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Can't play Netflix or open facebook or messenger

Since the update 78.10.0 yesterday I can't play Netflix or open facebook or messenger. Facebook only shows the first post and I cannot click on anything. Messenger is a b… (read more)

Since the update 78.10.0 yesterday I can't play Netflix or open facebook or messenger. Facebook only shows the first post and I cannot click on anything. Messenger is a blank page Netflix shows error NSES UHX which Netflix support says does not exist in their system

Asked by jacquie2 1 hour ago

The Close, Minimize and Zoom buttons of Firefox window (and other Mozilla products) are wrongly aligned in Mac OS when the system locale is right-to-left (e.g. Arabic)

In Mac OS, when the locale is right-to-left, the window control buttons should appear in the top-right side of the window. In case of tabbed window it should show before … (read more)

In Mac OS, when the locale is right-to-left, the window control buttons should appear in the top-right side of the window. In case of tabbed window it should show before tabs. That is not the case here in Mozilla products. They show to the left in a malformed way. Only the close button is clickable, the Minimize button is barely visible and the Zoom button is totally hidden off-canvas. (Please see attached screenshot).

Asked by Amr Ibrahim Khudair 2 hours ago

Firefox loads many sites after 5 minutes, other browsers do not

Good morning everyone, for at least 6 months now I'm having a lot of problems viewing some sites with Firefox. I have not been able to find common points between these si… (read more)

Good morning everyone, for at least 6 months now I'm having a lot of problems viewing some sites with Firefox. I have not been able to find common points between these sites, I only noticed that many are made in Wordpress.

Anyway when I load these sites Firefox takes 3 to 5 minutes to display them. Sometimes the screen is white, other times the wheel turns. Any other browser, of course, plays the same sites immediately.

To complicate things I have to add that the same sites sometimes start loading normally again, and then stop loading. But not all of them. I mean that one starts working again, another one continues not to work and vice versa.

I've done dozens of tests without being able to solve the problem in any way. I list them:

1. Deactivated all the extensions, even uninstalled, loaded Firefox in safe mode and nothing to do. 2. Uninstalled Firefox completely (cleaning %appdata%, windows registry and program folders) and reinstalled clean, no go. 3. Installed various versions of Firefox Developer, 32 bit, ESR, normal, even portable, always without extensions and with standard configuration and nothing to do. 4. Unplugged the network cable and connected in thetering / wifi with the 4G of the cell phone and nothing to do. 5. Tried a neighbor's wifi and nothing to do. 6. Wiped the pc, registry, uninstalled any software that wasn't absolutely necessary and nothing to do. 7. Started Windows in safe mode and nothing to do. 8. Uninstalled Eset Antivirus (I have a friend who has the same antivirus anyway and he can see any site perfectly with Firefox), deactivated Windows Defender as well and nothing to do. 9. I've followed the advice of dozens of articles modifying about:config in various ways (always making a backup first) and nothing to do. 10. Checked the pc with 4 different antivirus, antirootkit, antimalware and it was perfectly clean.

At this point I don't know what to do except give up using Firefox after a decade, because the problem seems to increase, in the sense that the sites that I can't load are more and more.

If someone can help me to avoid it I am very grateful...

Asked by HarryCustom 2 hours ago

WideVine plugin crashing on Netflix

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-inst… (read more)

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-installed this app, but nothing has helped. Not sure what else to do. Any suggestions would be helpful. Thank you in advance.

Asked by sjsutherland89 4 hours ago

WidevineCdm plug-in

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message. Error Code F7702-1003 At the top of the p… (read more)

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message.

 Error Code F7702-1003 

At the top of the page in a thin yellow box it says

 The WidevineCdm plug-in has crashed. 

It suggested that I reload the page and the plug-in would reset itself. I did but it didn't.

How do I fix this problem?

Asked by sheralyn.lerner 6 hours ago

Arrow keys don't repeat

Somewhat recently, when editing text in any text field in Firefox (87.0 64 bit), I noticed the arrow keys don't repeat when held down. Other keys do just fine, but the ar… (read more)

Somewhat recently, when editing text in any text field in Firefox (87.0 64 bit), I noticed the arrow keys don't repeat when held down. Other keys do just fine, but the arrow keys, when held down, move one position, there's a very slight delay, and it moves one more position and then stops; no auto-repeating. I've restarted Firefox without addons and that didn't help. I've also toggled the Auto-scrolling and smooth scrolling options too.

This makes editing long text fields a real pain. I don't see this problem in any PC-based apps and arrows keys do repeat OK in Chrome and Edge. It appears to be a Firefox issue.

Any ideas? Many thanks!!!!!

