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  • Archived

Search bar redirects keyword to https instead of searching

When I type "thesaurus" (without the quotes) into the search bar and hit enter, it redirects to https://thesaurus and the tab says "Server Not Found". In order to actual… (read more)

When I type "thesaurus" (without the quotes) into the search bar and hit enter, it redirects to https://thesaurus and the tab says "Server Not Found". In order to actually search for thesaurus I have to go through the dropdown and select to google thesaurus.

This is an absolutely ridiculous issue that so far seems to only be triggered with one keyword. I have used multiple one word searches to attempt to replicate and none of them trigger the same action. I have cleared my history, disabled search bar autofill from about:config, disabled search suggestions, restarted my computer, restarted firefox, none of these corrects the issue.

Obviously, I can simply go to google and search for a thesaurus, but this seems like an issue for tech support to correct rather than something expected to be worked around.

Asked by xaroso8373 7 months ago

Last reply by petearmitage 5 months ago

  • Archived

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (read more)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 7 months ago

Last reply by Terry 5 months ago

security

i have a sd card running an linyx os. i feel if im willing to put the contents of the sd card at risk i should have the right to do so. there is no work around trying to … (read more)

i have a sd card running an linyx os. i feel if im willing to put the contents of the sd card at risk i should have the right to do so. there is no work around trying to load an unsecured website. i dont feel that is something you get to choose for me. and i should be able to be in control of what i do on my computer wheather i get a virus or not. i belive your job ends at letting me know im at risk. that is all, i dont need a response because im my own person and you have no right to dictate what i do or do not do. thank you

Asked by jaymez161391282 5 months ago

Last reply by cor-el 5 months ago

  • Archived

I read Kindle books from my Library on Kindle Cloud Reader through my Macbook Pro. The books open but "freeze" .

I read Kindle books from my Library on Kindle Cloud Reader through my Macbook Pro. It has been fine until today when the books open but "freeze" - i.e. the pages can't tu… (read more)

I read Kindle books from my Library on Kindle Cloud Reader through my Macbook Pro. It has been fine until today when the books open but "freeze" - i.e. the pages can't turn. If I go to Contents of the book it fails to load and a sign declares Error Try Later. This just keeps happening. The books are fine reading on my Samsung phone. I have restarted the Mac 4-5 times. Everything else works but not Kindle Cloud Reader on this Mac. I have restarted Firefox. I have not changed any settings. I don't understand this problem. Kindle Cloud Reader works on the phone but since this morning the books "freeze" and the pages don't turn. When I could not access the books before Amazon confessed to having a system breakdown (early December) - but the Kindle KDP Suppport have just said there is not problem currently. Could this be a browser problem - or with the settings?

Asked by imagefact2014 7 months ago

Last reply by Pwilly 5 months ago

  • Archived

Print only printing part of image.

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the uppe… (read more)

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

Asked by Craig Miller 7 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Vanguard website and Firefox

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Van… (read more)

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

Asked by peggywarner 7 months ago

Last reply by jrlind55 5 months ago

  • Archived

Inquiry regarding Browser Add-on for Google Analytics Opt-out

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially gi… (read more)

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially give Google access to my browsing data?

I'm privacy conscious but not very digitally literate. Thanks for your help!

Asked by EvMi 7 months ago

Last reply by TyDraniu 6 months ago

  • Archived

Firefox/Modzilla is blocking my access.

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking … (read more)

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking my access to these articles. How can I stop this?

Robert Blackledge [email removed from public]

Asked by bigpurple6 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

"prevent this page from creating additional dialogs" setting reset

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can… (read more)

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can i reset the setting to make popups again?

Asked by Dilum 6 months ago

Last reply by TyDraniu 6 months ago

  • Archived

Dark mode starts even though it's disabled in Themes

Since upgrading to 95.0, random pages are being displayed in dark mode. It's a page level problem: the home page of a site like mlb.com displays correctly, but interior p… (read more)

Since upgrading to 95.0, random pages are being displayed in dark mode.

It's a page level problem: the home page of a site like mlb.com displays correctly, but interior pages of that same site don't (example: https://www.mlb.com/news/mlb-all-batting-stance-team).

Oddly, some interior pages of sites are rendering in dark mode while others don't. To continue with the mlb.com example above, here's an interior page that does not come up in dark mode: https://www.mlb.com/news/featured/baseball-road-trip-locations-in-all-50-states-and-ontario

I have disabled the dark mode theme; that doesn't solve the problem.

In Colors, I have set Text to Black. Background is White.

That doesn't solve the problem.

Also in Colors, I've tried all three options listed in "Override the colors specified in the page". None of them fix it.

All of this is on Windows 10, 64 bit, OS build 19043.1348.

FWIW, this problem doesn't happen if I use FF on an IOS device.

It also doesn't happen with any other browsers I test, like Chrome, Edge, or Brave.

How can I eliminate dark mode?

Asked by mitch11 8 months ago

Last reply by saraw1 6 months ago

  • Archived

Firefox Exe using billions of cpus

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anythi… (read more)

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not.

Asked by barontopor 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (read more)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 7 months ago

Last reply by FredMcD 6 months ago

  • Archived

Saved Logins

I downloaded the new Firefox browser and now all of my saved logins and passwords are gone! I can't sign in or log into Facebook, HBO Max or anything else! This sucks! … (read more)

I downloaded the new Firefox browser and now all of my saved logins and passwords are gone! I can't sign in or log into Facebook, HBO Max or anything else! This sucks! Please help! Dave

Asked by davenpie5400 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (read more)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Asked by kris2022 6 months ago

Last reply by cor-el 6 months ago

  • Archived

firefox update reminders

I really hope you will help me. I have tried to find a way to turn off firefox's notifications of a new update to use on my desktop, but nothing works. It's just annoyi… (read more)

I really hope you will help me. I have tried to find a way to turn off firefox's notifications of a new update to use on my desktop, but nothing works. It's just annoying when companies take control of computer, and try to stuff something down my throat, when I've repeatedly indicated that I don't want it all. only thing worse is taking away/disabling what I DO want. So, how can I ensure that I won't see incessant pop-ups, unless & until I decide to upgrade/update? Thanks, ML

Asked by Rabun1Brooks 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

router login site flagged as not secure

Hello, I connected my router to my PC via ethernet cable and I want to change the SSID and password but the site router.juplink.com is flagged as insecure. I get this mes… (read more)

Hello,

I connected my router to my PC via ethernet cable and I want to change the SSID and password but the site router.juplink.com is flagged as insecure. I get this message:

"Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to router.juplink.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. Learn more… router.juplink.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT View Certificate"

Please advise.

Thank you, Mlichael Pilger

Asked by MikeLP 6 months ago

Last reply by James 6 months ago