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  • Solved

Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 1 week ago

Answered by Jonathan Watt 4 days ago

  • Solved

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 5 days ago

Answered by cor-el 5 days ago

Gmail[gmail.com] Page not Loading important buttons.

I was using Firefox in my computer and it was working fine. But after I migrated to windows 10 Os and installed Firefox, I am facing some issues with Firefox. First of al… (read more)

I was using Firefox in my computer and it was working fine. But after I migrated to windows 10 Os and installed Firefox, I am facing some issues with Firefox. First of all, the gmail.com page is not loading correctly (image added). Also some websites like geeksforgeeks and other websites are having trouble to show some images (mainly).

- what I tried doig previously. 1. Doing ctrl + shift + r on those pages 2. Uninstalling and reinstalling firefox with clearing firefox app data folder from windows computer. 3. Doing a refresh from help menu. 4. Tried running in safe mode. (disabling all extensions) 5. Clearing cache and data from firefox settings.

How how to show them perfectly. however they show good in chrome, but I want to use firefox. So a fix will be highly appreciated.

Asked by tuhinmitra190221 2 months ago

Last reply by tuhinmitra190221 2 months ago

Download link doesn't work

Hello, On my website I have a button to download my book in EPUB format. You can see it here: https://imwithlorac.com/get-the-book/#downloads In the other browsers the fi… (read more)

Hello,

On my website I have a button to download my book in EPUB format. You can see it here: https://imwithlorac.com/get-the-book/#downloads

In the other browsers the file is downloaded, but in Mozilla it opens directly in the browser and unless you have installed in Mozilla an EPUB reader, a page with the raw file opens which does not make any sense. It's the same with the MOBI format. On the other hand, with the PDF format the PDF book opens because Mozilla can open PDF files. What I want is that it doesn't open, but that it downloads when people click on the link.

Does anyone know how?

Thanks

Asked by neus1 2 months ago

Last reply by neus1 2 months ago

Are there any compatability problems with a new NBN connection? I live in Sydney Australia

Are there any compatibility problems with a new NBN connection? I live in Sydney Australia. I need to complete some online food shopping, but supermarket website keeps gi… (read more)

Are there any compatibility problems with a new NBN connection? I live in Sydney Australia. I need to complete some online food shopping, but supermarket website keeps giving error message. I have spoken with them and they say Mozilla browser is the problem. Don't really want to change my browser - any solutions out there gratefully accepted. smb35

Asked by smb35 1 week ago

Firefox slow download speed

Over the last few days, my average donwload speed for files, applications or whatever ia arouns 200 kB/sec, but my internet is capable of 100 mb/s. This only started happ… (read more)

Over the last few days, my average donwload speed for files, applications or whatever ia arouns 200 kB/sec, but my internet is capable of 100 mb/s. This only started happening over the past few days. Why is this happening?

Asked by nasa024680 1 week ago

Last reply by FredMcD 1 week ago

Update win 10 20H2 firefox problems

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page. This can be see on google maps while moving aro… (read more)

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page.

This can be see on google maps while moving around the map.

Tried on Microsoft edge and didn't happen

Is there an ETA to fix this?

My Firefox version is 83.0b2 (64-bit).

And I'm on the latest drivers for my graphics card.

Asked by malakiax07 1 week ago

Last reply by cor-el 6 days ago

Can't change print paper size

Hi, So the default paper size for the printer keeps on defaulting to letter. When we require A4. In previous versions this could be fixed by changing paper_data to 9. How… (read more)

Hi,

So the default paper size for the printer keeps on defaulting to letter. When we require A4.

In previous versions this could be fixed by changing paper_data to 9.

However on the latest version of Firefox this option is no longer there. Instead it is replaced with print_paper_id. I have tried different values and this will not work.

Any ideas on how we can get this to default to A4 as the paper size?

Thanks.

Asked by rog3 6 days ago

Last reply by rog3 6 days ago

Firefox randomly crashes

Браузер постоянно крашится не зависимо от дополнений, уже пробовал переустанавливать и полностью удалять данные браузера. Всё началось после последнего обновления Windows… (read more)

Браузер постоянно крашится не зависимо от дополнений, уже пробовал переустанавливать и полностью удалять данные браузера. Всё началось после последнего обновления Windows (на данный момент до Windows 10, v2004, OS build 19041.572) и Firefox (до 82.0). Первое время после падения открывалась Кортана, чтобы она не мешала прописал в реестре запрет на её запуск. Вылет случайный в 1 из 3 раз вылезает crashreporter Пока писал это сообщение браузер упал 2 раза( //Не было времени переводить на английский

Asked by petrrub 6 days ago

Attachments

About four or five days ago my computer will not let me use Firefox to send attachments. Instead, the only way I can send attachments now is via "Microsoft office client … (read more)

About four or five days ago my computer will not let me use Firefox to send attachments. Instead, the only way I can send attachments now is via "Microsoft office client virtualization handler" - whatever that is. Is this legit? Did you authorize this? Thanks - Gary Carter - Port Orford Oregon

Asked by gcarter123 6 days ago

Can't view video on Firefox after latest Firefox update. Help appreciated.

Can't view videos on Firefox, just a blank square where video would play. Since the latest Firefox update, but often happens after a Firefox update. Can play and view wit… (read more)

Can't view videos on Firefox, just a blank square where video would play. Since the latest Firefox update, but often happens after a Firefox update. Can play and view with other browsers. Help appreciated.

