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preferences don't save

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just… (read more)

I have tried everything from the help articles but my preferences won't save no matter what I do. It has always worked for me and with this new laptop it never does. Just really tired of dealing with this issue, ready to junk firefox and try a different browser.

Asked by jjgood16 3 days ago

Last reply by jscher2000 2 days ago

play'n videos like youtobe or ads in wew pages

When I try to play a video on the browser, i.e. a you to be video, an aid show, etc. Firefox only shows a green video window without any image, only the time bar on the b… (read more)

When I try to play a video on the browser, i.e. a you to be video, an aid show, etc. Firefox only shows a green video window without any image, only the time bar on the bottom of the window. Could I have any help. P.D., other browsers like chrome or i.e. work o.k. Thanks.

Asked by Miguel 4 days ago

Last reply by jscher2000 4 days ago

Syncing passwords, bookmarks, tabs, etc. without Firefox Sync

Hey, My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync … (read more)

Hey,

My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync passwords, bookmarks, tabs etc. to and from a computer that is not logged in? Installing third party software is, because of the same security policy, not an option.

I've relied heavily on Firefox Sync in the past, as I often come across items of interest that I bookmark on my private laptop that I would like to access on my work computer and vice versa, passwords are updated often etc. The updated security policy has become a real nuisance, so I am looking for a workaround. ;)

(And yes, I am talking to our IT department, and they are at least semi interested in finding a solution.)

Appreciate any help!

-K

Asked by kristian.vea 1 month ago

Last reply by FredMcD 1 month ago

How do I prevent having to log into Sync every time I click on new tab?

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again… (read more)

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again!!! This really slows me down! Please tell me how I can get out of this. Jen

Asked by jnourse 1 month ago

Last reply by the-edmeister 1 month ago

Drag and Drop URL-I have the easy solution

Just read questions about trying to drag and drop the URL when UAC is turned off. I have an addon that works fine. Go here: https://addons.mozilla.org/en-US/firefox/addon… (read more)

Just read questions about trying to drag and drop the URL when UAC is turned off. I have an addon that works fine. Go here: https://addons.mozilla.org/en-US/firefox/addon/quickcut/

Asked by richfowler.com 2 months ago

Last reply by jscher2000 2 months ago

  • Archived

can't fill out forms - NOT an autofill problem!

This is NOT about auto-fill. For at least a month now, Firefox has not been recognizing forms on a variety of websites. This morning I was looking at a clothing website, … (read more)

This is NOT about auto-fill. For at least a month now, Firefox has not been recognizing forms on a variety of websites. This morning I was looking at a clothing website, but no matter what I did, I could not enter a size and then choose a color for any items. I opened another browser, and the website worked fine. I just tried to renew library books, and again, in Firefox, nothing I tried to do on the website worked. In another browser, the website worked fine. I have filled out almost an entire form on some websites, and then one box that I must fill out ("state" for example) doesn't work, and I can't complete the form. In another browser, the website form works fine. What's going on? I am updated with the latest version. This is happening on at least two computers.

Asked by knh1 7 months ago

Last reply by Chuck-l 2 months ago

Saving Web pages as PDF - add-ins do not work properly - can we please have a native option like Chrome |?

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. S… (read more)

Have tried a ton of add-ins to be able to save a web page with searchable text as a searchable PDF, complete with the images displayed on the page, and the links shown. So far I have not found a single add-in that creates searchable text from all the (searchable) text that is displayed on the web page, and all the images, and all the links. Some give a pdf output that includes all the text but not all of it is selectable or searchable. Some do give searchable text but do not display the images. I have even tried the option of using several different print to pdf virtual drivers, and all of them behave similarly, with one issue or the other.

This is a basic requirement, and it needs to work. So far, the only thing that works is a chrome=based brpwser using the native save to pdf function. (The pdf print drivers do not work with the chrome browser either - they produce the same problems as using Firefox.) I am flagging this so some kind person on the forum can step up to the mark - for finding or creating something that works. (FF latest). The solution needs to work without any third party servers - just the good ol' browser !

Thanks

Asked by Hello567 2 months ago

Last reply by eberger5 2 months ago

  • Archived

search results

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them fr… (read more)

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them from my google search results?

Asked by dave.ferron 8 months ago

Last reply by rehanaaslam66 2 months ago

  • Archived

Firefox with adobe flash player

Hi Team, As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adob… (read more)

Hi Team,

As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adobe flash player after 2020. So if we save and continue to use an oder version of firefox(with autoupdate off),will it allow to continue usage of Adobe Flash Player after 2020? Please confirm the same or any other workaround so that adobe flash player can be used within firefox after 2020 as well.

