Firefox Support Forum

I recently deleted the file with firefox settings (can't remember the name) cause i was unable to what netflix/hbo. now however, whenever i open firefox my pinned tabs (16 tabs) does not reload the pages as in does not refresh the content of the page. it use to refresh the page inside these pinned tabs when i open firefox but now the pages are still the old version. i have to refresh these pinned tabs manually.

so is there any settings to make these pinned tabs to actually refresh the page when i open firefox? i'm confuse why firefox it still shows that its loading the page cause it actually show the same page content that was a day before.

When I go to log into my Microsoft Account using their Edge browser, I get the proper login window. (see attachment-upper part) When I attempt to log in to my Microsoft Account using Firefox I get the garbage in the lower half of my attachment, and the page DOES NOT work. It always used to work, and I don't remember changing any settings. I want to use Firefox and Bing Rewards, but if it won't let me log into my Microsoft Account I can't access Bing Rewards! I don't want to use Edge, I have always preferred Firefox. What's going on?! Thanks for any help, Dave

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

I can't login to Lastpass with the latest version of Firefox 98.0.1. Neither the Lastpass extension or attempting to Login to Lastpass via the website will open the password vault. I enter my Lastpass email and password login details then authenticate with 2FA and all I get is the spinning wheel of anticipation which times out after 7 or 8 seconds. MS Edge allows Login and I tried Firefox Ver 98.0 on another PC and Lastpass login works so there appears to be an issue with Ver 98.0.1. Running fully patched Win 10 laptop.

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs will be restored after the update, nothing has been restored except my home page once Firefox restarts.

If Firefox does not intend to restore tabs, why on earth would it say it is going to do it? This is about as user-unfriendly a move as they could ever do, short of blowing up the computer entirely. A fix for this would be nice to have, but more to the point, why is a fix even necessary when Firefox positively states that all open tabs will be restored?

I understand that nothing human is perfect, but errors are one thing, and persistent failure to do something straightforward that is promised is another thing. What's going wrong here, and if Firefox is going to persist in this unfortunate behavior, what can be done about it?

Thank you.

I would love it if I was able to group tabs in Firefox. Many other browsers are able to do this, but I love using Firefox and don't want to switch. However, I will if this functionality isn't implemented. I understand that grouping used to be a feature, so I am assuming it wouldn't be that hard to implement. Thank you!

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

fire fox is draining my cpu usage a process in task manager with the same name is taking all the cpu power, and once i end it nothing happens and firefox is still open( useless process ) . it keeps coming back

I hope this is the right category. I recently switched to Firefox, and while I love both the customization aspect and how privacy-centered it is, I have 1 small thing that is bugging me a lot: printing. I'm on an M1 Macbook Air, and when I do Command+P (which is the default printing command for OSX), it downloads the file I'm attempting to print instead of sending it to preview instead of printing. I have changed the "Applications" setting so it says "Open in Preview" where I can print it from. However, it still downloads the file along with printing it. I have tried doing "Open in Firefox", and it has the same affect where it both prints the document but also downloads this. What can I do to change this, if anything? Thank you!

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, please help!

For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says:

This add-on violates Mozilla’s add-policy

This add-on violates Mozilla's add-on policies by executing remote code and insufficient user data handling and protections.

I have tried to start up the protection again but that does not work

What can I do?

At some point Mozilla removed the Cut, Copy and Paste options in Firefox which breaks functionality on some web-pages. An example is for Ubiquiti's router web interface, in their terminal, Ctrl-C is the typical Linux kill command, right click is commandeered for a terminal layout configuration menu, and the only way to past text into the webpage is to use the Paste menu item that used to be in the hamburger menu.

There are other web-pages that using the menu item is the only or best way to cut/copy/paste text.

Removal of this feature breaks those web pages.

The original topic is located here: https://support.mozilla.org/en-US/questions/1180429

Menu bar is there, just no response or opening when click on bookmark, menu etc. was what he reported and I have not only the same issue, but it is happening with ALL Mozilla browsers I have including Tor, Firefox and Waterfox. I cannot figure out why this is happening!

