Showing questions tagged: Show all questions
  • Archived

Switched Mozilla to Mozilla ESR... LOST BOOKMARKS!!!!! help please?

I had a Mozilla Firefox browser and switched to Mozilla ESR 68 version. I DID check bookmarks, etc to be synced to the new version but they are all gone!!! How can i ge… (read more)

I had a Mozilla Firefox browser and switched to Mozilla ESR 68 version. I DID check bookmarks, etc to be synced to the new version but they are all gone!!! How can i get them back? Yes, i did have to set a new identity as it asked me to during the download process for the new version. Is there any way to recover it by any means including reverting to the previous version

Asked by sertifiedjeenious 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile. The old pr… (read more)

Will not permit me to load an old profile. Your instructions on the recovering data page just feed me into an endless loop of prompts to create a new profile.


The old profiles had my logins for work. I would prefer not to have to spend hours resetting something like 15-20 logins and profiles and then the next two months forgetting what the new ones are.

Asked by andrewchalk88 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube says "Your browser does not currently recognize any of the video formats available." / Amazon Prime "Video Unavailable" on Linux (Centos 8.1)

Some Youtube videos say "Your browser does not currently recognize any of the video formats available. " and Amazon Prime "Video Unavailable" is also fixed by this. I fix… (read more)

Some Youtube videos say "Your browser does not currently recognize any of the video formats available. "

and Amazon Prime "Video Unavailable" is also fixed by this.

I fixed this by installing FFMPEG which installs libavcodec.so.58

DRM Playback is enabled under preferences.

Asked by FirefoxBob 1 year ago

Last reply by James 1 year ago

  • Archived

unwanted redirect

When trying to access a completely different webpage, I was redirected automatically to this page which said it was a Firefox survey. Is that correct? or is it malicious?… (read more)

When trying to access a completely different webpage, I was redirected automatically to this page which said it was a Firefox survey. Is that correct? or is it malicious?

https://coolswimmingpool6.live/3342216468/?utm_campaign=QPF8euu28II5lw7O2iHhCidoSOXmw5oLxD6bwphw43U1&t=main9&f=1&sid=t3~a5ca5avbytyy1aaulbxturdq&fp=DDQB8xTWey75e6TE6Mks3c5p2rfj0UimSx%2BvqnHXmdd7CaYK2%2FGWZSCTnOgvIwEsTuvxag%2FBe1dL5I0lRUNstxqg1cqxLlDZZx550UqszqB3Ko99tzjNKgNEA%2B2uZEMQAlT%2BDAl8mD0DAx7RlkAqnIJEwQx%2FPGRingHlqOPaDMpliQSSLtu5%2BA8E87B9pF3t%2BRHJUeUgWaY74XsIRhlNPDV103brzowRitqqxnIjaEwCUsjURFZ7I7fp2GSfaeXSA9MjXRo3ZuZEGsHHWp%2Fs8Xd2ll%2F7nCkQ4%2BZgCTSbOCkJiO6xy7DayfrkCl6CP7WzY3szAwbzdlVUbD9ppFnQmqGKcaXj1QPw%2B7nMZE7HK5e65012%2BT8RlSoYGFHWSohY%2FdK9v1XdDmtD0K38cBYpkcdGdA2WYnxD%2FAgG%2BSLiPg7CAw4ZsDWBj%2F%2FCJnlZvRyT7IeW7kk8XkImEaDO%2FX6Mn7vymbUNLvzYOBWYRW2lMKU02s0piVAjPbOGt1bn3hYb7rOVWcg7%2FTAa4a0EhgYfOAOL%2FhcxhJvXni75Pfwlje1MldfX1q6Vb8RXduHRatyd4awjtk8lY9%2F4BroE34TB8EYBRmybhpgOrHA6WlHZ3EjpYCia4U8t6CYR0Kl0wxXEjADxw2z8ePmzQLU1ox9VseVmeuTWagwnGbq41pcdwnbYEVqiKerBu91EN0G%2FqV7A17V9VD6XgIibEI8y5o%2BLFrw%2FlyvMrmEuwE0xZNESm6MyW1964%2FREQXyQyCeexnxRd6V4BSmDccl28BQlRNNbd3i4BlmSZXxeZLtWkaZ7JsDAImKAWlo4uyZyr9i4f6WtdDSAMXwe26mK5bQLZYzXO5FEZTMiM2xOYCCGJnk4zZUQX5HCCUMf%2BmQZPXkQLeymeP6YCQyDShRYbEBdFXEQ4tCfnlKjNsNMQFStFib%2BTeoo8FOZ09H6DSQ1EssIBUFz5qrTJCJKv4ht3uSp%2F21jMdqSpYrZaQ%2F8b6XncWacHZBUdtVauxhkE%2F561hjz66Ehr9Ds9%2BqKtS1DT16mD%2Fx%2FAwA67JjN4KmDwMGKpaJWPdmeC79LsJqgf5lEz%2Bl1lbqAwBiiisJ90IQwFTXZ6W9WriF6RhlB752ZU1HFj2x9bPtf14yqmDDL1XX0va%2BFZxaSbWeNgm%2FBFFOpO1L5bilmRWQ%2BMDN1%2FD9OjbocuSsTViVDv4v4ZxZMiAeh4zLnkPZ0%2BCvPj5zWbeg7Ib9TdM26l4gtqRwhbEZl9CL0Jm6Chcpnsnhd1bD0oAOhTDysxw78r9XecANQGaVo8qEYB%2FrdwZFFFIZOh27kR8v2pb4R4JbBia118A8ieVjihyYAPhcW0f05lPcbSEH%2FvXkQIf5kXr5WD6N4UP0oVDV06LKWGozTVfnrU9mviMvRf842FwJ1G%2BMn3b21fQyPxczJcYC7eQ%3D%3D

