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Unable to open Firefox or Firefox Profile Manager

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to d… (read more)

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to delete the profile files to force it to create a new one, I've attempted to use backups to see if it would fix, I've refreshed my Firefox account using another pc logged into my account in Firefox. Ive attempted to use the "firefox.exe -P" command to force the profile to open but that instantly closes like the browser, and at this point im out of ideas on what it could be. Any suggestions or solutions?

Asked by fledglingjones 1 hour ago

Clicking on a link does not connect 25% of the time

About 25% of the time when I click on a link in YouTube or other places, or open in a new tab, the new tab appears but there is no "hourglass" to say it is processing. I… (read more)

About 25% of the time when I click on a link in YouTube or other places, or open in a new tab, the new tab appears but there is no "hourglass" to say it is processing. If I close the tab and do it again it works and there is an hourglass and then it completes. I think it started with 84.01 but got better on 84.0.2 but still happens maybe 10% of the time. Thanks

Asked by carversmith 2 hours ago

  • Solved

Firefox slows or even freezes when typing text

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and d… (read more)

Firefox slows down or even freezes for a longer time when I am typing in text in forms (like new GMAIL messages, search boxes, etc). Especially when I make mistakes and delete some.

I have Refreshed Firefox and removed the Adblocker add-on, which I thought might cause the problem, but the problem persists.

Any idea how to tackle this?

Asked by jan.haverkamp 1 day ago

Answered by jan.haverkamp 3 hours ago

FireFox crash with DuckDuck Go Maps

When I click in a result after a search for an adress using DuckDuck Go in FireFox the browser quit thenself for a second, with a entire black screen, and returns. This i… (read more)

When I click in a result after a search for an adress using DuckDuck Go in FireFox the browser quit thenself for a second, with a entire black screen, and returns. This issue not occurr in Goolge Maps.

Version FireFox: 84.0.2 Windows 10

Asked by Roberto 3 hours ago

"The connection has timed out" error message fix

Hello Community, I would like to start by sharing this screenshot with you as it help gain a better picture with the below info : https://snipboard.io/9z1FVU.jpg I tried … (read more)

Hello Community,

I would like to start by sharing this screenshot with you as it help gain a better picture with the below info : https://snipboard.io/9z1FVU.jpg

I tried to access this URL (on my computer using Mozilla browser): torproject.org but after quite some time to load I got the error message in the screenshot.

I tried to access the same URL on my phone through the Mozilla app and it worked.

I have experienced the "The connection has timed out" with other websites as well.

Two questions.

1) Since I want to download Tor on my computer, how can I get it to even open up this webpage?

2) How can I prevent future "The connection has timed out" error messages?

I am looking forward to your assistance.

Thank you

Asked by Eholic 3 hours ago

mozilla firefox crashes when opening live session on visual studio code

Using live server on visual studio code (127:0:0.1:80). The minute i click it, pop up with mozilla crash report shows up. Not sure as to why it is happening. Live server … (read more)

Using live server on visual studio code (127:0:0.1:80). The minute i click it, pop up with mozilla crash report shows up. Not sure as to why it is happening. Live server settings has been done accordingly. it would be of great help if this is sorted.

Asked by preethraoobley 3 hours ago

Google Calendar No Longer Loads on Firefox

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in C… (read more)

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in Chrome and on all my android devices. I made sure all the add-ons were taken off. I refreshed. I cleared the cache. Erased history. Nothing worked.

I finally gave up, backed up all my bookmarks, and deleted Firefox. I downloaded it fresh and installed it again. Same problem! The calendar won't load. I found others complaining, but no one had a solution.

Not to be a conspiracy theorist, but a friend told me this was part of a "browser war" and Firefox would no longer support a variety of sites and apps. Is that true? Or do you have a solution.

Asked by rkoreto 15 hours ago

Last reply by rkoreto 5 hours ago

Can't use Netflix: Error Code F7702-1290

Hello! I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hove… (read more)

Hello!

I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hover over a title, I can see the preview but when I click it, I end up with an error message. I run the latest Firefox version and have also restarted to check if it works but alas, to no avail.

I have attached an image below. Also, just in case, I have done the adjustments to Firefox's configuration from here.

All help would be appreciated!

PS. Not sure if this helps, but Firefox couldn't play Spotify either! When I open the web Spotify player, I can see my playlists and such, but when I click on any song/album/playlists's play button, it doesn't respond at all! I have resorted to using the app, but am mentioning just in case if it helps figure out the problem/for other users having the same trouble as me.

Asked by hanos 2 days ago

Last reply by hanos 6 hours ago

Randomly log out from sites

Hello everyone! I recently had a problem while using the firefox browser. Sometimes I automatically/randomly log out on sites where I was logged in. This can be a Google … (read more)

Hello everyone! I recently had a problem while using the firefox browser. Sometimes I automatically/randomly log out on sites where I was logged in. This can be a Google account, Twitter or other sites. This has never happened before. I am using the latest version of the browser for windows and for android. Once in a while I delete my browsing history, but I never delete logins, cookies or cache. What could be the problem? Thanks in advance for your help!