I did follow the suggestions within that topic but it was all I could find on Google. Apparently this is NOT something that has happened to many people. Below I have including some possibly relevant data. If something else is required, please ask and I will reply back. Thanks!

Windows 11 Pro x64, version 22H2, Active Development Branch, Pre-Release Version Dev (OS Build 22572.201) Product Name Windows 11 Pro Experience ms-resource:ProductPkgDisplayName 1000.22572.201.0 Features 64 Bit Edition, Terminal Services in Remote Admin Mode, Tablet PC Edition, Multiprocessor Free Edition Type Professional Kernel Version 10.0.22572.1 KernelBase Version 10.0.22572.1

Mozilla Firefox (x64 en-US) Version 98.0.1 Not Available Version 98.0.1 Original Filename firefox.exe Internal Name Firefox File Version 98.0.1 (98.0.1.8107) Product Version 98.0.1 (98.0.1.0) Comments Mozilla Firefox 98.0.1 (x64 en-US) Display Version 98.0.1 No Modify 1 No Repair 1

Mozilla Maintenance Service Version 98.0.1 Not Available Mozilla Thunderbird (x64 en-US) Version 91.7.0 Not Available Waterfox (x64 en-US) Version G4.0.8 Not Available

System Manufacturer Dell Inc. Inspiron 5400 AIO TPM 2.0 INTC Secure Boot State On 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz Memory 16 GB Installed, 15.64 GB Total, 9070.77 MB Free Memory Load 43% Virtual Memory 18.01 GB Total, 6440.34 MB Free PageFile Size 2432 MB In use 67 MB Max used 98 MB Reserved Storage

Recently Firefox updated. It cleared all of my bookmarks and browser history isn't reloading my last session. I can get the bookmarks from Chrome. The big issue is how do I reintegrate Avast Passwords eol version? Without this I need to use Chrome which isn't my ideal choice.

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it said it couldn't read the file. I'm really worried if I can't get the bookmarks back or even add new ones.

I am on Lubuntu, and was trying to download something for a game I play, but when I went to download, it said I must have my ad-blocker disabled. I do not have any extensions. I even tried getting an ad-blocker that I can turn on or off for different sites, but it did not work.

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.

Lee Ransom - [removed phone# from public]

I think I may have a ghost in my desktop. 2 events happen with firefox that have followed from a previous pc build. At seemingly random times if Firefox is open and the visible tab has text, as in is not a full tab video stream, all of the text and images will shrink in size and spacing. This is independent of the zoom function as it remains at 100. Zooming to make text larger again looks weird and bulky, refreshing the page however will restore it. This glitch happens even if another application has focus, even if it is fullscreen exclusive. I haven't been able to figure out what kind of shortcut, command, or addon might possibly be able to do this.

The drop-down mystery happens when the visible tab is a full tab stream. Again even if another application has focus, the download drop-down appears and stays until I click somewhere. I've only seen it appear once and it does not look like when I choose to click the drop-down button. The size of the drop-down changed a couple to several times, and I believe the first download item appeared to be highlighted in dark blue, something I can't reproduce with my mouse or keyboard, it only highlights a different color grey. This one makes me nervous as it could possibly be something activating a download and then immediately deleting it from history? I only just recently learned the the menu will appear automatically when downloading something.

I've tried reinstalling Firefox. I don't notice this on edge, though I only have to use it a fraction of the time. I've never noticed any extra commands or text appear that I didn't type or direct in other applications. This somehow shows up after a fresh windows 10 install, and have since replaced keyboard & mouse. I've tried leaving a keylogger over long periods and it never shows anything. I refuse to leave Mozilla, any help is greatly appreciated. Thank you for reading this far :)

I just somehow lost my settings, customizations and apparently my profile. I restarted Firefox 98 and it opened like it was a new install and even opened some tabs like a few of my extensions were newly installed.....................

HOW DO I GET IT BACK LIKE IT WAS?!!!!