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firefox will not open

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual … (read more)

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual browser. This issue does not occur with Chrome or DuckDuckGo, so it is not an issue with a Microsoft Family account. This issue is not related to missing or corrupted redist files, as I have installed all of the latest files there. I would like to switch to Firefox, as I use it on my phone.

https://youtu.be/YIS4MET6fys

^ this is a video of what happens.

Thank you for any help.

Asked by tcs 58 minutes ago

Firefox hangs after switching between virtual terminals (Linux)

Hi, I like to use separate user accounts / X sessions for work and personal stuff. Whenever I switch from one session to another (ctrl+alt+Fx), it usually takes a few mi… (read more)

Hi,

I like to use separate user accounts / X sessions for work and personal stuff. Whenever I switch from one session to another (ctrl+alt+Fx), it usually takes a few minutes for Firefox to get responsive again. Sometimes it never does (typically on Mondays, after working in my "personal" session all week end, and switching back to my "work" session). Other applications (xterm, qpdfviewer, etc...) don't seem to be affected at all. Is there something I can do to fix that ?

Thanks,

 -Olivier.

Asked by oprs 6 hours ago

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Firefox using too much RAM

Hello, I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensio… (read more)

Hello,

I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensions, I've downgraded now with the switch and it's only 37 tabs and 2 extensions, even so firefox is using more ram than google by a large amount. With 50 tabs open, chrome was using 1.5gigabytes of memory. With the same 37 tabs and extensions, firefox is currently using 6 gigabytes of memory.

The tabs used are from reputable sources, so firefox shouldn't be breaking on these websites. The extensions I am using at the moment on firefox is, Ublock origin, Dark Reader.

As far as reputation goes, firefox should be using less Ram than chrome. Is there a setting I should know about to lower such performance issues? Firefox acceleration is ON.

Thank you for any answers.

Asked by jaxhagglund 1 year ago

Answered by jonzn4SUSE 1 year ago

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XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 1 year ago

Answered by simonbergi9 1 year ago

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XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 6 months ago

Answered by raem.kauai 6 months ago

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Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (read more)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 10 months ago

Answered by cor-el 10 months ago

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Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 1 year ago

Last reply by bkilinc 1 year ago

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WidevineCdm plugin has crashed

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu … (read more)

Whenever I attempt to access DRM content such as netflix or spotify I am notified that the WidevineCdm plugin has crashed. I'm running firefox version 101.0.1 on Kubuntu 22.04, I am running the debian package release, but I had this issue with the snap version too. I've submitted crash reports, but they're all "EMPTY: no crashing thread" (https://crash-stats.mozilla.org/report/index/20af09a5-6bc4-4719-9242-38f5c0220614 here's one).

Asked by mason.gulu 1 year ago

Answered by mason.gulu 1 year ago

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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 1 year ago

Answered by cor-el 1 year ago

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Firefox doesn't remember the youtube login

I had the same problem like the link below when I use firefox. https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/ So, did what th… (read more)

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

Asked by bgh1234554 1 year ago

Answered by FredMcD 1 year ago

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White screen while using the browser

A white screen occurs when browsing the web. If you turn off "Use recommended performance settings" and "Use hardware acceleration when available" the problem is fixed, b… (read more)

A white screen occurs when browsing the web. If you turn off "Use recommended performance settings" and "Use hardware acceleration when available" the problem is fixed, but then the browser slows down. Can this be fixed in another way?

Firefox 114.0 (64-bit) / Windows 11 Home 21H2

Asked by Oleh 9 months ago

Answered by Oleh 9 months ago

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Youtube videos won't load normally

I woke up this morning and realized my youtube wasn't working right. It was loading endlessly and wouldn't play right away when I clicked a video. I thought at first it w… (read more)

I woke up this morning and realized my youtube wasn't working right. It was loading endlessly and wouldn't play right away when I clicked a video. I thought at first it was a computer issue so I restarted it; but that didn't change anything. Then I thought it was an internet thing, so I switched to my mobile hotspot; but still nothing changed.

I've restarted my computer 3 times, restarted firefox 9 times and done just about everything I could find online. I turned off the recommended hardware settings, went into troubleshoot mode (although I'm not tech savvy so I didn't really understand what to look for), made sure firefox was up to date, cleared my cache and cookies, made sure all my add-ons were up to date; and still nothing.

And it's the same for Twitch. It just loads endlessly and doesn't play anything. It doesn't give me an error or a bug notification; just shows the gracy spinning circle and nothing else.

The only way anything loads is if I turn the quality down to the lowest one possible and have it paused for a minute to let it load on its own.

It works fine in Microsoft Edge; but just not in firefox.

Asked by gcbozz00 7 months ago

Answered by gcbozz00 7 months ago

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Why do links not work in Firefox, but do on other browsers

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used fi… (read more)

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used firefox as default for many years. I assume this is a security thing, but these are basic links. I have no add-ons or other complications. Most times, I do not even realize there is a problem, but when I feel something is wrong, I try another browser and it works. Thank you.

Asked by HnLA 1 year ago

Answered by HnLA 1 year ago

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Firefox fails to download any file, download immediately fails.

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work: refresh ff, delete profiles, … (read more)

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

  • refresh ff,
  • delete profiles,
  • uninstall + reinstall.

Asked by JFM02FFP2NR 2 years ago

Answered by JFM02FFP2NR 2 years ago

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How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and ru… (read more)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 1 year ago

Answered by jonzn4SUSE 1 year ago

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 2 years ago

Answered by cor-el 2 years ago

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Firefox Lags When Typing

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. F… (read more)

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. For example, I typed this whole paragraph before a single word appeared, and even then, it still took another 30 seconds to actually appear. I've already reset, refreshed, uninstalled and reinstalled, updated, everything like that. I have a couple extensions, AdBlock, Honey, WebRTC Lead Shield, and Return YouTube dislike. But I ran it in safe mode and the issue was still there. I'm running the latest version of Windows 11 if that makes any difference.

Asked by kysonty 1 year ago

Answered by TyDraniu 1 year ago

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Google search stops working

Hello! After updating to the latest version of Firefox (100.0.2, 64-bit), I notice that Google search stops working every now and then. By stops working, I mean I can't u… (read more)

Hello! After updating to the latest version of Firefox (100.0.2, 64-bit), I notice that Google search stops working every now and then. By stops working, I mean I can't use their website https://www.google.com or search using Firefox's address bar or search bar. Searching with other search engines like Bing is working normally. In order to get Google search working again, I have to close and restart Firefox. However, after some time, it stops working again. How can I fix this problem?

Asked by frankT68 1 year ago

Answered by cor-el 1 year ago