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need to change my email but do not have access to old email

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old em… (read more)

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old email address which, I can not access. Please help

Asked by sacredspirit 5 months ago

Last reply by spipes1 2 months ago

firefox87 auto update to 88.0 , nothing displayed (blank).

debian Linux 64bit,firefox 87 is fine. It's a problem with 88.0. try: firefox https://bing.com I can see the title changed,but blank webpage. try: rm -fr ~/.mozilla run f… (read more)

debian Linux 64bit,firefox 87 is fine. It's a problem with 88.0. try: firefox https://bing.com I can see the title changed,but blank webpage.

try: rm -fr ~/.mozilla run firefox 88.0 , same thing happens.

Asked by orble.h 5 months ago

Last reply by jonzn4SUSE 2 months ago

Namea window

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named w… (read more)

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named window. Many thanks Frank

Asked by frank186 2 months ago

Last reply by jscher2000 2 months ago

Chat window does not open

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens a… (read more)

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Asked by 20tassar 5 months ago

Last reply by Qboy61 3 months ago

Preference settings automaticly change

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times wh… (read more)

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times when opening Firefox but then my setting automaticly change to (searchmarquis/searchBaron.com for my homepage and my search engine changes to Goggle .com. When I go back into Fiirefox perferences the only search engine available is Goggle.com. this is the 10th and last time of having to reset my perferences in Firefox. Why6 is this happening and how can I stop it???

Asked by champbel 5 months ago

Last reply by arthur907 3 months ago

farmville 2 will not load after the last firefox version update

after the last firefox update to version 88 my game on facebook, farmville 2 will not load. It appears to start loading then halfway through it freezes (refreshing does n… (read more)

after the last firefox update to version 88 my game on facebook, farmville 2 will not load. It appears to start loading then halfway through it freezes (refreshing does not help ) The site has always worked for me until this last update about a week ago. So I even tried going to use the prior version of firefox and this did not help either. What do I need to do to fix this problem?

Asked by cshewitt 3 months ago

Last reply by TerryN21 3 months ago

Cloudflare ESNI test valid for Firefox?

Cloudflare provides a web site https://www.cloudflare.com/ssl/encrypted-sni/# which can test Encrytped SNI. My browser is configured in about:config for ECH as follows ne… (read more)

Cloudflare provides a web site https://www.cloudflare.com/ssl/encrypted-sni/# which can test Encrytped SNI. My browser is configured in about:config for ECH as follows

network.dns.use_https_rr_as_altsvc true network.dns.echconfig.enabled

When I run cloud flares test I get a failure for ESNI, should this occur?

Asked by Mace2 3 months ago

Last reply by cor-el 3 months ago

Context menu for images

With the last update to Firefox 87, in the context menu (right clicking), the "View image info" disappeared - in dutch "Afbeeldingsinfo bekijken". How can I get it back? … (read more)

With the last update to Firefox 87, in the context menu (right clicking), the "View image info" disappeared - in dutch "Afbeeldingsinfo bekijken". How can I get it back?

Asked by eddy_verfaillie 5 months ago

Last reply by cor-el 3 months ago

How to report major spelling error on Mozilla announcement page for the new Firefox !!

All I want to do is report a major spelling error on your announcement page for the new Firefox... so you don't look silly on something that you evidently have worked har… (read more)

All I want to do is report a major spelling error on your announcement page for the new Firefox... so you don't look silly on something that you evidently have worked hard on.

Asked by kittedear 3 months ago

Last reply by jscher2000 3 months ago

Checking firefox configuration

I am using FF 88.01 on Mac OSx and I have found behavior changes in Firefox that where corrected by closing and reopening FF. An example is a youtube video, https://www.y… (read more)

I am using FF 88.01 on Mac OSx and I have found behavior changes in Firefox that where corrected by closing and reopening FF. An example is a youtube video, https://www.youtube.com/watch?v=Wb0FCQug48c which produced an error something like unable to play video no mater how many times I try yet other youtube videos would play. After closing FF then reopening it played.

Can the running configuration of FF be captured for evaluation ?

Asked by Mace2 3 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 months ago

Keep getting denied access to several sites - as noted below

Access Denied You don't have permission to access "http://www.kbb.com/?" on this server. Reference #18.c6483f17.1621456126.48ccb372 Would appreciate any help you can off… (read more)

Access Denied You don't have permission to access "http://www.kbb.com/?" on this server. Reference #18.c6483f17.1621456126.48ccb372

Would appreciate any help you can offer - pretty frustrating

V/r MAK

Asked by mkaufhold 4 months ago

Last reply by cor-el 4 months ago

Want to save a .JPG image as... A .JPG!!!!

Scroll through a web page. Hey - there's an image I want to save! I right click on it and select "View Image" to make sure the host site isn't doing anything stupid. N… (read more)

Scroll through a web page. Hey - there's an image I want to save! I right click on it and select "View Image" to make sure the host site isn't doing anything stupid. Nope - all good! Image shows up it it's own browser window, and address bar shows the path to the file on the host's server - AND IT ENDS IN ".JPG"

Right click - "Save Image As..."

Why THE HELL does the file dialog come up ONLY offering me the option to save as ".WEBP"???

It's shown in the browser as a JPG. I want to SAVE IT IN THE SAME FORMAT!  :(

Thanks...

Asked by ChipMoody 5 months ago

Last reply by wocruc 4 months ago

Always crashes when accessing online banking

My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my onlin… (read more)

My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my online banking (Co-operative and Smile) it crashes repeatedly after a few seconds, making these sites unusable. Anyone got any ideas why this specific site is a problem and how to overcome it?

My cookie cache is erased every time firefox closes and I only have Ecosia as an Add on. My security setting was strict but I changed it to standard. This had no effect. I'm not very familiar with Linux so a simple explanation would be appreciated!

Thanks in advance

P.S; The crash reports fail to submit. I don't know if this is related.

Asked by leicestergreensteve 5 months ago

Last reply by jonzn4SUSE 4 months ago

Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 5 months ago

Last reply by Ronnieb1129 4 months ago

Bookmarks sync

Hi, I am unable to sync up the bookmarks from my previous mac to new one. I've synced the bookmarks on firefox account and am able to view them on my mobile when logged i… (read more)

Hi, I am unable to sync up the bookmarks from my previous mac to new one. I've synced the bookmarks on firefox account and am able to view them on my mobile when logged in.

I am however finding it impossible to sync on macbook even after signing in.

Asked by Sai Krishna 4 months ago

Last reply by cor-el 4 months ago