Showing questions tagged: Show all questions

Website wont load correctly

Hello, This website (and this website alone) refuses to load correctly for me https://www.mql5.com/ Images do not load and formatting is "strange" others users are not ha… (read more)

Hello,

This website (and this website alone) refuses to load correctly for me https://www.mql5.com/ Images do not load and formatting is "strange"

others users are not having this problem

I have switched tracking protection on/off....sometimes it helps when on, sometimes when off; there is no clear pattern

I have tried the suggestions at these pages https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently https://support.mozilla.org/en-US/kb/some-pages-or-page-elements-fail-load-after-updating

I use windows 10 with the latest firefox, plus I have real-time malwarebytes

Do you have a solution?

Thank you.

Asked by Peter 3 months ago

Last reply by Peter 3 months ago

  • Solved

My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (read more)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

Asked by !~* B a B y D o LL *~! 3 months ago

Answered by !~* B a B y D o LL *~! 2 months ago

  • Solved

Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (read more)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Asked by fostererrol 3 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox73.0 Lockwise not listing saved passwords and logins

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the… (read more)

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

Asked by DDS94 3 months ago

Answered by cor-el 3 months ago

Firefox 73 has lost my logins and passwords

updated firefox now lockwise says no logins or passwords. Have tried most of the workarounds to no avail. I have no master password set, and use desktop on Windows 7, any… (read more)

updated firefox now lockwise says no logins or passwords. Have tried most of the workarounds to no avail. I have no master password set, and use desktop on Windows 7, any help? I have seen that others have the same problem with no solution. Any help would be much appreciated

Asked by Fozzie777 3 months ago

Last reply by Fozzie777 2 months ago

Game saves don't work on armorgames.com

So I have played a dozen of games on this site so far and saves don't work. I have latest version of firefox browser and I've tried deleted cookies but it didn't help at… (read more)

So I have played a dozen of games on this site so far and saves don't work. I have latest version of firefox browser and I've tried deleted cookies but it didn't help at all. How do I fix it?

Asked by Bilbobaggins 3 months ago

Last reply by McCoy 3 months ago

Way too many duplicate devices

There are simply way too many duplicate devices that are being created. How many is too many? 15. Fifteen duplicate devices. I have three 4 actual devices: iMac runni… (read more)

There are simply way too many duplicate devices that are being created.

How many is too many? 15. Fifteen duplicate devices.

I have three 4 actual devices:

  • iMac running 10.11 (El Capitan)
  • iPhone running iOS 13
  • iPad running iOS 13
  • Surface Pro running Windows 10

Why are there so many devices being created? How can I stop this?

1) Sending bookmarks becomes a guessing game because I don't know which device is current 2) I have to go in an manually delete devices ON A REGULAR BASIS, so the "Send Tab to Device" feature is actually usable 3) Does it have anything to do with the incessant code verification emails I get every time I'm somehow logged out of my Firefox account even though I was using it not half an hour earlier?

PLEASE tell me how to stop all of this. I don't have this problem with Safari or Chrome.

Asked by Allan R. 3 months ago

Last reply by Allan R. 2 months ago

problem authentication proxy

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solutio… (read more)

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solution is to close and open the application.

Asked by marco26 3 months ago

Last reply by marco26 2 months ago

Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (read more)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Asked by maciejszupiluk 3 months ago

Last reply by Chris Merchant 1 month ago

Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (read more)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Asked by Ben Curthoys 3 months ago

Last reply by Roland Tanglao 1 month ago

Can't Delete Bookmarks

After refreshing Firefox because of a different (and now solved) problem, I restored my Old Firefox Data to recover my customization settings. The problem from before rem… (read more)

After refreshing Firefox because of a different (and now solved) problem, I restored my Old Firefox Data to recover my customization settings. The problem from before remained solved as well, so don't worry about that. The only problem is that now, for whatever reason, I can't delete any bookmarks. I can still add and edit bookmarks, but I can't outright delete them. My version is 73.0.1 (64-bit).


I've gone to about:support and checked Places Database. This is what it gave me:

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.


A solution that I've seen elsewhere is to delete the "places.sqlite" file after closing Firefox and letting it reset, but that hasn't worked. Again, I can add and edit bookmarks, just not delete them. It doesn't matter where I try to delete them from (within the browser), and they all still link to the right places. It's not an emergency, but I'd appreciate help with this.

Asked by Shabcarb 2 months ago

Last reply by Shabcarb 2 months ago

  • Solved

Version issue connecting Android to Firefox

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefo… (read more)

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefox 73.0.1 and in my Android phone I have Firefox 68.5.0. If I try to connect I get a message which tells to update Firefox from 68.5 to 71.0 (minimum supported version) but I can't find this version anywhere. I have installed Firefox Nightly for Developer in my phone but now the problem is that the version is too recent... What should I do?

Asked by Marco 2 months ago

Answered by cor-el 2 months ago

Bookmarks form Firefox on old PC

I had a lot of important bookmarks in Firefox without signed in Firefox account on my old PC. Before moving away from that old PC, I signed in to firefox account to it co… (read more)

I had a lot of important bookmarks in Firefox without signed in Firefox account on my old PC. Before moving away from that old PC, I signed in to firefox account to it connect Firefox data with my mail and account. I even tested that in way that I signed out from my account, removed all the data from Firefox, and when I signed in again, it was all there. It was about 5 months ago. Now, on my new PC, when I signed in with same account, there is no any those bookmarks. I tried to restore bookmarks, but it offers me only two time points in past for restoring, and none of those gives me back bookmarks or any other data. I didn't use that account with Firefox until now. Please help, there was a lot of important bookmarks to me for work.

Asked by darian.pesut.poslovni 2 months ago

Last reply by the-edmeister 2 months ago

  • Solved

Beta channel update to 73.0b11 has left me unable to type into the address bar

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10. Since that … (read more)

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10.

Since that update I am unable to edit the contents of the address bar unless I launch a Private Window, where the problem doesn't occur.

I have tried using the "Restart with Add-ons Disabled..." option from the Help menu but the problem remains.

I am running on Windows 10, 64-bit, [Version 10.0.18363.592], with all the latest Microsoft updates.

Asked by johnm1 3 months ago

Answered by Matthew Thomas 3 months ago