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Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Asked by fu22 2 years ago

Answered by jeddolnick 2 years ago

  • Archived

Set "Print with System Dialogue" as Default

In the last Firefox update, you changed the printing user interface AGAIN. The print.tab_modal.enabled=false config option no longer works, and I can't easily re-scale m… (read more)

In the last Firefox update, you changed the printing user interface AGAIN. The print.tab_modal.enabled=false config option no longer works, and I can't easily re-scale my page when I print. Is there a new option which restores the original behavior or is there some other remedy that will let me print using the Windows System dialogue?

Asked by jpllawoffice 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

email tabs

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I acce… (read more)

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I access my yahoo email addresses???

Asked by lewispreston 2 years ago

Last reply by lindabrown3440 1 year ago

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  • Archived

Homepage randomly switches to MSN?

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since… (read more)

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since it is obtrusive and anti-Mozilla to me.

If y'all are sneaking it in for that sweet ad revenue, I understand, but I would donate to avoid this issue.

Otherwise Firefox / Thunderbird are awesome, and I appreciate all that you do!

Cheers, Elliot

Asked by deanel018 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

FIrefox 97.0.1 will not save web pages from Washington Post newspaper

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington P… (read more)

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Asked by gruff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

We are once again asking for Reading List on Desktop

We are once again asking for Reading List on desktop The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why hav… (read more)

We are once again asking for Reading List on desktop

The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why have Reading List at all?

Asked by HairyTexan 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

cannot figure out how to make scale and colorize scrollbars in firefox 98

Using firefox in linux mint 19.3 mate. Until firefox 97, I could control the size and color of the firefox scrollbars with a system CSS. Since a firefox update to versio… (read more)

Using firefox in linux mint 19.3 mate. Until firefox 97, I could control the size and color of the firefox scrollbars with a system CSS. Since a firefox update to version 98, firefox ignores those settings. Nothing has changed in my firefox settings, my about:config, or system settings. But now the scrollbars are barely visible low contrast narrow bars that are unpleasant to work with, and I can't figure out how to change this. suggestions? tnx

Asked by stranglehold 2 years ago

Last reply by stranglehold 2 years ago

  • Archived

How to upgrade my Firefox brower on my Mac Studio.

I have Firefox V97.0 on My Mac Studio. I am trying to open a Firefox account because my Pocket app says I have to. How do I UPGRADE my Firefox Browser to make that happen… (read more)

I have Firefox V97.0 on My Mac Studio. I am trying to open a Firefox account because my Pocket app says I have to. How do I UPGRADE my Firefox Browser to make that happen ... or do I have the latest version already? Believe it or not, your support pages don't talk about upgrading at all.

Asked by linas2 10 months ago

Last reply by t.r.ernst 10 months ago

  • Solved
  • Archived

Memory leak - Firefox Browser Version 97.0

I am experiencing problems when using Duolingo, which is highly interactive. This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on Sy… (read more)

I am experiencing problems when using Duolingo, which is highly interactive.

This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on System Monitor/ Resources are the same.

I am using Fedora and have 16GB ram. Have just ordered another 16GB ram, but think this problem is so severe that no amount of ram will fix it.

Asked by scm999 1 year ago

Answered by Paul 1 year ago

  • Archived

Why does cert9.db continually get corrupted?

Hi, Almost daily, I have to delete cert9.db and restart Firefox, otherwise I can't access some websites, or even web interfaces of local devices on our LAN. security.en… (read more)

Hi,

Almost daily, I have to delete cert9.db and restart Firefox, otherwise I can't access some websites, or even web interfaces of local devices on our LAN.

security.enterprise_roots.enabled is greyed out, so I can't change that but it is set to "true", which I believe means that it should be using Windows Cert store and not cert9.db. Yet still, deleting cert9.db is the solution to my issues.

Can anyone advise on what I can do for a more permanent fix?

Thanks,

M

Asked by M 2 years ago

Last reply by M 2 years ago

  • Archived

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (read more)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Lost Passwords...again!

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since… (read more)

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since then and today I just lost those. Fortunately, I had a backup of my profile. The old "key4.db" and "logins.json" files I had didn't work, although they have a significant size. In fact, looking at the "logins.json" using VS Code I see the logins are there but they don't display in the "Settings > Privacy & Security". How can I get access to them when this happens again. I was able to restore the profile from several days ago so I'm not completely in trouble.  :-)

Asked by Bill 2 years ago

Last reply by MaxLen 1 year ago

  • Archived

Firefox not loading any websites after Windows crash

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would … (read more)

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would not load any websites. The about:config page loaded.

I was at a loss as to how to resolve this as I could find no advice for this problem.

I thought I would try Safe Mode. Unexpectedly, just starting in Safe Mode resolved the issue without doing anything else. I am now back to normal.

I'm curious to know what just starting in Safe Mode did to resolve the issue. I also want to broadcast this as I did not find this as a potential solution.

Asked by johfc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gah. Your tab just crashed.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions… (read more)

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Asked by keith87 2 years ago

Last reply by gabriele.hayden 1 year ago

  • Archived

Set the old Print Dialog Window as the default

How can I restore my old system print dialog window as my default, instead of getting the horrible new print window that now appears? I have already set both the print.ta… (read more)

How can I restore my old system print dialog window as my default, instead of getting the horrible new print window that now appears? I have already set both the print.tab_modal.enabled preference and the app.normandy.startupRolloutPrefs.print.tab_modal.enabled preference to FALSE. This did NOT solve the problem! I knew updating Firefox to version 97 would be a huge mistake, and of course it was. I'm so irritated...

I'm using Windows 10 Professional. Any help greatly appreciated.

Asked by SadFirefoxUser 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How can I disable animations in tab titles?

Some websites add some annoying animation effects into their website's title (that shows in the tab title). Example: This website: https://colourpop.com/ If you switch … (read more)

Some websites add some annoying animation effects into their website's title (that shows in the tab title).

Example: This website: https://colourpop.com/ If you switch to another tab for several seconds, it starts flashing a message, "Hey, where'd you go?". I'd like to be able to disable this and any similar animations that can potentially be added to a website's title. Is this only possible by disabling some scripts and/or using UBlock, etc, or can I do this within Firefox?

Thank you,

Asked by kattie.white 2 years ago

Last reply by Terry 2 years ago

  • Archived

Firefox "Print Preview" has disappeared from the File menu - Again (vers 97.0.1)

Not exactly sure when this started, but I recently updated to FF 97.0.1. I previously made the about:config changes about a year ago when this happened. "Double-click t… (read more)

Not exactly sure when this started, but I recently updated to FF 97.0.1.

I previously made the about:config changes about a year ago when this happened. "Double-click the print.tab_modal.enabled preference to switch between the new experience (true) and the classic experience (false)".

But it's not working now. I even toggled back & forth (false - true - false) but to no avail.

How do I get the Print Preview option showing up in the drop down File menu like it used to be?

Asked by Mike109 2 years ago

Last reply by Mike109 2 years ago