Asked by voltairine 6 days ago

Firefox 82.0 always defaults to blank pages when printing now.

Hi, at our workplace we use Firefox exclusively for our point-of-sale system and as such, print lots of reciepts and labels. We updated Firefox to version 82.0 this morni… (read more)

Hi, at our workplace we use Firefox exclusively for our point-of-sale system and as such, print lots of reciepts and labels. We updated Firefox to version 82.0 this morning and now nothing prints correctly by default. When opening print preview, no matter what, it's a blank page. I have adjusted the settings in about:config, reset the print settings, messed with margins, etc. Basically every possible suggested fix for the problem I could find. After multiple hours, we still cannot get anything to print from Firefox UNLESS you go into the print settings, and click "preferences" in the Windows dialogue box (even if you don't change a single thing), only then will it work perfectly every time. This isn't an acceptable option though as we need it to work rapidly and automatically each time though the browser.

Our printer is set up correctly, up to date drivers, etc. All programs in windows will print fine, Chrome and Edge print fine, so I'm assuming it's specifically a Firefox issue. This is a receipt printer, and I noticed Firefox defaults to 8.5x11 size paper despite it using standard 73mm receipt paper. But, like I said, no matter what the preview is a blank page and that's what prints.

I'm stumped on this one. Printer is a TSP100 if that matters. Help!!

Asked by skunkrivercycles 6 days ago

Last reply by Jonathan Watt 6 days ago

when I try to open troubleshooting information, it sends me to an empty tab.

I was having a problem where whenever i used google search, it would use yahoo instead. I saw a fix for this that resetting the browser is a way to fix it, but i need to … (read more)

I was having a problem where whenever i used google search, it would use yahoo instead. I saw a fix for this that resetting the browser is a way to fix it, but i need to get into troubleshooting information first. however, whenever i try to get into troubleshooting information, it sends me to a blank white tab with not url. I would really appreciate help because I'm getting annoyed with this.

Asked by Itsahill 6 days ago

Last reply by cor-el 6 days ago

Secure connections without exceptions is forcing use of other browsers

Please bring back "exceptions" to security blocks. We are being forced to use alternate browsers due to lack of connection exceptions. I could bring up and use a site, bu… (read more)

Please bring back "exceptions" to security blocks.

We are being forced to use alternate browsers due to lack of connection exceptions. I could bring up and use a site, but could NOT cancel a monthly recurrent charged membership due to FF connection "security" impositions.

I had to use Microsoft Edge to stop my credit card from being charged.

When you do not allow exceptions, you are absolutely dictating what we are "allowed" to connect to, as well as forcing the use of other browsers.

If some people are too stupid to have internet security, and too stupid to know better than to go to websites they do not know to be secure, and make an exception anyway, So be it on them. The rest of us do not want to be handicapped, having to jump through hoops to complete our business.

Asked by BertD FireFox 6 days ago

Last reply by Wesley Branton 6 days ago

Content of toolbar popup of an addon is not rendered or not visible.

Hi, i recently have a issue, where most of the addons don't show the content of their defined popup. I do the following sequence. - open firefox - add a addon - add it t… (read more)

Hi, i recently have a issue, where most of the addons don't show the content of their defined popup.

I do the following sequence.

- open firefox - add a addon - add it to the toolbar - click on the icon to access its popup

The popup is then opened and the outline of it's size is most likely correctly calculated, but the content is missing.

The reference Addons are passff, with no Content SakaKey, with an partial rendering HTTPSEverywhere, with the full content and the expected behaviour.

I tried to reset the browser via the about:support page, no change. I restarted in safe mode. That was kind of pointless, because without addons, there are no icons to click at^^.

I created a fresh profile, also no change. So i downloaded the latest nightly, started with a fresh profile, and installed one addon, still not working.

I fickled with the browser-style property in the manifest.json of passff, and set it to true, but again it still shows no content.

What is most likely missing on the shared data, i run Ubuntu 20.04 with i3 as a window manager.

Has anyone a idea what i am missing?

Asked by Manu.Bernza 6 days ago

  • Solved

The Options Page is Unreadable

The options page and addons pages are almost completely unreadable. For several weeks they have rendered as white text on a very light gray background. I thought that thi… (read more)

The options page and addons pages are almost completely unreadable.

For several weeks they have rendered as white text on a very light gray background.

I thought that this was a temporary bug that would be cleaned up in the usual way.

Using 78.4.0esr on Windows.

Is there any fix for this?

It is there whether or not I have my usual theme which I have used for several years now, change to an alternative theme or turn off themes altogether. In safe mode the screens are sometimes usuable but that requires turning off all addons. Doing the same without going into safe mode has no effect on this.

Any advice?

Asked by FF Sync 6 days ago

Answered by FredMcD 6 days ago

Bixolon printer no longer printing in Firefox after update

After the latest Firefox update my Bixolon printer no longer prints receipts out of our Lightspeed POS system. It will print receipts if I am using Chrome or MS Edge so … (read more)

After the latest Firefox update my Bixolon printer no longer prints receipts out of our Lightspeed POS system. It will print receipts if I am using Chrome or MS Edge so it is a Firefox problem. I tried the about:config, print_printer delete and still have the problem. If I go into Control Panel and do a test print it prints fine. This is a Firefox problem and I need a fix that works!

Asked by marcush73 6 days ago

Last reply by Jonathan Watt 6 days ago