Showing questions tagged: Show all questions
  • Solved

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 4 months ago

Answered by K00lman 4 months ago

Something is wrong

Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to … (read more)

Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to stop being delegated? Thanks!

Asked by Razvy 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

Firefox Refresh Wiped my saved passwords! Help!

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eli… (read more)

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eliminate my logins and passwords. Can someone help me find them? Otherwise I'm in some trouble.

Asked by bromax.cfr 3 months ago

Answered by jscher2000 3 months ago

  • Solved

A Page is Slowing Down Your Browser

I am receiving too often the message "A Page is Slowing Down Your Browser, What Would You Like To Do?" It becomes annoying. I tried the same site with Edge and it resp… (read more)

I am receiving too often the message "A Page is Slowing Down Your Browser, What Would You Like To Do?" It becomes annoying. I tried the same site with Edge and it responded faster. What can I do other than switch browsers?

Asked by JossefPerl 3 months ago

Answered by FredMcD 3 months ago

Why firefox new updates remove functional settings after version 50s or 60s? Like deleting links from adress bar?

I didn't updatefirefox after 48 in my father's (old) pc beause it was annoying to not have previous some functional settings. I lost count and even forgot which were them… (read more)

I didn't updatefirefox after 48 in my father's (old) pc beause it was annoying to not have previous some functional settings. I lost count and even forgot which were them. One example is about tab functions.

(Software world has evolved in a bad way. I noticed this after 2010. Change rates or choices aren't very smart. why? This is a general something. And a widespread problem. not only in firefox or restricted to borwsers whatsoever.)

Asked by iciper1984 2 weeks ago

Last reply by jscher2000 2 weeks ago

  • Solved

Links from Google automatically opening in new tabs

Ever since I downloaded Firefox, I have been having an issue where when i click on a link from a search engine, it automatically opens the link in a new tab. I've looked … (read more)

Ever since I downloaded Firefox, I have been having an issue where when i click on a link from a search engine, it automatically opens the link in a new tab. I've looked around in the settings menu, but I couldn't find any way to alter it. The closest option would be to open link in new window, but I just want to open the link in the tab that I am currently in. I have tried going into about:config although I couldn't find any setting that successfully fixed the issue. Any help you can provide is greatly appreciated!

Thanks! - T

Asked by Tt 3 months ago

Answered by Scribe 3 months ago

Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 2 months ago

Last reply by cor-el 2 weeks ago

  • Solved

Two websites one hour out with time

This problem occurred Oct 24, 2020 Australian Eastern Daylight Savings Time (3 weeks after daylight savings time came into effect here). The operating system time is cor… (read more)

This problem occurred Oct 24, 2020 Australian Eastern Daylight Savings Time (3 weeks after daylight savings time came into effect here). The operating system time is correct. I have cleared the cache several times, rebooted and shut down overnight.

A forum site is displaying the correct times. A site displaying weather information uses the correct time; I loaded it just after 3am and the first time it displayed was 6am as expected.

1. A TV guide normally highlights in red programs currently showing; at present it shows programs showing one hour previously. In Google-Chrome no programs are highlighted. I have removed the cookies and that has made no difference. 2. Facebook.com times are one hour late, both the time of posts in the newsfeed and times of notifications.

Asked by tjn21 4 months ago

Answered by tjn21 2 weeks ago

  • Solved

Ebay and Amazon earches resurrect after relaunch

Hello dear Mozilla community! I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following: Removing all but one One-Click Search… (read more)

Hello dear Mozilla community!

