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  • Archived

How can i add these Elements to firefox.cfg

I did open the developer console and tried to to find "preference=example" Could not find the option. • Clear History - Site settings & Offline Website Data with fir… (read more)

I did open the developer console and tried to to find "preference=example" Could not find the option.

• Clear History - Site settings & Offline Website Data with firefox.cfg • Customize Firefox Toolbar with firefox.cfg (add Settings and Addons icon/shortcut) • On the Homepage if possible use a custom image instead of Firefox or otherwise remove it.

Asked by Firefox_Beginner 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Unique Identifier

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic. If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#produ… (read more)

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic.

If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#product-desktop-release there will be a unique identifier, but if download it here https://ftp.mozilla.org/pub/firefox/releases/ There won't be such an identifier.

So, which is the better option since i know little about mozilla.org not sure if it's secure. Also when i download from the first link, what will the unique identifier track exactly since i open my browser and paste the URL for download, i don't come to the downloadsite from any other site or search result, i directly go there, so what will happen with the identification in that case? I know i had a similar thread before, but question is still open.

Asked by Firefox_Beginner 1 year ago

Last reply by Paul 1 year ago

  • Archived

Video freezes but audio continues if tab loses focus

Hello, I have recently moved to a new OS, windows 10 pro x64. I have installed firefox 98.0.1 (64-bit) and am experiencing an issue I never had with old versions, it has … (read more)

Hello, I have recently moved to a new OS, windows 10 pro x64. I have installed firefox 98.0.1 (64-bit) and am experiencing an issue I never had with old versions, it has always been true of chrome but never firefox builds in my experience. If I have a tab open with a video, whether its a livestream or just a youtube video for example, if that tab loses focus within seconds the video will freeze but the audio will continue. Then when I return to that tab/window the video will be set to the lowest possible quality ( despite having a gigabit service) and it takes a while for the video to refresh and then a little while longer for the audio to sync back up. The video has always stopped playing if I use the windows "show desktop" shortcut on the bottom right of the screen, but in every previous version of firefox I have used, swapping tabs and/or windows never had this issue before.

It is a clean install, I do not have any extensions and am not connected to a vpn. I have tried

- turning hardware acceleration off
- disabling webgl
- changing the throttle option in about:config
- checked the network settings within firefox just to double check the proxy settings.

Few things I to note All of my drivers are up to date, there are no readily apparent reasons on my end for this. My system is pretty decent I think, ryzen 7 1700x, 32gb ram, 1 tb m.2, 1080ti Also turns out the video will start to load if I hover over the window in taskbar so that the preview pops up, however in that case I still need to open the window back up because it treats it like I have just opened that website and I have to click in the video to start playback

Other than digging through firefox old versions and testing them 1 at a time to find the one I use to have I am not sure what I should try next. Thank you

Asked by howamo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't upload image to support query.

09May2022 AusEST 5:25pm I have a query related to the printing of an online monetary transaction, and it's associated incorrect time of printing using Firefox.The details… (read more)

09May2022 AusEST 5:25pm I have a query related to the printing of an online monetary transaction, and it's associated incorrect time of printing using Firefox.The details in full will be accompanied with an image representing what I will be referring to. However, I am finding that the image will not be uploaded here at the Mozilla Firefox browser support page. The image is less than 500 KB. I have tried .png & .jpg. Could someone please assist me? Kind regards, Harauld.

Asked by Harauld 1 year ago

Last reply by Harauld 1 year ago

  • Solved
  • Archived

My up-to-date Firefox has broken something causing FF to crash. Need to use older version. Please stop update notices.

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll … (read more)

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll stick with older version (9) until I decide to get new computer. Firefox is my preference, but if I update, it's likely to break again. Please tell me how to stop all update notices. It is maddening. Or, if you can do it, please do. I don't want to use the others. It has crashed twice, just FF, in the last few days. A system restore saved me, but I updated and lost it. Can you help this not wealthy person? I thank you for your fine product, and your help.

Asked by ratguard 1 year ago

Answered by Chaython 1 year ago

  • Archived

Links to documents lead to web site connect error message

Hello, I am having problems downloading documents with Firefox. It happens very rarely, initially I only saw that problem on the Epson Microcontroller web site and now t… (read more)

Hello,

I am having problems downloading documents with Firefox. It happens very rarely, initially I only saw that problem on the Epson Microcontroller web site and now the same is happening on the Raspberry Pi web site. All other web sites work fine.

When I click on a link I get an error message that the web site cannot be found and to check the internet connection a.s.o. (see attachment). The link I clicked when I got this error message was:

https://datasheets.raspberrypi.com/rpi3/raspberry-pi-3-b-plus-reduced-schematics.pdf

It works fine on a Huawei tablet, so I suspect the problem lies with Firefox and / or my settings.

Any idea what is happening and how to solve that problem?

Kind Regards, Hugo

p.s.: the image upload here does not seem to work, the error message displayed says:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at datasheets.raspberrypi.com. If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web."

.

Asked by hugo_habicht 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

What's best for web development ESR or developer edition?

I am on ESR 78.15 Oesr (64 bit) should I stay on it or move to another version of Firefox if I am a web developer? From what I can gather they are the same? I am on debia… (read more)

I am on ESR 78.15 Oesr (64 bit) should I stay on it or move to another version of Firefox if I am a web developer? From what I can gather they are the same? I am on debian linux kde

Asked by pocket123vpn 1 year ago

Last reply by Paul 1 year ago

  • Archived

Shortcut icons on new page have changed when I updated Firefox

I recently upgraded to 91.7.1esr and the shortcut icons that open when I open a new page have changed. They are now about a quarter the size they used to be and are locat… (read more)

I recently upgraded to 91.7.1esr and the shortcut icons that open when I open a new page have changed. They are now about a quarter the size they used to be and are located inside small white squares. The squares themselves are the size the icons used to be. This is a nightmare! Can I change them back to the way they were?

