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  • Archived

How do I undo the changes to my computer from using "refresh Firefox?"

By using refresh Firefox to "fix" problems with slowness, I have lost all of my bookmarks and God knows what else. And I can't access the files that were created, all I g… (read more)

By using refresh Firefox to "fix" problems with slowness, I have lost all of my bookmarks and God knows what else. And I can't access the files that were created, all I get is gibberish. Why didn't Firefox inform me that using refresh would fubar ("fouled" up beyond all recognition) my computer? I desperately need to undo the damage caused by using this (dis)service. And how do I contact Firefox to tell them how badly they have screwed me over?

Asked by MozSupIsCrap 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

firefox out of disk space

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions,… (read more)

I keep getting the message 'Firefox is running out disk space'. Now it seems it is out and I can't download anything. I went through the Firefox manage data suggestions, emptied the cache. It didn't help. I on Windows 7 ASUS desktop.

What do I need to do?

Asked by parkercreekfarm 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

.story files converted to .zip upon download

Upon trying to download a .story file (Articulate Storyline 360) from a server, the .story file is automatically converted by Firefox to .zip. In essence a .story file i… (read more)

Upon trying to download a .story file (Articulate Storyline 360) from a server, the .story file is automatically converted by Firefox to .zip.

In essence a .story file is a .zip file but I don't want this conversion to happen as it is annoying, confusing and adds additional work to my flow.

Does anyone know of a way to turn this conversion off? I assume it is a security feature. This does not happen in Chrome/Safari or FF for Windows

Here is a sample file: https://youtrack.articulate.com/api/files/55-36851?sign=MTYwODQ4NzUwMDAwMHwyMC0yODV8NTUtMzY4NTF8TnVnZjFLRFdMWmFDazRQaGxQa1RtNUJpekhI%0D%0ARU1KWWxWM1Z1OXRPVzMtbw0K%0D%0A&updated=1573143765061

Thanks

Asked by Joshua Crigger 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

How do I see what my previous version of Firefox was if I need to downgrade?

I recently updated to Firefox version 84.0. I also updated my video drivers a short while afterwards. This appears to have caused issues with video streaming on the brows… (read more)

I recently updated to Firefox version 84.0. I also updated my video drivers a short while afterwards. This appears to have caused issues with video streaming on the browser. I need to see if this is an issue inherent to version 84, or if this is a result of a driver glitch, as I had encountered a previous streaming issue which I later resolved. I want to check my previous version of Firefox to see if the issue persists on that browser. If it does, then I know the issue is the drivers, and if not, then I would know the issue is version 84.0 of Firefox. However, I am unsure how to see exactly which version of the browser I updated from, which makes it difficult to know which downgraded version to test this on. Can anyone help?

Asked by Marc7 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

my Ad Blocker

I have updated my Firefox, now How do I get my Ad Blocker back? And let me say for your information I am over 75 so I am a little rusty with how fast software is moving … (read more)

I have updated my Firefox, now How do I get my Ad Blocker back? And let me say for your information I am over 75 so I am a little rusty with how fast software is moving

Asked by lavalleys 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google calendar

since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By othe… (read more)

since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By other browsers Google Calendar works normally. Is there a problem known? Thanks a lot. Giorgio Fossati Italy

Asked by giorgioeffe56 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 year ago

Last reply by Ivan (Home) 10 months ago

  • Archived

Secure Connection Failed Error Message

Everytime I put anything in the Google search box in the middle of the screen I get "Secure Connection Failed Error Message." It doesn't matter what site i search for. I… (read more)

Everytime I put anything in the Google search box in the middle of the screen I get "Secure Connection Failed Error Message." It doesn't matter what site i search for. I even tried to search "CNN" and it still gave me "Secure connection Error". But if I put "CNN" in the web browser then I get connected with no problem.

