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  • Archived

Offer to save passwords

Hi, I'v grown very fond of FireFox for a very long time however, I DO NOT like the idea of your asking me to save my passwords even though I thought that my selecting the… (read more)

Hi, I'v grown very fond of FireFox for a very long time however, I DO NOT like the idea of your asking me to save my passwords even though I thought that my selecting the 'remember this response' for the future does not work and in which I indicated NO. Can you not be like the other guy? I choose your browser mainly because you don't treat User like we're stoopid, but now you're looking like Google and Microsoft. Uggggghhhhh. Is there something I can do to not receive this prompt. The answer will always be NO!

Asked by WOMANTIC 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Speedtest.net upload fails and wireless network disconnects ONLY with Firefox

Firefox 80.0 (64-bit), Windows 10 Pro 64-bit Insider build Version 20H2 (OS Build 19042.487) This just started in the last 30 days or so. When run a speedtest in FF, th… (read more)

Firefox 80.0 (64-bit), Windows 10 Pro 64-bit Insider build Version 20H2 (OS Build 19042.487) This just started in the last 30 days or so. When run a speedtest in FF, the download speed is significantly lower that in a different browser, and more importantly, the upload test fails, and my wireless network disconnects. I have checked my network logs and I see no blocking taking place. I disabled DoH in FF settings and experienced the same results. Please observe screenshots, below. Note, I first noticed this in Version 79, but it's possible that it began earlier. I don't run speed tests frequently. Site = https://www.speedtest.net/ Connections = Multi Photos 1 & 2 are from within Firefox. Photo # 3 shows the identical test run on the same PC from Vivaldi Browser. I have tested after disabling extensions, and even from a private window, all with the same resuls. Please advise. Thank you! Pete M.

Asked by Pete 2 years ago

Last reply by Pete 2 years ago

  • Archived

How can I stop pdf files associations continually changing to Firefox?

Since the latest versions of Firefox--say, the last month or so--Firefox continues to override and change my preferred file association for pdf files. I have gone in thr… (read more)

Since the latest versions of Firefox--say, the last month or so--Firefox continues to override and change my preferred file association for pdf files. I have gone in through the Windows 10 Start/Settings/Apps to change the file association for pdf files to my Adobe Acrobat Pro, but within a few hours Firefox automatically changes it back, system-wide, to Firefox. This is quite frustrating, to say the least. I have tried the Options within Firefox, and choose (as I do for most files) to "Ask Me First" upon opening, but don't find any further file association info there. Nevertheless, even when viewing my files within Windows Explorer (File Explorer), I cannot keep my chosen files association of Adobe Acrobat Pro, as it continually reverts to Firefox.

How can I disable this behavior of Firefox 80.0.1 that is overriding my preference? Or is it a bug that can be fixed?

Thank you for your assistance.... Enten

Asked by enten 2 years ago

Last reply by enten 1 year ago

  • Solved
  • Archived

Why Moderated?

Hi, I just posted an answer to a question and got a response saying my answer has to be moderated. What caused that? The question I was trying to answer is at this link:… (read more)

Hi,

I just posted an answer to a question and got a response saying my answer has to be moderated. What caused that?

The question I was trying to answer is at this link: https://support.mozilla.org/en-US/questions/1304072#answer-1348998

Any information you can provide will be much appreciated.

Thank you.

Asked by Carla Rogers 2 years ago

Answered by Andrew 2 years ago

  • Solved
  • Archived

How post a question on Thunderbird Community

I have signed into my Mozilla help account but the only place I can see a link to "post a new question" is on the Firefox browser section where I am now. How do i post a… (read more)

I have signed into my Mozilla help account but the only place I can see a link to "post a new question" is on the Firefox browser section where I am now. How do i post a question to the Thunderbird community..only see other posts there -not a post a new question option. Feel pretty stupid at not being able to find this.

Asked by oldbob2 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

missing options on Firefox [help] expand/pull-down menu

before, on the pull-down menu on Help, there was the option to "Restart with Add-on Disabled", which now I cannot find... can someone guide me to its location, if, it is … (read more)

before, on the pull-down menu on Help, there was the option to "Restart with Add-on Disabled", which now I cannot find... can someone guide me to its location, if, it is still possible to do... thanks in advance.

Asked by Hyperstriker 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox Account Sync not working, and wiping settings whenever I shut down

Hey y'all, First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy. I switched to Firefox a few mon… (read more)

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

Asked by arlinn315 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Finding and removing duplicate bookmarks

I imported a list of bookmarks from another computer. Now my bookmarks sidebar contains many duplicates. Is there an efficient way to identify and remove them? Jim B. … (read more)

I imported a list of bookmarks from another computer. Now my bookmarks sidebar contains many duplicates. Is there an efficient way to identify and remove them?

Jim B.

Asked by jimbir 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Chinese Characters of Microsoft YaHei displays strange on Manjaro-Firefox, and it will make Edge and Firefox on Windows display strange too.

https://forum.manjaro.org/t/firefox/17542 Chinese Characters displays strange (some characters are extremely large) on Manjaro, and it will make Edge and Firefox on Windo… (read more)

https://forum.manjaro.org/t/firefox/17542

Chinese Characters displays strange (some characters are extremely large) on Manjaro, and it will make Edge and Firefox on Windows display strange too.

Asked by 1900011604 2 years ago

Answered by 1900011604 1 year ago

  • Archived

Yahoo intruded and set itself as default search, even though Google was and is still listed as default.