Asked by slamtry1 10 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox ESR Crashing on Raspberry Pi

I am having a bit of a weird issue regarding Firefox 91.7.0 ESR on Raspberry Pi. Specifically on Twister OS. The browser seems to work perfectly fine as long as I am not… (read more)

I am having a bit of a weird issue regarding Firefox 91.7.0 ESR on Raspberry Pi. Specifically on Twister OS.

The browser seems to work perfectly fine as long as I am not logged in to my account. However, once I click to log in and type my password the browser crashes and continues to do so after each attempt to restart it.

Curious as to why I have been launching the browser from the terminal and each time I see the same error messages when the browser crashes.

"Exiting due to channel error."

Typically there are also GenerateDump messages as well.

The odd thing is I tried Firefox ESR (I believe the same version though I will double check that) on the normal Raspberry Pi OS and am not having the issue. It did crash 1-2 times when I first tried to sync but since then it has run and synced with absolutely no issues.

Asked by jax.dragoon 1 year ago

Last reply by jax.dragoon 1 year ago

  • Archived

Everytime I launch Firefox I get an pop up "This file may harm your computer" - Downloads error

Hi, I am on a Mac Pro running High Sierra. Everytime I launch Firefox I get a error message that "this file may harm your computer" which is a .dmg in my downloads tool… (read more)

Hi,

I am on a Mac Pro running High Sierra. Everytime I launch Firefox I get a error message that "this file may harm your computer" which is a .dmg in my downloads toolbar. I think I clicked on a bad link. I have cleared my cache and history and it still always pops up. I do not want this file nor do I want it to give me this warning everytime I launch Firefox.

Any advice is helpful.

Thanks

Asked by Taffypro 2 years ago

Last reply by chbokor 1 year ago

  • Archived

ESR version of firefox does not allow multi containers add-on

I went to the official add-on site and I did not see the Add-on named "multi containers" made by Firefox themselves, yet there were about 6 pages of add-on's similar nam… (read more)

I went to the official add-on site and I did not see the Add-on named "multi containers" made by Firefox themselves, yet there were about 6 pages of add-on's similar named 'container' but not the one I wanted which is called 'multi containers' add-on.

Asked by pocket123vpn 1 year ago

Last reply by AliceWyman 1 year ago

  • Solved
  • Archived

wrong version of Firefox reported via www.whatismybrowser.com

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually hav… (read more)

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

Asked by address201 1 year ago

Answered by cor-el 1 year ago

  • Archived

Volunteers

This is a comment, not a question. I really only want to applaud Firefox and all the volunteers that contribute their thoughts and efforts in writing solutions, explanati… (read more)

This is a comment, not a question. I really only want to applaud Firefox and all the volunteers that contribute their thoughts and efforts in writing solutions, explanations and more to the many areas that need to be addressed, especially newcomers to the world of computers and Firefox. I was not raised in a computer environment, in that I am old, born in 1953. Everything and anything I know is from being self taught by jumping online and giving it a go, stumbling around on the web until things made sense to me. Volunteers at Firefox have been invaluable as they have been my teachers almost from the start. In addition to just turning 69 years of age and a bit out of the range of "computer age" I had undiagnosed learning disabilities (ADD, dyslexia, etc) which made classic classroom learning very difficult. With Firefox (and others) volunteers, I am able to take my time, going over what I read several times until it sticks and I can move on to take in a little more knowledge each time I logged (and still log) on. So thank you to all the volunteers who share their expertise and thank you to Firefox for highlighting the names of the authors and teachers and posting them at the end of their articles. Firefox does not just talk the talk, they walk that walk, and stand as a fine example of how well community, helping out and giving of yourself makes for a better world. Without naming names, there are others who now prefer to remain more self-serving in their efforts, pumping up their version of "security" by becoming CENSORS TIMES TEN, limiting and blocking any and all comments that do not conform to that company's beliefs. Like I said, I prefer not to name names....but "YIPEE !" Thank God they are the exception and not the rule. Ain't that right, "YIPEE !" or whatever your real name is ! As they say...'DO YOU !" Firefox. Keep up the great work and again, thanks to all of the many contributors who volunteers their time, energy and expertise in spelling things out, helping to teach Old Knuckleheads like me, how to follow the maps you draw in verbiage, that is the standard for great teaching methods in the many, many areas of computing that I personally got a late start on. Be safe and Be healthy, everyone, in particular all you volunteers. All of your efforts are deeply appreciated. p.s. My apologies for the length of this, I just don't know when to SHUT UP ! LOL

Asked by BeBop4000 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox is asking password to show HTML source and shows old cached content.

Recently I have noticed that when I want to display HTML source of the page Firefox asks me to log to the site once again. WHY? I am already logged in. The page is alrea… (read more)

Recently I have noticed that when I want to display HTML source of the page Firefox asks me to log to the site once again. WHY? I am already logged in. The page is already loaded and displayed. So why it needs my password again?????

In some cases the page is actually loaded once again which can result in different content being displayed as "a page" and different as "a source" (if there is a dynamic insertion on the page changed on every get). But sometimes it shows old, cached source while the rendered page is already changed. I know that I can see actual content by using the Inspector but "show the source" function was more convenient. Now I can not believe that the "source" shown is a source of the actual "page" Such misfeatures make the function totally useless.

Firefox version 91.8.0esr for Debian.

Asked by jurkomp 1 year ago

Last reply by cor-el 1 year ago