Asked by laurastandaert 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Constantly crashing

Report ID Date Submitted bp-7ce088a8-dfd9-4ab7-9b6f-3441b0200911 11/09/2020, 08:17 View bp-7e7147e0-4b3d-474e-a5e3-8f2850200911 11/09/2020, 08:14 View bp-813f01df-… (read more)

Report ID Date Submitted bp-7ce088a8-dfd9-4ab7-9b6f-3441b0200911 11/09/2020, 08:17 View bp-7e7147e0-4b3d-474e-a5e3-8f2850200911 11/09/2020, 08:14 View bp-813f01df-6724-487c-beae-310870200909 09/09/2020, 11:03 View bp-9e5baa22-a63e-4e72-8cbc-72e0a0200909 09/09/2020, 11:00 View bp-d39d793f-d2f8-4e7c-abfe-8cdb00200909 09/09/2020, 10:14 View bp-db31610f-612a-470b-92c6-5c22e0200828 28/08/2020, 08:28 View bp-be92854d-8596-4deb-9ccf-f4d600200827 27/08/2020, 17:01 View bp-c2c58686-c1ea-4970-a126-ec5690200827 27/08/2020, 16:00 View bp-4e37d3ad-d9e1-436b-ba87-d21260200827 27/08/2020, 09:24 View bp-3935dff7-ccb2-4129-a22f-39fe00200827 27/08/2020, 09:18 View bp-d15d2ff6-2738-42b8-869c-28f890200826 26/08/2020, 15:18 View bp-fcd3d42d-5278-487a-a647-4f3f50200826 26/08/2020, 14:27 View bp-b8cd3d99-ec9e-4c4f-9cc6-34e370200826 26/08/2020, 14:26 View bp-56954841-fd10-4fb7-a4a1-1c4470200826 26/08/2020, 10:57 View bp-75d67e26-2775-4a66-8d03-d74190200819 19/08/2020, 11:24 View bp-1fc9a5bd-3065-44c9-8108-f51530200818 18/08/2020, 15:53 View bp-320cd431-d658-4a8f-a8dd-848750200818 18/08/2020, 14:02 View bp-6f4591a5-413f-4101-8275-7402b0200818 18/08/2020, 12:48 View bp-22527a48-eb0b-4e52-8bab-8d9770200818 18/08/2020, 12:48 View bp-4b1aa7b6-99de-460d-a721-a36cb0200818 18/08/2020, 12:36 View bp-dbb7a0f8-f287-42d7-9c46-be40d0200818 18/08/2020, 12:32 View bp-63b70b9e-ec6d-4b44-b5e6-281710200818 18/08/2020, 12:29 View bp-e204f74d-e84f-4415-ae0a-3c0c80200818 18/08/2020, 09:34 View bp-96ba25b1-d48b-4841-ad4c-b2de30200818 18/08/2020, 09:10 View bp-600dc28c-b6f9-4161-a7b1-9a89d0200814 14/08/2020, 16:58 View bp-a98e41a6-9d0f-410b-bd0e-d92740200814 14/08/2020, 16:38 View bp-bf365cf8-700f-46ff-8fd2-5723d0200814 14/08/2020, 16:38 View bp-7732f9b3-9fc4-45fd-b937-a24900200814 14/08/2020, 16:38 View bp-6e03cdd5-1c53-4fd7-852f-647330200814 14/08/2020, 16:26 View bp-82fe461c-ceea-4a8b-babb-055b90200814 14/08/2020, 16:19 View bp-4b12711c-d77f-45c1-befa-d019a0200814 14/08/2020, 15:50 View bp-7657a622-d0b2-4240-b9a2-a9e390200814 14/08/2020, 15:09 View bp-0e4aa605-00b8-497e-9a3f-111960200814 14/08/2020, 14:32 View bp-0cc48199-0f97-4f80-9986-7895e0200911 11/09/2020, 08:22 View bp-d3323a90-006f-4926-ab42-8319d0200911 11/09/2020, 08:22 View bp-d2470014-8ae7-406c-b436-cade00200911 