Firefox Support Forum

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

I can't open anything in the browser. It always says "secure connection failed" and I cannot reach anything get anywhere within the use of the browser. No matter what I do try. I have looked at a number of workarounds posted online but nothing seems to work. I need some help. I use Windows 10

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the settings to always speak comments, nothing happens. The tab shows "playing", but no audio comes out, and nothing shows coming through on the mixer.

Chrome does speak as expected. A different computer, same version of Firefox also does speak as expected (in a different voice though). So that narrows it down to something in this particular copy of Firefox that is causing the problem. Plugins, settings and extensions on the two computers look the same. Also tried a different audio interface. If anyone has any ideas, please let me know!

Specs: Windows 10, Firefox 91.0 32 bit (both computers)

When navigating to the New Yorker, an error message appears that says "The page isn’t redirecting properly

An error occurred during a connection to www.newyorker.com. This problem can sometimes be caused by disabling or refusing to accept cookies.

It looks like firefox is set up to accept cookies. Where do we need to make the change?

I dont care what you are going to say to make it sound okay, it is NOT OKAY AT ALL. Mozilla Firefox supposed to be a Privacy Browser is not making business with Meta -> Facebook, lately i really question the mental health of Mozilla, first a unique identifier, now a partnership with zucking facebook, what's next? Let me tell you something, if you are a privacy company then get the zuck away from companies who don't give a damn zuck about privacy -> facebook, mozilla can NOT simply make a deal with facebook and claim "oh dont worry it's ok your privacy is secure, bullsh!t.

You know what, i have been using Firefox since i first accessed the internet with a webbrowser, now hear this -> one more negative thing from mozilla and that's it, bye mozilla you have lost your way.

While this is only me speaking here, MANY people have already quit firefox because of what mozilla has been doing recently. Continue what you are doing now, and soon your greatest product -> firefox will be dead. When privacy partners with tracking & spyware this is the definition of suicidal behaviour. I really worry about Mozillas Mental Health lately.

I will copy paste this post to a few other mozilla releated forums, let's see how long it stays on before censorship happens.

Here a few comments from reddit users on this topic:

The article says what it says, but we all have a long memory of Facebook/ Rebranded Facebook being a company that is horrible, and not to be trusted when they put out a press release. -Nailed it

I’ve been using Firefox since like 2002. I never stopped. I really hope I don’t have to soon. I will give them the benefit of the doubt. -Nailed it

Facebook is one company you should keep away as far as possible. -Nailed it

Then read the article, and see that this is a case of Mozilla working with Meta to maintain privacy. -This person must have mental issues, time to see a doctor asap!

Hello

It's been a while since I used firefox on my Mac. Now I just downloaded it because I need it for my studies.

Now I have a really big issue. Since I installed it over a week before, I had to set my bookmarks, privacy settings and other things and my passwords for several times now. Now I'm a little bit upset, I hope you can understand that, it's nothing personal, but I don't want to waste my time for that. I never had a browser with such a bad user data management. My data got deleted several times. Today it happened again and after I noticed it I closed firefox and after reopening I got a message (it was the first one) that I have to install an update. I confirmed the message and updated it. Everything was lost again. I'm a little bit angry now. I had to google it and wasted even more time on that topic. Now I found out that firefox is setting up different user profiles after each update. As I described, I only had one update message to confirm until now. The ff-help guide suggested, I should look it up in the profile settings and I did. Now there are 8!!! different user profiles. There is no date displayed when the user profiles where created, so it took even more time to look every single profile up, to explore if anyone of them contains my user data, but not a single one did. Now I have to waste even more time again, to write you this issue and possibly wait days for an answer. You can image how happy I am right now. I'm not. Now I got several questions and I please you to answer any single one:

1. Why is a new user profile going to get created when I install an update? 2. Why is ff the only browser who creates user profiles automaticly without my permission? 3. What advantage do I take as a user from that? 4. Are you going to fix it or is this the ultimate future solution for firefox now? Then I definetly have to search another solution and to use another browser. This is really annoying, can you understand that?

Thank you alot for you help and understanding.

Best Regards Marvin