- Bob

Asked by drbobjr 4 days ago

Last reply by drbobjr 6 hours ago

Firefox doesent work anymore

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since… (read more)

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since this morning. I use Huawai y7 Android 5,1 The image i send you ,suppose to be the google search site I can do it with any site its not readable. The only page which is working is the starting page of firefox AS I said I am using FF since 3 years on my phone worked perfect but since this morning no more Best regards Joachim Hof

Sorry my english i am german

Asked by joehof 9 hours ago

YouTube and random no sound, Raspberry Pi

Raspberry Pi 4B Raspberry Pi OS -- Fully updated OS. Firefox 78.9.0esr (32-bit) -- Latest and greatest for Raspberry Pi OS. Some videos I am getting no sound. I try the … (read more)

Raspberry Pi 4B Raspberry Pi OS -- Fully updated OS. Firefox 78.9.0esr (32-bit) -- Latest and greatest for Raspberry Pi OS.

Some videos I am getting no sound. I try the effected videos in Chromium for Raspberry Pi OS and it works fine. I read about a possible fix and tried disabling hardware acceleration with no effect. I also blew out all the cookies,. history and stored site data. Each attempt closing and reopening Firefox. Same thing on the same videos, no sound in Firefox but fine in Chromium.

Any tips or pointers?

Asked by Tabatchnick 6 days ago

Last reply by Tabatchnick 15 hours ago

Cannot Download in both Ubuntu and Windows 10

I have the Firefox in both my PC and laptop. Both my PC and laptop have dual boot Windows 10 and Ubuntu 20.04 with the latest updates. Firefox is in version 87 also fully… (read more)

I have the Firefox in both my PC and laptop. Both my PC and laptop have dual boot Windows 10 and Ubuntu 20.04 with the latest updates. Firefox is in version 87 also fully updated in both OS in both machines. When I try to download anything whatever the size of the file is I see the little that shows downloading has started and then it vanishes and shows that the download has failed. I've already tried cleaning the cache, the history and the downloads history but nothing worked in any of my systems. Can anyone please help?

Asked by dragonwhisperer1 22 hours ago

Last reply by dragonwhisperer1 15 hours ago

Instagram not loading says no connection even conneced to good network

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site… (read more)

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site many times

Asked by saakar18 1 day ago

key pinning » (HPKP) mais aucune chaîne de confiance pour les certificats n’a pu être établie

Bonjour, When i want go to addons.mozilla.org I can't. With this : «Échec de la connexion sécurisée Une erreur est survenue pendant une connexion à addons.mozilla.org. L… (read more)

Bonjour,

When i want go to addons.mozilla.org I can't. With this : «Échec de la connexion sécurisée

Une erreur est survenue pendant une connexion à addons.mozilla.org. Le serveur utilise le mécanisme de « key pinning » (HPKP) mais aucune chaîne de confiance pour les certificats n’a pu être établie pour correspondre au pinset. Les violations de « key pinning » ne peuvent pas être forcées.

Code d’erreur : MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   La page que vous essayez de consulter ne peut pas être affichée car l’authenticité des données reçues ne peut être vérifiée.
   Veuillez contacter les propriétaires du site web pour les informer de ce problème.» 

Where are the site proprietary ? ;-) Firefox 87.0 (64 bits) in Debian Sid

Asked by cei.marin 2 days ago

cytu.be streams' volume control breaking when adjusting settings

Debugging steps: Tried clearing the cache & reloading Tried disabling ell extensions+ running browser in Safe Mode. Tried several different streams: some str… (read more)

Debugging steps:

   Tried clearing the cache & reloading
   Tried disabling ell extensions+ running browser in Safe Mode.
   Tried several different streams: some streams w/ no customization might fix the problem, but it's not entirely clear to me which streams are "completely" customization-free.
   Tried different browser: Edge does not exhibit this issue

The Problem:

Been noticing this problem in Firefox at https://cytu.be over the last couple of months; this seems to be happening with any stream on the site, ; I don't remember exactly when I started noticing it. This is observed directly on the website, not any third-party site.

Messing with stuff outside of the web player seems to have a tendency to break the web player's volume control, resulting in its volume maxing out and desyncing from the video stream; it almost sounds at times like the audio stream is restarting from the beginning of whatever video is playing, while the video stream continues as normal. I've seen it happen mostly while using a wireless remote + Fliirc to adjust settings (mainly OS volume, brightness, and f.lux settings) but it can also happen from my keyboard, as well as manipulating the web player's volume control too much, and also zooming in/out the webpage too much. Clearing the cache & reloading doesn't work, and neither does disabling all add-ons, or running Firefox in Safe Mode. The only solution I've found so far is to refresh the webpage.

Spoke with site's developer, who remarked that he had not heard of anyone else experiencing this bug, and suggested it must be a Firefox issue; something about how the browser interacts with the OS' audio subsystem is probably causing this bug.

