Showing questions tagged: Show all questions
  • Locked
  • Archived

secure.start-pagesearch.com pups detected can't be removed

(i'm running windows 10 home so i wonder why you say windows 8; not actual reason for this request) adwcleaner keeps labeling 2 secure.start-pagesearch.com as threats in … (read more)

(i'm running windows 10 home so i wonder why you say windows 8; not actual reason for this request) adwcleaner keeps labeling 2 secure.start-pagesearch.com as threats in firefox url but cannot remove them. i spent 2 afternoons with their tech guy emailing and doing all kinds of things to figure them out. online searches say the secure.start-pagesearch.com are connected to cloudflare. are they malware? please answer!!! here's the log (firefox url at bottom)

# -------------------------------
# Malwarebytes AdwCleaner 7.1.1.0
# -------------------------------
# Build:    04-27-2018
# Database: 2018-05-02.2
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    05-02-2018
# Duration: 00:00:02
# OS:       Windows 10 Home
# Cleaned:  0
# Failed:   2


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

Not Deleted   secure.start-pagesearch.com
Not Deleted   secure.start-pagesearch.com


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************


########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C20].txt ##########

Asked by star 2 years ago

Last reply by James 2 years ago

  • Solved
  • Archived

how can I send an error message to Mozilla?

Fehlermeldung von "Emsisoft Internet Security" : Internet Verbindung ist o.k. Proxy sagt, es besteht bereits eine Verbindung mit dem Internet - DIESE VERBINDUNG IST NICHT… (read more)

Fehlermeldung von "Emsisoft Internet Security" : Internet Verbindung ist o.k. Proxy sagt, es besteht bereits eine Verbindung mit dem Internet - DIESE VERBINDUNG IST NICHT SICHER. www.msftconnecttest.com ist nicht richtig kofiguriert. ... Fehler an Mozilla melden Das habe ich angekreuzt, aber wie abschicken? Die Screenshots (Fehlermeldung.jpg) lassen sich anscheinend nicht 'uploaden'?

Asked by hariwald 2 years ago

Answered by philipp 2 years ago

  • Solved
  • Archived

Can i remove the two firefox applicaiotns from Volume Mixer?

When i open the volume mixer on windows 10, (right click on the volume thing and then volume mixer. I see two Firefox apps which which don't make any noise. So is it poss… (read more)

When i open the volume mixer on windows 10, (right click on the volume thing and then volume mixer. I see two Firefox apps which which don't make any noise. So is it possible to remove these two unnecessary Firefox apps in my volume mixer?

Asked by LGXerxes 2 years ago

Answered by Shadow110 2 years ago

  • Solved
  • Archived

DuckDuckGo Help Please

Hi Everyone, My apologies for posting something relevant to DuckDuckGo and not a Mozilla product, but I am getting frustrated at the lack of support with DDG and wondered… (read more)

Hi Everyone,

My apologies for posting something relevant to DuckDuckGo and not a Mozilla product, but I am getting frustrated at the lack of support with DDG and wondered if anyone can put me in touch with where I might get some help.

I have discovered the original DDG Forum has been archived and they are now using a Reddit based alternative.

I do not use Reddit and will not be signing in with them to access that forum.

Does anyone know of any alternative sites where support on poor/inadequate search results might be had please?

Many thanks,

Ian

Asked by IanGreen 2 years ago

Answered by philipp 2 years ago

  • Solved
  • Archived

my firefox does not show fonts correctly

after i upgrade my windows 7 to windows 10 Firefox does not show fonts correctly! i have uninstalled an then reinstalled different version of Firefox and it did not solve… (read more)

after i upgrade my windows 7 to windows 10 Firefox does not show fonts correctly! i have uninstalled an then reinstalled different version of Firefox and it did not solved my problem! i have tried using Firefox portable but the problem did not solved! i had to used google chrome and chrome does not have any font issue! i have attached a screenshot to help you understand the issue.i typed "google" and see how it shows it!!!!!!!!!!!!! please help mt to get back to Firefox again

i could not attach my screenshot here it sticks on "uploading" i have attached it in link and you can download my screenshot from bellow link http://s8.picofile.com/file/8325505234/google.png

Asked by hadi.salari 2 years ago

Answered by Shadow110 2 years ago

  • Solved
  • Archived

Firefox blocks some images in normal mode even when all plugins and add-ons are disabled vs. showing the correct page in safe mode.