11/09/2020, 08:22 View bp-4ead7578-c186-4f7c-bfa3-a50540200911 11/09/2020, 08:22 View bp-66dccc44-07a7-4769-aa41-a91280200911 11/09/2020, 08:22 View bp-f80556ea-3ecf-4f66-8e47-776f50200911 11/09/2020, 08:22 View bp-5bb94fd6-beb0-47d1-9833-14efc0200911 11/09/2020, 08:22 View bp-905c4529-6bad-4db5-ab1e-19a1a0200911 11/09/2020, 08:22 View bp-a7c84b1b-3daa-4507-b509-a64c40200911 11/09/2020, 08:22 View bp-f85546c7-5787-4e88-bd02-95b560200911 11/09/2020, 08:22 View bp-c5c132f2-5f2b-4eb2-a8c3-3d4e80200911 11/09/2020, 08:22 View bp-bdffec45-65f9-4dfe-bf5f-b698a0200911 11/09/2020, 08:22 View bp-51a082e7-5217-4f24-9808-77b970200911 11/09/2020, 08:22 View bp-386f7216-625b-42d9-bcd7-897de0200911 11/09/2020, 08:22 View bp-0f530aec-9d9b-4f85-bcf6-f59fb0200911 11/09/2020, 08:22 View bp-0a9afac5-0e6d-495c-8315-b21af0200911 11/09/2020, 08:22 View bp-1653260f-3336-4690-b63a-5272b0200911 11/09/2020, 08:22 View bp-0d7d8693-9bcb-4b31-976f-d1f510200911 11/09/2020, 08:22 View bp-11177deb-1d1f-4b0c-9e12-249d70200911 11/09/2020, 08:22 View bp-0e7b8fd3-8c68-459f-91ea-cca340200911 11/09/2020, 08:22 View bp-83356767-8112-47f7-bfd0-4eb680200911 11/09/2020, 08:22 View bp-4c86019a-f666-40cd-9da1-7893d0200911 11/09/2020, 08:22 View bp-a5795e29-42ca-4ba6-8fce-88e750200911 11/09/2020, 08:22 View bp-080db871-d3da-42e5-85c4-7c7470200911 11/09/2020, 08:23 View bp-0c6c657e-0876-4a95-8c75-1e3c00200911 11/09/2020, 08:23 View bp-6970f663-403d-4b01-b0d8-58c800200911 11/09/2020, 08:23 View bp-79736586-b015-4635-aaea-352ea0200911 11/09/2020, 08:23 View bp-4befae3c-4b26-415b-b63d-b8ddb0200911 11/09/2020, 08:23 View bp-0ce273c0-5093-42c6-9001-c25330200911 11/09/2020, 08:23 View bp-370dd601-0058-40af-8cb3-845390200911 11/09/2020, 08:23 View bp-66ddaacf-c3b2-4c24-b443-d972e0200911 11/09/2020, 08:23 View bp-70551dac-602d-4432-b27c-631b60200911 11/09/2020, 08:23 View bp-ec5db689-6c43-458e-b0de-310dd0200911 11/09/2020, 08:23 View bp-44f4ef8c-b67e-41d7-b0d8-78dee0200911 11/09/2020, 08:23 View bp-38dfd74a-4087-4bfd-8ef7-e32aa0200911 11/09/2020, 08:23 View bp-b3f346c7-b920-443c-a790-feebe0200911 11/09/2020, 08:23 View bp-c7aac2c8-49ad-4afd-a46b-940f60200911 11/09/2020, 08:23 View bp-f2f7cd6d-37f0-4fcf-8638-514580200911 11/09/2020, 08:23 View bp-5d822d60-28d5-4650-bcce-356860200911 11/09/2020, 08:23 View bp-e0ab34f4-2619-4041-9ef6-0e4490200911 11/09/2020, 08:23 View bp-cf1953bc-c435-434e-aa4b-4a3df0200911 11/09/2020, 08:23 View bp-db14eab4-42ba-41d5-82ff-a66690200911 11/09/2020, 08:23 View bp-9836527e-f9b1-48cf-a807-5dc030200911 11/09/2020, 08:23 View

