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can't login from another computer

Changed my password in lockwise to a generated one on my main pc due to a site breach elsewhere. When I try to login firefox to my laptop to sync it fails because it had … (read more)

Changed my password in lockwise to a generated one on my main pc due to a site breach elsewhere. When I try to login firefox to my laptop to sync it fails because it had the old password. When I go in to password and logins on the desktop, it still shows the old password. If I go to lockwise or my account on the desktop and try to log in to my settings, it uses my old account password and tells me wrong password.

But, if I close out firefox on the desktop, then reopen, I am able to access all my other passwords and logins, except changing things in accounts.firefox.com. I do not have a copy of the generated password in lockwise.

How do I fix this?

Asked by kev4 5 months ago

Last reply by AliceWyman 5 months ago

  • Archived

can't login to firefox

Hey there! I can't login to Firefox anymore. I had lost the the mobile app Goggle Authenticator and my laptop. And I can't login to delete and then renew my Firefox accou… (read more)

Hey there!

I can't login to Firefox anymore. I had lost the the mobile app Goggle Authenticator and my laptop.

And I can't login to delete and then renew my Firefox account.

What shall I do?

Cheers - Johannes

Asked by jalfaenger 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have most current Firefox on Windows 10 System. While using Firefox, all of a sudden, without any action by me, my bookmarks, both Bookmark Menu and Bookmark

While in Firefox, Bookmarks Menu (also Bookmarks Toolbar) will start duplicating; no action on my part - just starts adding bookmarks. Some are empty folders of same name… (read more)

While in Firefox, Bookmarks Menu (also Bookmarks Toolbar) will start duplicating; no action on my part - just starts adding bookmarks. Some are empty folders of same name as existing folders which have individual bookmarks, some are duplicate folders with same individual bookmarks in them. This first occurred on a desktop. Browsed internet, learned of Bookmarkdupes (with the 2 stars). Installed, cleaned out bookmarks, and started over building a bookmarks menu. Via Sync, apparently, laptop then had the new bookmark set, as did mobile devices. Some couple of weeks later, while using laptop, bookmarks started duplicating again. From about 100 bookmarks, I wound up with over 4,750. Then, that synced to my desktop and mobile devices. How do I stop the duplicating. Again, browsing the web, some support pages pop up which seem to address the issue. I have already done the Verify Integrity suggestion. But what is Firefox Quantum, what is Foxmarks, now Xmarks. References to those and suggestion don't use Sync. Sync is valuable if you have multiple devices, but worthless if you have to turn it off.

Asked by PFLanzafame 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

my login does not work and i have not changed my email of (email address) no recovery email sent

before signing in i checked with my settings and found the email and password for firefox then when i used it i was blocked never received the reset email this happened r… (read more)

before signing in i checked with my settings and found the email and password for firefox then when i used it i was blocked never received the reset email this happened right after an update.

Asked by Linda G 2 years ago

Last reply by Seburo 2 years ago

  • Archived

I can't recover my firefox account after a long time offline. I know my credentials but system doesn't allow me in!

I can't recover my firefox account after a long time offline in firefox. I know my credentials but system doesn't allow me in! I created some firefox themes long time ago… (read more)

I can't recover my firefox account after a long time offline in firefox. I know my credentials but system doesn't allow me in! I created some firefox themes long time ago in this account.

And I know my password, because I always use a Password Manager, so I never forget any login credential.

I wanna recover my account, please I need help. To prove that is my old account I have the full picture used for my avatar, not just the visual part, the image where my face was cut.

Thanks a lot and I waiting any help. FYI: sorry if my english is not good.

Asked by ggolmayo 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

start up screen keeps asking me to synch all device i only have 2 boyh done just going round in a circle

start up for the first time have put in my computer then password move on to the phone and password then asks for another i do not have another then it just keeps going r… (read more)

start up for the first time have put in my computer then password move on to the phone and password then asks for another i do not have another then it just keeps going round in a circle why tried pressing alt nothing happens to find tools This is the first screen on the new firefox bring back the old one

Asked by scrappiemaid 2 years ago

Last reply by FFus3r 2 years ago

  • Archived

I get this message: "firefox your verification email was just returned. mistyped email" when I try to create a firefox sync account. But It is a valid email ID

I get this message: "firefox your verification email was just returned. mistyped email" when I try to create a firefox sync account. But It is a valid email ID that is us… (read more)

I get this message: "firefox your verification email was just returned. mistyped email" when I try to create a firefox sync account. But It is a valid email ID that is used every day.

I also tried with another email Id and got the same message. Both are '.org' email IDs, in the format of: username@institution.org

What is strange is, that I could use the same email ID when I had to register on this platform to be able to ask this question here. I could sign up, and got the verification email.

Asked by Stephanie_EF 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

need to reset password have been waiting for an email from you have not recieved on yet. this is the 2nd time that I have asked to reset.

I've asked several times to reset my password and they say they sending me the link to do so and an email never comes. I need to get into my account so that I can be able… (read more)

I've asked several times to reset my password and they say they sending me the link to do so and an email never comes. I need to get into my account so that I can be able to get my bookmarks.

Asked by lisagarza 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

Synchronising my Firefox bookmarks etc on my laptop to my Safari on my iPhone

I have just installed Firefox and migrated from Microsoft Edge. I have imported my bookmarks from Edge. I now want to synchronise my Firefox bookmarks etc on my laptop to… (read more)

I have just installed Firefox and migrated from Microsoft Edge. I have imported my bookmarks from Edge. I now want to synchronise my Firefox bookmarks etc on my laptop to my Safari on my iPhone (as I don't want to switch to Firefox on my iPhone).

Asked by ahgwright 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

I closed my primary email address witch was with yahoo.com and now I only have my secondary email address with outlook.com so I can't sync or control my ac

I can't control my account because I got rid of my yahoo.account witch was my primary Now I only have 1 email account and it's my secondary email so I can't even open … (read more)

I can't control my account because I got rid of my yahoo.account witch was my primary Now I only have 1 email account and it's my secondary email so I can't even open a new account If there is no way to fix this I'm gonna have to change my browser from Firefox ..that will suck but if that what I need to do please let me know Thanks

Asked by Swtruluck 2 years ago

Last reply by jscher2000 2 years ago