Asked by ahmad.khatri 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Fire fox default PDF viewer checkbox issue

My attached PDF has multiple check boxes with same name and different value. It works correctly when opened using Adobe reader or chrome etc.. and only shows 1 checkbox B… (read more)

My attached PDF has multiple check boxes with same name and different value.

It works correctly when opened using Adobe reader or chrome etc.. and only shows 1 checkbox B checked correctly.

If I open the same PDF using open with > Firefox then it incorrectly shows all checkboxs checked instead of only B.

It showed correctly in 64.0 (64 bit) firefox browser version's built in PDF viewer and it seems have issue in latest 84.0.2 (64 bit) firefox browser version's built in PDF viewer.

Is it a known issue ? Are we planning to fix it ?

Images attached. Use below link for PDF https://drive.google.com/file/d/11aUoamPu88zxtgHue0W5VxJz2n0SYsFl/view?usp=sharing

Asked by rocks.rachit1 1 year ago

Last reply by cdenizet 1 year ago

  • Archived

Redirect Notice when using Google Images

Hi, apologies if this has been asked before. In the last few days I have started getting a 'Redirect Notice' - (see attached image) when I click a link in images. I am u… (read more)

Hi, apologies if this has been asked before.

In the last few days I have started getting a 'Redirect Notice' - (see attached image) when I click a link in images. I am using Firefox 84.0.1 on Windows 10. I using Google as my main search engine. Now, if I click a link I get a Redirect Notice on some (but not all) of the links below the image. The link actually goes to the correct page and not some dodgy web site. However, I read somewhere that this is a virus (?) so just to be on the safe side I ran a full scan using Windows Defender and Malwarebytes Premium and nothing showed up. I have also cleared the cache and history and restarted Firefox but none of the above has made any difference. I cannot find any settings that allow me to stop this and I would welcome any help.

Kind Regards

George

Asked by GeorgeCB 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

"The connection has timed out" error message fix

Hello Community, I would like to start by sharing this screenshot with you as it help gain a better picture with the below info : https://snipboard.io/9z1FVU.jpg I tried … (read more)

Hello Community,

I would like to start by sharing this screenshot with you as it help gain a better picture with the below info : https://snipboard.io/9z1FVU.jpg

I tried to access this URL (on my computer using Mozilla browser): torproject.org but after quite some time to load I got the error message in the screenshot.

I tried to access the same URL on my phone through the Mozilla app and it worked.

I have experienced the "The connection has timed out" with other websites as well.

Two questions.

1) Since I want to download Tor on my computer, how can I get it to even open up this webpage?

2) How can I prevent future "The connection has timed out" error messages?

I am looking forward to your assistance.

Thank you

Asked by Eholic 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Disable or Uninstall HTTPS-Only Mode

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or… (read more)

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or uninstall HTTPS-Only Mode, but I can't figure out how to do it. In the article that sucked me in, HTTPS-Only Mode in Firefox, I chose Enable/Disable HTTPS-Only Mode, but it doesn't tell you how to disable. First, it says click on the Menu button, but there is no menu button on that page, so you can't carry out subsequent steps. Second, I marked the button Don't Enable the HTTPS-Only Mode and re-started, but that did nothing to disable the mode. Third, that left me with Turn off HTTPS-Only Mode for certain sites, which is far too tedious. I tried clicking on OFF but only Temporarily OFF appears to be enabled. I can't believe I can't get out of this. Before the browser automatically chose HTTP or HTTPS, which was fine and I shouldn't have accepted the HTTPS-Only Mode.

Someone already asked to de-install HTTPS Everywhere, which sounds like the same thing. It was marked solved, but in fact the two answers were merely descriptive and thus useless. Please help.

Asked by ebachrach@hotmail.com 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My location

My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramen… (read more)

My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramento, Ca. !!! I'm planning some travel this summer(hopefully), so this can be a problem. I have tried clearing the cache and a few other suggestions, to no avail. Anyone have an idea what to do about this? Thanks, Mike P.

Asked by Grunt 1 year ago

Last reply by jscher2000 1 year ago