Asked by kirk11 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to disable the sidebar in Firefox?

Since there is no longer a way to disable ctrl+b for bookmarks sidebar and ctrl+h for history sidebar, how does one completely disable the sidebar where nothing comes up … (read more)

Since there is no longer a way to disable ctrl+b for bookmarks sidebar and ctrl+h for history sidebar, how does one completely disable the sidebar where nothing comes up no matter what is pressed? I want to completely trash the sidebar.

OS: Debian 10 DE: xfce FF: 68.11.0esr (64-bit)

Asked by Lady Aleena 1 year ago

Last reply by cor-el 1 year ago

  • Archived

What or which "Authentication app"??

I am attempting to perform a 2 steps verification. Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication a… (read more)

I am attempting to perform a 2 steps verification.

Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication app"?? On my Mac? On my iPhone? I have been unable to figure out what Firefox means.

I have tried a number of those apps, but none of the codes was accepted (Authenticator, Google's Authenticator, iDnow).

Any suggestion will be greatly appreciated. /Boris D.

Asked by DragonB 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to know which Firefox version is associated to a given profile?

Hi, I have reinstalled my Debian, keeping of course my `/home`. New Firefox version is `68.12.0esr`. A new profile has been created, but I need the old one which I can s… (read more)

Hi,

I have reinstalled my Debian, keeping of course my `/home`. New Firefox version is `68.12.0esr`. A new profile has been created, but I need the old one which I can set as default in the profile manager at the url `about:profiles`, but Firefox tells me "Using an older version of Firefox can corrupt bookmarks and browsing history.....". So, it seems I need to install the same version of Firefox I had before, but I don't know which one it was, and I would like to avoid to make many trials.