I've faced an issue with search engines configuration for Firefox on macOS. I'm doing the following:

  1. Removing all but one One-Click Search Engines, leaving only one engine in the list (currently my preference is DuckDuckGo): https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-41-395a2a.png or https://imgur.com/DKqvzZ9
  2. When I type search request in the address bar I'm seeing nice and clean search suggestions from Search Provider of my choice: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-13-a8d46c.png or https://imgur.com/a/slivHlF
  3. Close Firefox
  4. (not sure what other conditions needed)
  5. Open Firefox
  6. When typing search request in the address bar I see that Amazon and Ebay options are back and a suggestion line "This time, search with ..." as added by firefox: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-02-4a25db.png or https://imgur.com/vjq0NCf
  7. In the preference I see that those two searches (Ebay and Amazon) were automatically re-added to One-Click Search Engines: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-17-04-32-23-91dd1d.png or https://imgur.com/ibnlzLS

That issue is happening to me across different versions of firefox and isn't new. I've been seeing it for a few month hoping that to resolve in a newer versions. But as of right now I'm on 82.0.3 (64-bit) and the issue is still there.

It's a bit annoying as I have to my preferences literally every time I need to restart Firefox (which is especially annoying to do right after restarting FF to switch to a newer version).

Any suggestions and help is welcome!

Best regards, Serhii.

Asked by Serhii 3 months ago

Answered by Serhii 3 weeks ago

  • Solved

malicious browser extension activity 4

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the webs… (read more)

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the website is (I can't reach it) but the alert is showing very often and Norton requires a shutdown each time it detects and repairs the issue. Any suggestions please? Screenshot attached.

Asked by Dave 4 months ago

Answered by Scribe 4 months ago

  • Solved

Delete Browser History

No matter what I tried, I can not delete my browser history, nor can I delete single websites from my history. The history list works fine, all visited sites are visible … (read more)

No matter what I tried, I can not delete my browser history, nor can I delete single websites from my history. The history list works fine, all visited sites are visible and browser history is updated, but I can not delete any of the entries or the whole list. I have uninstalled and reinstalled Firefox, but the problem is still the same. I have read and write permissions on the .mozille folder, so this can not be the problem.

Asked by Ted_Martin 3 months ago

Answered by cor-el 3 months ago

firefox 82.0.2 I cannot export bookmarks

Hi all I am running firefox 82.0.2 and I cannot export my bookmarks to html When I take the jon file and check it on another browser many bookmarks are missing like a lot… (read more)

Hi all

I am running firefox 82.0.2 and I cannot export my bookmarks to html

When I take the jon file and check it on another browser many bookmarks are missing like a lot

Is there a tool I can use that will export my bookmark -- so the job gets done and I will remove my current version of firefox

Thank you all

Asked by Jesus 1 month ago

Last reply by FredMcD 3 weeks ago

Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (read more)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh 2 months ago

Last reply by jscher2000 4 weeks ago

  • Solved

Saved JPGs not readable by other apps [FF82]

When I visit sites and try to save JPGs to my system, often times the saved image is not readable on my system by any other apps except Firefox. I tried renaming them to … (read more)

When I visit sites and try to save JPGs to my system, often times the saved image is not readable on my system by any other apps except Firefox. I tried renaming them to png to see if that would change things, but no. The latest batch of images I saved that exhibit this behavior is from aliexpress.com Some sites (unrelated?) only offer webp images to be saved so I usually have to use a different browser to force the images to jpg instead. The images on aliexpress are still identifying as jpg so I don't think the webp issue as rearing here.

Asked by dlafontaine2 1 month ago

Answered by jscher2000 4 weeks ago

  • Solved

Full screen mode not working

For past few days browser fails to go into full screen mode properly. Tabs and url input section remain in sight. Screen mode is toggled with F11 or via menu bar, zoom. P… (read more)

For past few days browser fails to go into full screen mode properly. Tabs and url input section remain in sight. Screen mode is toggled with F11 or via menu bar, zoom. Previously it was working?

Asked by ab2qik 3 months ago

Answered by cor-el 3 months ago

All Pinned And Open Tabs Lost ☹

I got an error on one of my open or pinned tabs (do not recall which it was). I do not recall what the error was and did not screenshot it because I was sure that closin… (read more)

I got an error on one of my open or pinned tabs (do not recall which it was). I do not recall what the error was and did not screenshot it because I was sure that closing Firefox and restarting it would fix the issue. I did just that, closed Firefox and reopened it to find that ALL of my pinned and open tabs were GONE. This also happens if another instance of Firefox is opened and I close my main one first by accident and then close the other Firefox instance - ALL TABS LOST.

