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  • Solved

Password seems stuck between old and new value

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dia… (read more)

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

Asked by martinrobb 1 day ago

Answered by cor-el 13 hours ago

Can't stream from Zoom to Facebook

I can't stream a meeting to Facebook live anymore. I get until the "Connect with Facebook" step, but no further. With Mozilla the page simply refreshes after the step "Co… (read more)

I can't stream a meeting to Facebook live anymore. I get until the "Connect with Facebook" step, but no further. With Mozilla the page simply refreshes after the step "Connect to Facebook" and nothing happens.

Asked by amalija 10 minutes ago

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 1 week ago

Last reply by hoops1 46 minutes ago

Boot up issue

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the ne… (read more)

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.

Asked by fishn.jim2 1 hour ago

Last reply by fishn.jim2 1 hour ago

Flash Video Downloader add on

Hi, I have a desktop with windows 10 64 bit. I have been using an add on called 'Flash Video Downloader' I have it on my laptop and LOVE it. Same version of Windows an… (read more)

Hi, I have a desktop with windows 10 64 bit. I have been using an add on called 'Flash Video Downloader' I have it on my laptop and LOVE it. Same version of Windows and Firefox on both devices. I can not find Flash Video Downloader on my desktop Firefox. I cannot find where to download or get it. Can you help me with this issue? Thank You PBob

Asked by pbob 16 hours ago

Last reply by pbob 2 hours ago

download failed

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download … (read more)

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome

Asked by keithinoz1 1 day ago

Last reply by keithinoz1 2 hours ago

  • Solved

Open multiple tabs of a folder in pinned mode?

I simultaneously open two links of a bookmark folder by using the mouse scroller click. This is a most useful action, but once the pages are opened, they have to be re-se… (read more)

I simultaneously open two links of a bookmark folder by using the mouse scroller click. This is a most useful action, but once the pages are opened, they have to be re-selected to be pinned. Is it possible to open them in pinned mode?

Asked by ineuw 1 day ago

Answered by jonzn4SUSE 5 hours ago

Credit card autofill stopped working

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a win… (read more)

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a window pops up as it should (for auto-fill) with my credit card information. In that window, I can scroll over the different credit cards, click on the one I want to use, and it SHOULD auto-fill into the box where the numbers would normally be typed in. Now, the window still pops up and I can scroll over the credit cards and choose one, but when I click on any of the particular credit cards, the auto-fill doesn't work. The boxes in "settings" are checked to allow auto-fill. It worked for months, then just stopped. Thanks for your assistance!

Asked by dougumbarger 16 hours ago

Last reply by hotmail. 3 hours ago

Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15.… (read more)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

Asked by khindall 21 hours ago

Last reply by khindall 4 hours ago

Cam some fix > Walmart Grocery pickup checkout error

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic fo… (read more)

This issue has went unresolved for more than 3 months. Walmart Grocery pickup checkout error... I use the Walmart grocery Website on my laptop. Please see attached pic for error/crash received.

Asked by Don Mashak 1 week ago

Last reply by jonzn4SUSE 5 hours ago

How do I contact official Mozilla support?

I would like to contact Firefox support, but the best I found on the official site is this "ask the community" thing. Is there a support e-mail or a well hidden web form … (read more)

I would like to contact Firefox support, but the best I found on the official site is this "ask the community" thing. Is there a support e-mail or a well hidden web form that I missed?

Thanks, zoliking

Asked by zoliking 14 hours ago

Last reply by jscher2000 7 hours ago

When I use gmail in FFx some emails don't fully open and display their contents.

When I use gmail in FFx some emails don't fully open and display their contents but they do when I use MS Edge browser. Office Depot/Office Max sales emails in particular… (read more)

When I use gmail in FFx some emails don't fully open and display their contents but they do when I use MS Edge browser. Office Depot/Office Max sales emails in particular just open to show the Office Depot name, with no content below it. But when viewed in Edge everything works- the email displays everything that's on sale.

Asked by ZimmyZoBar 1 day ago

Last reply by FredMcD 7 hours ago

  • Locked

Help With Auto Populate

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet... Was there somet… (read more)

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet...

Was there something wrong with my submission?

Thank you

David Rodwell ... ...

edited private details from public and search/spam bots view on this community forum.

duplicate of https://support.mozilla.org/en-US/questions/1359819 -Andrew

Asked by david552 16 hours ago

Last reply by FredMcD 12 hours ago

Auto Populate Feature and Subject Line

Hello You Lovely People, I am so frustrated...for years, my Firefox Browser has worked flawlessly. I love all the feature and hate to switch to the dark side. The two pri… (read more)

Hello You Lovely People,

I am so frustrated...for years, my Firefox Browser has worked flawlessly. I love all the feature and hate to switch to the dark side.

The two primary frustrations are as follows:

1. I have placed my settings to "Auto Populate" my email address line and password fields. The password auto populates w/o problem but the email field will not. I have reloaded the Firefox and checked and double checked the settings and since one half works and the 2nd does not, I feel the error is not mine.

I'd would love any suggestions

2. When entering text on the "Subject Line" for an email, let's suppose I enter: "Good" , hit the space bar to add "Morning"...the cursor moves back to the beginning of the line and inserts "Morning" in front of "Good". Then I am forced to add spaces and redo the Subject I had intended.

This is clearly nothing to do with me...it's just broken.

I have this problem across all my devices, excluding the iPhone as it's not Firefox, it's an Apple App. The Chrome, and Safari browsers do not have either of these issues.

I am a dedicated Apple user so all my laptops and desktops are Apple.

I thank you all and look forward to any ideas!!

Happy Holidays

David Rodwell Winston Salem, NC

Asked by david552 4 days ago

Last reply by FredMcD 12 hours ago

Password stuff

I almost exclusively browse privately using Duckduckgo/Firefox. I have a few news subscriptions, and other sites which require login each time I open them, which is a bit… (read more)

I almost exclusively browse privately using Duckduckgo/Firefox. I have a few news subscriptions, and other sites which require login each time I open them, which is a bit of a nuisance. Some of them have a "remember me" checkbox, but it doesn't seem to work-I have to log in each time. Is there a way around this? By the way, the "Add Images" button on this page will not let me add a screenshot of the message I am getting.

thanks

Asked by jimmy31 13 hours ago

Last reply by FredMcD 12 hours ago

Visited Links color doesn't stick

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from b… (read more)

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from blue (Unvisted Links) to brown (Visited Links) and keep the brown color until I exited Easynews. Now it does not. In another case, looking at my list of favorite groups, the group name will turn brown as long as my mouse is over it but it will not stick if I select that item.

I am not using system colors and Override the colors specified by the page with your selections above is set to Only With High Contrast themes. I tried the other two choices but they really created a mess.

I have also tried deleting any easynews cookies to no effect.

Asked by rw330i 1 day ago

Last reply by FredMcD 12 hours ago