Thanks

Asked by seemapruthi24 7 months ago

Last reply by Danny Colin 2 months ago

  • Archived

How can I change the font size of tabs and menu?

I used to use Theme & Font Size Changer and was able to change the fonts to large and bold so I could read them. Now it doesn't work because of Firefox "upgrades". … (read more)

I used to use Theme & Font Size Changer and was able to change the fonts to large and bold so I could read them. Now it doesn't work because of Firefox "upgrades". There really should be an easier way to change fonts, both sizes and colors, because not everyone is 20 years old with great eyesight. Is there a fairly easy way to do this? I'll even take a not-so-easy way if it works.

BTW, I've used "Firefox Colors" and it does make it a bit easier, but I really need to be able to increase the size of the text AND bold it.

Asked by rosawood 8 months ago

Last reply by wdg.photo 2 months ago

What is the proper procedure for reporting malicious links in Firefox Send?

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://s… (read more)

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://support.mozilla.org/en-US/questions/firefox-send appears to be empty and I didn't see a way to post there directly.

An email account at my school district was recently compromised and had sent out 122 malicious phishing links via Firefox Send before we stopped it and took control of the account back. I have the list of malicious Firefox Send links and I'd like to share them with the proper people at Mozilla so something can be done.

The files are all password-protected archives (I know the passwords) that contain malicious VBS files which have their code heavily obfuscated. I haven't yet tried to figure out what the VB scripts do - I was hoping a cyber security professional would be willing to take a look.

Someone please contact me so I can at least try to get the files taken down.

If I were to make a feature request for Firefox Send, it would be to add a button to report a file as malicious.

Asked by Brian G 3 months ago

Last reply by McCoy 2 months ago

  • Archived

How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 8 months ago

Last reply by eberger5 2 months ago

  • Archived

Make "Minimize Memory Usage" default

Like many users who have placed this same complaint on this forum and others, Firefox, when left active with even only a few tabs, uses all available RAM until my 16 GB m… (read more)

Like many users who have placed this same complaint on this forum and others, Firefox, when left active with even only a few tabs, uses all available RAM until my 16 GB machine is populated up to 98% and barely works (Dell Optiplex 5060, i7-8700, 16 GB RAM, Windows 10 64-bit; Firefox 72.0.2 (64-bit)).

When I shut Firefox down, I release 8 GB of RAM. I have used the "about:memory|Minimize Memory Usage" button with some success.

How can I make that memory setting permanent or the default, so I don't have to lose my research momentum by having to wait to get to a point where I can open the "about" settings window and manually click that button? It's very frustrating.

I've tested in Safe Mode, disabled any add-ons (I only have what Firefox supplied), and the condition still persists.

Making the "Minimize Memory Usage" setting, or an equivalent if there is one, permanent would help.

Thanks.

Asked by ed9213 7 months ago

Last reply by Web Surfer 2 months ago

My firefox keep changing eno matter how many times i revert these changes

Right now the startup screen and the default search engine is Yahoo. I change it back to google (which is what i had) but when i restart Firefox, i see yahoo again. Also … (read more)

Right now the startup screen and the default search engine is Yahoo. I change it back to google (which is what i had) but when i restart Firefox, i see yahoo again. Also the default search engine is yahoo again.

Asked by megasanthoshmuthu 3 months ago

Last reply by FredMcD 3 months ago

SYNC PROBLEM

HI I JUST REINSTALLED WIN 10 AND REINSTALLED FIREFOX I SIGNED IN TO MY ACCOUNT AND PRESSED SYNC BUTTON , BUT NOTHING HAPPENED . NO LOGIN NO BOOKMARKS NO SAVED FEATURES ,… (read more)

HI I JUST REINSTALLED WIN 10 AND REINSTALLED FIREFOX I SIGNED IN TO MY ACCOUNT AND PRESSED SYNC BUTTON , BUT NOTHING HAPPENED . NO LOGIN NO BOOKMARKS NO SAVED FEATURES ,NO COOKIES . NOTHING CAME BACK . I TRIED REINSTALL FIREFOX AND LOGGED OUT AND IN AGAIN BUT NOTHING ! PLEASE HELP

Asked by mANI 3 months ago

Last reply by Ankit Kumar 3 months ago

  • Archived

Blocked by X-Frame-Options Policy

After Firefox updated, I can no longer access www.apple.com. This is the error I get now: Blocked by X-Frame-Options Policy An error occurred during a connection to idmsa… (read more)

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

Asked by David 9 months ago

Last reply by kris.sor 3 months ago