This is what I have done: • I started to restore the pinned tabs as I could remember what they were but I was not able to remember the open tabs that were not pinned • I searched for lost tabs on the web and on the Mozilla support site but was not able to find any useful help - most of it seems outdated or no long compatible with my version of Firefox. • I looked for the sessionrestore files on my local PC but could not find them - this must have changed in some version of Firefox between version 42 and version 82 that I have. • I looked in the AddOn store to find something that would help restore and prevent this issue - but found nothing. A very old post, from 2012, indicated one that did this but it is no longer available. • All of the Options in Firefox to restore previous session, reopen previous tabs and all that were blank.

This is VERY frustrating in that it results in lots of down time to recreate what was open and is equivalent to working on a document for days or weeks only to find out that the Microsoft file got corrupt or did not save properly.

I am using Firefox version 82.0.2 (64-bit).

Two questions: 1/ Is there any way I can get the pinned and open tabs back from the previous session? 2/ What can I do to avoid this issue EVER happening again.

Thanks!!!!

Asked by BBBB1290 4 months ago

Last reply by cor-el 1 month ago

Another Small windoow moving on with high border

I am very very tired from this black border.. I have also tried by uninstall & install firfox setup again & again many times but this problem cant be fixed. Kind… (read more)

I am very very tired from this black border.. I have also tried by uninstall & install firfox setup again & again many times but this problem cant be fixed. Kindly help me as soon as possible..

Kindly assist me step by step ..How can i fix this problem.

Asked by Kamal Oberoi 2 months ago

Last reply by FredMcD 1 month ago

  • Solved

Profile Manager doesn't appear when a profile is already open

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch. But lately, if I launch Firefox while a profile is already open, it just opens a new … (read more)

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

Asked by MartyJames 3 months ago

Answered by jscher2000 1 month ago

Firefox Dropdown

Hi all, I am running into an odd issue and I am stumped on what to try next. As you can see in the attached images, I am running into a problem with select dropdowns. The… (read more)

Hi all,

I am running into an odd issue and I am stumped on what to try next. As you can see in the attached images, I am running into a problem with select dropdowns. The first dropdown is from https://www.raspberrypi.org/products/raspberry-pi-400/ (Buy Now and click country) and the second is from this Mozilla support page. Long story short is dropdowns are messed up in my default profile. I have done the following to attempt to troubleshoot the issue -

1) Restart Firefox in Safe-Mode without addons 2) Refresh Firefox 3) Delete the Firefox user directory 4) Create a brand new profile and launch into the new profile (This works but for some reason but it can't be my default profile) Default profile fails to work but others don't. If I set my newly created profile as the default, then the new default profile doesn't work. Odd.

Anyway, if anyone has any insight on fixing this issue then it would be great. The dropdowns have been broken for a few months but I have just dealt with them. Thank you for any help over the topic.

Asked by Aaron 4 months ago

Last reply by Aaron 1 month ago

  • Solved

Another reason Weather Channel radar maps may not load

I also had a problem on my Mac with Weather Channel and Weather Underground's Wundermap not loading on Firefox. I launched Firefox in Safe Mode and the maps loaded with n… (read more)

I also had a problem on my Mac with Weather Channel and Weather Underground's Wundermap not loading on Firefox.

I launched Firefox in Safe Mode and the maps loaded with no problem. It turns out that the culprit preventing loading in my Firefox browser was the DuckDuckGo Privacy Essentials extension. Since disabling it, the maps are back for the first time in at least a year. I had searched for the answer to my issues for that entire period with no luck. Now I don't have to open another browser for a decent weather map.

I hope this will help some of my fellow Firefoxers.

Asked by foxdawg 4 months ago

Answered by FredMcD 4 months ago