Asked by timmeow 7 hours ago

Last reply by FredMcD 7 hours ago

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (read more)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 2 days ago

Last reply by tzikis 8 hours ago

Firefoy refresh

I have refreshed my Firefox, because it was slow. In the description was written: Firefox will save these items: Bookmarks Browsing and download history Passwo… (read more)

I have refreshed my Firefox, because it was slow.

In the description was written: Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary 

Ok. It's fine. But after refreshing the Firefox how can I restore these elements?

Please send me a step by step instruction, without referring the webpage, because I have read it and it is not clear for me.

Where is my older profile? Where is my new profile? How can I move the elements from the older profile to the new profile?

Thanks a lot: Mihaly

Asked by suranyi.mihaly 10 hours ago

Last reply by FredMcD 8 hours ago

Firefox 84.0.2 not playing embedded Youtube videos.

Getting errors messages like; An error occurred. Please try again later. (Playback ID: esTXxYqBr25ETVYS) Tried resetting FF, clearing cache and cookies etc. to no avail.… (read more)

Getting errors messages like;

An error occurred. Please try again later. (Playback ID: esTXxYqBr25ETVYS)

Tried resetting FF, clearing cache and cookies etc. to no avail.

This started about a week ago.

Youtube webpage is working properly, just embedded videos are fubar.

Grrrrrrrrrrrrrr

Asked by audio_downunder 2 days ago

Last reply by FredMcD 12 hours ago

Faded leftover "burns" after using firefox

I have noticed that after using Firefox for a while when I close it the trace is left of the page I been watching or working in. Mainly it is visible through transparent … (read more)

I have noticed that after using Firefox for a while when I close it the trace is left of the page I been watching or working in. Mainly it is visible through transparent windows (visibility stays after the Firefox window has been closed) and when the desktop background is changed to a dark blueish colour I can clearly see the faded Firefox page. Restarting PC changes nothing, the faded trace stays. It clears out after not using Firefox for a quite while. I really enjoy and prefer using Firefox to other browsers but this problem has been annoying me for a some time already. Any suggestions for fixes ?

Asked by Kobayashi.Kenji92 1 day ago

Last reply by cor-el 12 hours ago

Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 2 days ago

Last reply by FredMcD 1 day ago

Firefox constantly crashing

I am busy doing my schoolwork and firefox keeps on crashing, namely by over-using the CPU on my laptop too much. I have tried numerous routes, such as reducing the number… (read more)

I am busy doing my schoolwork and firefox keeps on crashing, namely by over-using the CPU on my laptop too much. I have tried numerous routes, such as reducing the number of browser extensions, using one of the certified performance-boosting add-ons to reduce CPU usage, I even tried limiting my tabs to a maximum of 10, all of them have failed to improve performance. This is not even mentioning the browser-induced bluescreen I just got a few minutes before writing this.

Asked by JamesTDG 18 hours ago

Last reply by FredMcD 16 hours ago

Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes

Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes, freezing my PC for that entire time. This also happens when I start Firefox in safemode,… (read more)

Upon start up Firefox (ver 84.0.2) will use 100% of my HDD for 45 to 60 minutes, freezing my PC for that entire time. This also happens when I start Firefox in safemode, and when I start my PC in safemode with networking. I have cleared the cache, I have deleted each extension, I have even deleted each and every bookmark. I have deleted, redownloaded, and reinstalled the latest version of Firefox. I have even done a full reinstall of Windows 10. My HDD is less than two months old, and shows no errors when scanned. This problem does occur with other browsers, but not for the same length of time, Chrome will use 100% of my HDD for one minute, tops. Once Firefox stops doing whatever it is doing to my HDD after an hour or so, it will run in the background using 0% of my Disk. Through all of this, the Memory use goes no higher than 18%, and CPU no higher than 45% for a few seconds.

If I open a second tab in Firefox, or a separate instance of Firefox, it does not use the HDD very much at all.

If I close all Firefox instances and then reopen a new one, it will, again bog down my HDD for about an hour.

The unacceptable solution I've come up with is to open Firefox immediately after turning on my PC and to leave it running in the background for that entire time.

Asked by Scarecrow237 19 hours ago

Last reply by jscher2000 18 hours ago

  • Solved

Firefox won't play any videos on a fresh install

I just formatted and installed Windows 10 (Pro N, 64-bit, 1909 update) and then installed firefox. To my surprise, no videos can be played on any website (except youtube)… (read more)

I just formatted and installed Windows 10 (Pro N, 64-bit, 1909 update) and then installed firefox.

To my surprise, no videos can be played on any website (except youtube).

The video either doesn't load or shows the "Error loading player: No playable sources found" error.

I had no extensions installed, tried refreshing, tried disabling hardware acceleration; nothing solved it.

All content plays fine on chrome.

Asked by ffox1987 1 day ago

Answered by FredMcD 1 day ago