Does not seem to happen in latest version of Edge, for some reason.

Running the latest build of Windows 10 64-Bit Windows 10 64-bit OS Build 19042.928 and Firefox 64-bit 87.0.

Asked by AndysSeveredHead 2 days ago

Last reply by AndysSeveredHead 2 days ago

Firefox Design. Continously and automatically backing up Sessions to an additional file and folder of my choice

A problem I'm not sure Firefox has addressed or resolved in all the years I've been using Firefox - even after it changed its programming, and the way it saves session (o… (read more)

A problem I'm not sure Firefox has addressed or resolved in all the years I've been using Firefox - even after it changed its programming, and the way it saves session (or even bookmark) backups to the profile folder, is: whenever Firefox is forced to shut down after a computer software issue (like freezing, blue screen, extreme sluggishness, etc.), and we presume (with fingers crossed) that Firefox will open back up with all our tabs intact for the past 7 - 20 days, but instead opens with them all missing and forever gone - even after immediately and instinctively proceeding to the profile folder (before shutting down Firefox) to recover them using Mozilla's recovery steps to replace the "places.sqlite" file, I periodically find that every single one of the recovery files has been re-stamped with the same date and time (and missing data) as the new places.sqlite file.

So I hope and pray, that because this issue happens to thousands of Firefox users over time - no matter what Firefox version update their using (because it has happened in several versions for me), that a terrific way to prevent forcing users to find and use a great sessions manager addon that saves tabs (with all their history - that won't also crash or easily be written over), or forcing users to constantly worry and remind themselves to manually backup the required profile files daily, or having to remember minimally, to backup the profile files "before" opening Firefox after a crash, (which seldom happens), that Firefox offers its users the option to set Firefox up to continuously and automatically save a complete new (additional) set of backup files to a different folder of the user's choosing, with the extra option to save a "set" number of session backups, where Firefox can't access them upon opening. Imagine how much anguish, anger and self loathing Firefox will eliminate in the world with this one simple option.

Here's another wish-list item. If Firefox could present the list of open Firefox windows that appear at the top right of the screen whenever hovering the mouse over the Firefox icon in the taskbar, I wish for the popup list to permanently nudge down so it "never" covers up my open tabs in each of the open window's (which is how I know I determin which of the numerous windows to navigate). And of course the list should self adjust whenever I turn the "Menu Bar" on or off. Thank you, in advance, for considering these two important items toward the Firefox experience.

If you're wondering why I haven't moved on to the latest version. It's because I all too "often" encounter my valuable "business" addons no longer working, and the miserable task of trying to go back to the previous version, or trying to find new addons that work half as good. Sometimes all of my addons disappear. I also wish I could turn off Firefox's constant reminder, to upgrade since I've asked twice before, with no Mozilla reply. Thank you again.

Asked by cvmenn 3 days ago

Tabs are constantly crashing

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hard… (read more)

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

Asked by alifreeman93 1 week ago

Last reply by alifreeman93 3 days ago

Command line for Linux to detect http errors 404 500

Hello! I'm using firefox in tinycore linux to show chromeless some websites but sometimes the screens go white. As this is nothing that happends all the time just doing a… (read more)

Hello! I'm using firefox in tinycore linux to show chromeless some websites but sometimes the screens go white. As this is nothing that happends all the time just doing an F5 or refresh helps to restart the page and works fine. I need help to: Detect the white screen in firefox with a script in bash if possible.

I've searched for firefox command line but I can't find more deep command line to get this error and then execute a script to fix this.

The help from firefox -h I get is this

Usage: firefox [ options ... ] [URL]

      where options include:

X11 options

 --display=DISPLAY  X display to use
 --sync             Make X calls synchronous
 --g-fatal-warnings Make all warnings fatal