Is there a mean to know which Firefox version is associated to a given profile?

Asked by l.alebarde 1 year ago

Last reply by cor-el 1 year ago

  • Archived

webpage screenshot and editing on window 7

It is possible to screenshot the whole webpage on my friend's window 7 HP laptop by right clicking and selecting screenshot when using firefox,while right clicking does n… (read more)

It is possible to screenshot the whole webpage on my friend's window 7 HP laptop by right clicking and selecting screenshot when using firefox,while right clicking does not display screenshot option on other laptops.What is the problem/solution?

Asked by tackleflight 1 year ago

Last reply by cor-el 1 year ago

  • Archived

User-defined keyboard shortcuts on Mac don't work, unless menu item has been displayed

I've assigned user-defined shortcuts to Firefox on my Mac by adding items to: System Preferences -> Keyboard -> Shortcuts -> + icon. This method works fine… (read more)

I've assigned user-defined shortcuts to Firefox on my Mac by adding items to:

    System Preferences -> Keyboard -> Shortcuts -> + icon. 

This method works fine in other applications. However, within Firefox these only work after I've clicked on the menu bar and displayed the item with the shortcut.

For example, I have a shortcut to show the Bookmarks Toolbar defined as "View->Toolbars->Bookmarks Toolbar." In Firefox, under View menu I see the item "Bookmarks Toolbar" with the appropriate shortcut key shown next to it. BUT whenever I open a new window I have to show that menu item again before the shortcut key actually works.

Is this a bug?

I've tried different shortcuts, turning on/off private browsing, defining shortcuts under "All Applications" as well as "Firefox.app"

Thanks in advance for your help!

Asked by dave_schlossberg 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

Firefox keeps on installing itself

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installa… (read more)

Hi everyone, I recently installed Firefox in a new Mac, I've been using Firefox in my old MacBook Pro without a problem, but in the new one, it keeps showing the installation "disk" and when I try to eject it it says it's busy... do you know what I should do to install it definitively? Many thanks for your help. Best, y+

Asked by yettalee 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox extension install greyed out

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can… (read more)

Please see attached image. Whenever I try to install an extension on firefox quantum 68.2.0 ESR it simply shows a greyed out button I cannot press. The only article I can find on this offers the solution that it can be fixed using another plugin (which I can't install for the same reason...)

Asked by lethweii 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to disable political propaganda from Mozilla

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox". Now I'm starting to s… (read more)

When you open a new tab a "snippet" is shown at the bottom of the page. According to the preferences this is for "Updates from Mozilla and Firefox".

Now I'm starting to see messages about how I can fight racism and how I should be proud of who I am.

Is there a way to limit the messages to things that are actually related to Firefox? I want to see important technical updates. I see enough political statements everywhere else.

Asked by argh1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Certificate handling in Firefox 78.0.

Hi, could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen … (read more)

Hi,

could anyone tell me the difference between the policy settings Import Enterprise Roots and new for Firefox 78.0 : security.osclientcerts.autoload. Thanks Juergen

Asked by Juergen.schroth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do I fix my orxy settings?

I get this error message: The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings t… (read more)

I get this error message:

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.

What do I have to do to fix this?

Asked by L. Kent Lederer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox's workaround for resuming downloads is quite janky and should be updated.

In order to resume a download, there are currently far too many steps required to make it very user-friendly, as seen [here]. There should be a better, integrated way to … (read more)

In order to resume a download, there are currently far too many steps required to make it very user-friendly, as seen [here].

There should be a better, integrated way to reliably resume downloads, such as having the reload button next to the file automatically resume the download instead of starting it over.

This is especially important for very large files such as ISO's and archives.

Asked by valencenied 1 year ago

Last reply by cor-el 1 year ago