''''''I routinely keep 2 browsers open on my desktop; Chrome and Firefox. I use them for different things but my default browser is Firefox and I … (read more)

'bold text'bold text '''''''I routinely keep 2 browsers open on my desktop; Chrome and Firefox. I use them for different things but my default browser is Firefox and I use Firefox for Microsoft Outlook 365 on the web.

For quite some time now, I have been having HUGE problems with delays in Firefox using Outlook when typing. First, I thought it was the bluetooth in either my mouse or my keyboard, but after trying many different solutions, including using a "wired" mouse, I discovered it is not since this does not happen with Chrome.

Is there a solution for this? My computer expert tells me that Microsoft only tests and optimizes their websites for browsers using the Blink rendering engine, which includes Chrome, Microsoft Edge, Apple Safari, and Opera. Firefox uses a different engine. '

If this is true, then sadly I will need to change my default browser to Chrome which makes me sad since I believe Firefox is a better and more secure browser.''''

Asked by ronaschw 1 day ago

Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (read more)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael 4 weeks ago

Last reply by Michael 1 day ago

Firefox 88 - very slow to create print preview

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I cou… (read more)

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I could not find a work around.

I tried switching to the Classic print system via (print.tab_modal.enabled - False) Now I don't have the preview to deal with so I can print immediately like I used to. However, if I try to open a PDF in Preview from the Print Dialog window, it takes a very long time to load the preview which it did not do in earlier versions of Firefox.

I am surmising that one of the Firefox updates added the print preview function which doesn't work quite right on my Mac.

Any ideas would be appreciated. Andy

Asked by andy162 2 days ago

Last reply by andy162 1 day ago

firefox reports wrong timeozne

Firefox reports wrong time-zone (GMT+2) while my time-zone is set to GMT+1 in windows. daylight saving is disabled in windows and "privacy.resistFingerprinting" is set to… (read more)

Firefox reports wrong time-zone (GMT+2) while my time-zone is set to GMT+1 in windows. daylight saving is disabled in windows and "privacy.resistFingerprinting" is set to false in about:config.

Asked by Abdelkarim 1 day ago

WideVineCdm plugin is crashing

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top expla… (read more)

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Asked by orangeupurple 1 day ago

Page loading times much slower on Firefox than Chrome on same machine at same time

Hi, I have decided to ditch Google as much as possible, and come back to Firefox. I always had a tinge of guilt for going over to Google, but that's another story. The p… (read more)

Hi,

I have decided to ditch Google as much as possible, and come back to Firefox. I always had a tinge of guilt for going over to Google, but that's another story.

The page load times for Chrome are averaging about 1 second. for Firefox they are between 10 and 40 seconds.

OOB does Firefox need any setting changes to make it load pages faster ? I've compared page loads on pages I havent visited before, so no browser cache settings should affect loading times.

Here is some data to back this up.

System : OS Windows 10 Pro - Version 10.0.19043 Build 19043 All latest updates as of 20 April 2021

HW AMD Ryzen 9 3900x CPU X570 Aorus Motherboard 64GB DDR4 3200MHz 3090 Nvidia RTX GPU All PCIe Gen 4 NVMe SSDs

Firefox : 88.0 (64-bit) - About Box says "Up to Date" Chrome : Version 89.0.4389.114 (Official Build) (64-bit) - latest on stable channel

3 x Arbitrary URLs to load a. https://calgary.ctvnews.ca/alberta-doctors-find-2nd-case-of-blood-clot-linked-to-astrazeneca-vaccine-in-canada-1.5391531 b. https://www.bbc.com/ c. https://www.usa.gov/

Clear Cache before going to web site Choose web sites I had not visited before on this computer

Load times for Chrome in MILLI seconds a 1178(ms) b 1321(ms) c 914(ms)

Same pages loaded in Firefox in SECONDS a 40.65 seconds b 10.38 seconds c 8.33 seconds

Ping and Internet Connection settings Ping 2ms Download 854.16 Mbps Upload 821.35 Mbps

Both browsers have no plugins loaded (except the page time load plugin).

Even if the plugin is telling me the wrong times, I can tell that the times are roughly correct by watching the page load, ie Chrome takes about a second to load most pages, Firefox is taking about 10-40 seconds.

I presume I must have some kind of setting that's wrong somewhere, but this is OOB, so are other people experiencing this kind of latency ?

Thanks

Asked by marcusobrien 2 days ago

Extra annoyance with "script not responding" pop-up dialog window

Following other support threads, I managed to turn off the incredibly annoying yellow bar warning of "a script slowing down the browser". But Firefox then defaulted to d… (read more)

Following other support threads, I managed to turn off the incredibly annoying yellow bar warning of "a script slowing down the browser". But Firefox then defaulted to displaying those messages as they occur in separate error message dialog boxes.

Again, following other threads, I have managed to make a decent amount of them not display by increasing the time Firefox waits before popping up the error message. I have also determined (from looking at the script name that displays in the error box) that the remaining scripts originate at whatever site I am browsing at the time, so at least my very few add-ons are not to blame.  :)

I probably can live with those remaining few, except that if a script fails and I happen to be in another tab when that happens, Firefox annoyingly switches focus to that tab. It becomes even more of a nuisance if I was typing in the tab Firefox switched away from.

Is there a setting in about:config that will prevent Firefox from displaying an error message unless and until the user has selected that tab his/herself for focus? (Or if not, could the developers code that into a future release?)

Asked by Kymber 2 days ago

Can't play Netflix or open facebook or messenger

Since the update 78.10.0 yesterday I can't play Netflix or open facebook or messenger. Facebook only shows the first post and I cannot click on anything. Messenger is a b… (read more)

Since the update 78.10.0 yesterday I can't play Netflix or open facebook or messenger. Facebook only shows the first post and I cannot click on anything. Messenger is a blank page Netflix shows error NSES UHX which Netflix support says does not exist in their system

Asked by jacquie2 2 days ago