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click b… (read more)

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

Asked by hejsan13 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to set a local file as the new tab

I want to use a local html file as my new tab page. Currently there is no easy way to do this as far as I can tell. Firefox at some point has removed the in-built option … (read more)

I want to use a local html file as my new tab page. Currently there is no easy way to do this as far as I can tell.

Firefox at some point has removed the in-built option to set the new tab as a local file. Setting the home page as a local file is possible. But setting the new tab as either home (note, not 'Firefox Home') or explicitly the local file is not an option (see attached image).

Previous forum posts point toward New Tab Override extension. However, in recent releases, add-ons cannot offer a work around as Firefox no longer allows add-ons to access local files. In the image attached, New Tab Override extension shows that it cannot use a local file as the new tab. It can however take a file and store it somewhere it has control over. This means every time I edit the local file, I need to manually re-upload this to the extension in each instance of Firefox. It is no longer a good option.

I am sure I used this feature not too long ago and it feels like a very simple thing. I am sure I must have missed some setting or option. Any help achieving this would be greatly appreciated.

Asked by James 2 years ago

Last reply by James 2 years ago

  • Archived

Search with ctrl-k no longer works when keyword.enabled = false

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into searc… (read more)

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

Asked by Ed 2 years ago

Last reply by Mike Kaply 1 year ago

  • Archived

I am having multiple issues with Firefox.

Issue #1 I have the automatic updates turned off, but Firefox occasionally updates anyway. How can I prevent this from happening? Issue#2 This is somewhat related to issu… (read more)

Issue #1 I have the automatic updates turned off, but Firefox occasionally updates anyway. How can I prevent this from happening?

Issue#2 This is somewhat related to issue #1. I turned off the automatic updates specifically because I did not want Quantum, but Firefox updated automatically, despite the automatic updates being turned off.. I have an older system, and it cannot handle running five processes for Firefox at one time. As a result, my system becomes increasingly slower as time goes by. As running multiple serves absolutely no discernible purpose, is there any way to prevent Firefox from running multiple processes?

Issue #3 Firefox recently updated automatically (again) without my permission, and since the most recent update, the pop up blocker is not working properly, specifically with Yahoo. It is blocking images, and windows that I bring up, but is not blocking what it is supposed to block, and will not let me add an exception for Yahoo. How can I fix this?

I am a Computer Science major, and have been using Firefox since it came out, but I am going to make a change if I can't fix these issues. Firefox is becoming more of a hassle than it is worth.

Asked by jesterr 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Browsher

I have a macbook air and everytime i have to update or restart my computer, for some reason i don't understand why firefox signs me out of everything and says i have to … (read more)

I have a macbook air and everytime i have to update or restart my computer, for some reason i don't understand why firefox signs me out of everything and says i have to set up the browse all over each time? Why would i need to do this constantly! It's very annoying . I didnt delete any cookies or whatever. What's going on? please help i can't find answers!!

Asked by sandrineak 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Account Authorization Code is needed EVERY time

Hello, I would like to know how I can avoid having to enter an account authorization code everytime I sign into my laptop. Everytime my laptop hibernates or shuts down I … (read more)

Hello, I would like to know how I can avoid having to enter an account authorization code everytime I sign into my laptop. Everytime my laptop hibernates or shuts down I come to find that though I login first try (with password), EVERY SINGLE TIME I for some reason have to go retrieve a code from my email to complete sign in. This is a huge pet peeve and I want to know what to do.

Asked by carlsmith45 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How can I get rid finally from update message ?

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compat… (read more)

I asked such a question the day before yesterday, but none answered me I still use window 7 32 bit and I never want to update The new version ( V 98.01 ) is not compatible with Window 7 A black screen is shown just I open the Firefox browser I thought it is virus, but it is not so. Now I am sure of the problem I uninstalled the new version and changed for an old version ( V 80.01 ) and the black screen is never shown The black screen which I complain about= crashing of the browser because it is not covenant to Window 7

2- I changed the update to  (   Check for updates but let you choose to install them )  and the problem is ended but a message about updating still appears in the right corner  need me close each time. 

How can I get rid finally from update message in the toolbar ? In V 80.01 there is no choice ( never check for update )

Asked by mohammad Ahmad 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Wordpress "justify" not working

I run a blog on WordPress and while editing a blog post I tried to "justify" the paragraph but it did not work. I previously used chrome in which it worked, but in Firef… (read more)

I run a blog on WordPress and while editing a blog post I tried to "justify" the paragraph but it did not work. I previously used chrome in which it worked, but in Firefox it seems that its is not working.

Asked by Najm Us Saqib 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

mozilla profile may be missing or inaccessible....windows 7 32 bit.

each time we try opening mozilla firefox an error message splashes stating profile may be missing or inaccessible.solutions already tried 1)deleted profile.ini file 2)cre… (read more)

each time we try opening mozilla firefox an error message splashes stating profile may be missing or inaccessible.solutions already tried 1)deleted profile.ini file 2)created new profile through firefox.exe -p.. 3)tried uninstalling firefox and reinstalling upgraded version e.g ver 56,65,80 after installation of firefox 80 new error msg comes stating an instance of mozilla firefox is already running it needs to be closed first. 4)even tried to use portable mozilla version 51 . any other solution or advice ?

Asked by nitinbasu 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (read more)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 2 years ago

Last reply by Dale 1 year ago