Firefox options

 -h or --help       Print this message.
 -v or --version    Print Firefox version.
 --full-version     Print Firefox version, build and platform build ids.
 -P <profile>       Start with <profile>.
 --profile <path>   Start with profile at <path>.
 --migration        Start with migration wizard.
 --ProfileManager   Start with ProfileManager.
 --no-remote        Do not accept or send remote commands; implies
                    --new-instance.
 --new-instance     Open new instance, not a new window in running instance.
 --UILocale <locale> Start with <locale> resources as UI Locale.
 --safe-mode        Disables extensions and themes for this session.
 --allow-downgrade  Allows downgrading a profile.
 --MOZ_LOG=<modules> Treated as MOZ_LOG=<modules> environment variable,
                    overrides it.
 --MOZ_LOG_FILE=<file> Treated as MOZ_LOG_FILE=<file> environment variable,
                    overrides it. If MOZ_LOG_FILE is not specified as an
                    argument or as an environment variable, logging will be
                    written to stdout.
 --headless         Run without a GUI.
 --ssb <uri>        Open a site specific browser for <uri>.
 --browser          Open a browser window.
 --new-window <url> Open <url> in a new window.
 --new-tab <url>    Open <url> in a new tab.
 --private-window <url> Open <url> in a new private window.
 --preferences      Open Preferences dialog.
 --screenshot [<path>] Save screenshot to <path> or in working directory.
 --window-size width[,height] Width and optionally height of screenshot.
 --search <term>    Search <term> with your default search engine.
 --setDefaultBrowser Set this app as the default browser.
 --first-startup    Run post-install actions before opening a new window.
 --kiosk Start the browser in kiosk mode.
 --jsconsole        Open the Browser Console.
 --jsdebugger [<path>] Open the Browser Toolbox. Defaults to the local build
                    but can be overridden by a firefox path.
 --wait-for-jsdebugger Spin event loop until JS debugger connects.
                    Enables debugging (some) application startup code paths.
                    Only has an effect when `--jsdebugger` is also supplied.
 --devtools         Open DevTools on initial load.
 --start-debugger-server [ws:][ <port> | <path> ] Start the devtools server on
                    a TCP port or Unix domain socket path. Defaults to TCP port
                    6000. Use WebSocket protocol if ws: prefix is specified.
 --recording <file> Record drawing for a given URL.
 --recording-output <file> Specify destination file for a drawing recording.

Asked by Fernando 3 days ago

Saving to wrong location

deets: v87 via flatpak on debian(buster) No matter where I save a file the lastdir is always "/run/user/1000/doc/*some random folder name, that changes each time*". manu… (read more)

deets: v87 via flatpak on debian(buster)

No matter where I save a file the lastdir is always "/run/user/1000/doc/*some random folder name, that changes each time*".

manually changing browser.download.lastDir causes the next attempt to save to go to the desired folder, but a second attempt reverts to /run/user/1000/doc/abcd123.

Has anyone any idea whats going on?

Asked by buckmulligan26 1 week ago

Last reply by buckmulligan26 4 days ago

''Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.''

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. … (read more)

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. I have suddenly begun to get the subject error message (Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.) in Firefox, whenever I try to open an email web link from within Thunderbird. Until a few days ago, the email web link always opened up in a new Firefox browser tab.

If I change the default browser to something else, the email web link opens in a new tab in that browser.

I have tried every solution that has been recommended in this support forum to no avail. The error pops up even when Firefox has been started in safe mode. I have created new profiles to no avail. I have even gone so far as to totally uninstall Firefox, then manually rename all of the Firefox directories in my user profile and then install a clean version of Firefox. So far, I have not been able to get rid of the problem.

Any suggestions would be appreciated.

Asked by gczerw 4 days ago

Last reply by gczerw 4 days ago

Screen flashes to white when scrolling.

I have noticed a recently developing event in Firefox. When scrolling through some pages such as LinkedIn or Facebook, my screen will suddenly go completely white. It s… (read more)

I have noticed a recently developing event in Firefox. When scrolling through some pages such as LinkedIn or Facebook, my screen will suddenly go completely white. It seems to freeze for a second or two, then comes back. This has only been happening for about the past two or three weeks, so since about 1 April 2021 for time reference. My About Firefox shows I am running 87.0 (64-bit) and it is up to date. I completely uninstalled - including the deletion of the Mozilla folders per info on the web - then reinstalled. This did not correct the issue. I also run Chrome and do not experience this issue when using it.

Asked by stevenkimbell 4 days ago

Paste issue

Since a few months, I have noticed a nasty issue with pasting on some websites. For example, when I try to paste text in the body with CTRL/CMD+V on the web interface of… (read more)

Since a few months, I have noticed a nasty issue with pasting on some websites.

For example, when I try to paste text in the body with CTRL/CMD+V on the web interface of my email provider (mailbox.org), the cursor is moved to the end of the message but no text is copied. Right-click > paste does work, and no issue for the recipient and subject fields. The issue is only when writing emails in HTML; plain text works fine. Another example, when editing a protocol on protocols.io, hitting CTRL/CMD+V leads to a blank page, which needs to be refreshed (but the text has not been pasted). There is no option to do it via right-click > paste there. Same issue when submitting a manuscript on PCI Paleontology.

All these examples are specific to Firefox (I have the latest version installed); it is reproducible both on macOS 10.15 and Win10. It doesn't seem to be due to add-ons (I tried to deactivate them one by one and nothing changed). There is no problem with Chrome-based browsers (e.g. Iridium) or Safari.

Is it maybe some configuration or something? Any idea?

Asked by i 1 week ago

Last reply by i 4 days ago