On Costco.com Firefox displays only a low resolution (350px scaled up to 680px) image. The 680px image is listed in the page info/media but isn't displayed. Other browser… (read more)

On Costco.com Firefox displays only a low resolution (350px scaled up to 680px) image. The 680px image is listed in the page info/media but isn't displayed. Other browsers display the higher resolution image correctly.

Launching Firefox in Safe Mode solves the problem. However, manually disabling all add-ons and plugins and launching in normal mode still doesn't display a higher resolution image. I tried uploading the images to illustrate the problem but the upload hangs with the wheel spinning in perpetuity.

Advice is appreciated.

Asked by steklo5 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Why looks Googles images search different all of the sudden?

In Googles image search when clicking on an image a brown bar opened between the image rows and displayed the image itself, related images and a bit of other info. Since … (read more)

In Googles image search when clicking on an image a brown bar opened between the image rows and displayed the image itself, related images and a bit of other info. Since today this is gone and instead I get an overlay. In addition search results don't fill the full width of my browser window any more, as you can see through the darkened backgroud.

Compare attached images to see what I mean.

How can I get the old brown bar back???

Asked by 269091 2 years ago

Answered by 269091 2 years ago

  • Solved
  • Archived

I can log onto Firefox, but cannot browze anything. It just stays with a blank page that come up with logon. Can you help with this?

System is Windows 10. I cannot get to troubleshooting or anything from that computer, so am using another computer. I would just uninstall Firefox and redo the whole th… (read more)

System is Windows 10. I cannot get to troubleshooting or anything from that computer, so am using another computer. I would just uninstall Firefox and redo the whole thing, but I have no idea how to uninstall programs on Windows 10. Any help would be appreciated.

Asked by rafausett 2 years ago

Answered by FredMcD 2 years ago

  • Locked
  • Archived

How can I correct the issue with insecure content?

Lock with orange triangle appears on supposedly secure HTTPS page, indicating that connection is not secure. I can't find a solution on any of your help pages. Support … (read more)

Lock with orange triangle appears on supposedly secure HTTPS page, indicating that connection is not secure. I can't find a solution on any of your help pages. Support is non-existent. Explanations of problem are not helpful. I need a solution. No setting changes correct the issue. What can be done to secure the page?

Asked by Rafael Lecuona 2 years ago

Last reply by James 2 years ago

  • Solved
  • Archived

The letters are displaying wrong when typed into Firefox.

Background: I'm using text editor and pasting into FireFox. If I type in the Firefox application directly, things get garbled. If I type in the Firefox applihation direht… (read more)

Background: I'm using text editor and pasting into FireFox. If I type in the Firefox application directly, things get garbled. If I type in the Firefox applihation direhtly, things get garbled, like this, If I type a 'c' into Firefox, it becomes a 'h'. The single quote mark becomes 'e'. The double quote mark becomes 'E'. This happens only with Firefox and not the text editor. Haven't tried other applications. This was first noticed today.

Asked by BigCowboy 2 years ago

Answered by BigCowboy 2 years ago

  • Solved
  • Archived

Crash reporter keep popping up.

Comodo asked to restart to apply changes, I did not close FF before that happened. Now FF does not open, the crash reporter comes up. I have selected restart and close wi… (read more)

Comodo asked to restart to apply changes, I did not close FF before that happened. Now FF does not open, the crash reporter comes up. I have selected restart and close with no success multiple times, the reporter comes back up. tried to redownload FF did not help. Unable to get trouble shooting info has I am doing this report on Explorer.

Below is what is coming up with the crash reporter.


AvailablePageFile: 6678016000 AvailablePhysicalMemory: 2675499008 AvailableVirtualMemory: 8794810421248 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 50397184 BreakpadReserveSize: 83886080 BuildID: 20180427210249 CPUMicrocodeVersion: 0x14 CrashTime: 1525362302 InstallTime: 1525267434 MozCrashReason: MOZ_RELEASE_ASSERT(globalObj) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 752 StartupCrash: 1 StartupTime: 1525362302 SystemMemoryUsePercentage: 36 ThreadIdNameMapping: 4248:"Gecko_IOThread",4504:"JS Watchdog",4548:"Link Monitor",3440:"Socket Thread", Throttleable: 1 TotalPageFile: 8478666752 TotalPhysicalMemory: 4240293888 TotalVirtualMemory: 8796092891136 URL: UptimeTS: .466083432 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 59.0.3

This report also contains technical information about the state of the application when it crashed.

Asked by 02chuck 2 years ago

Answered by philipp 2 years ago

  • Solved
  • Archived

I disconnected sync and had to refresh firefox. I don't want the refresh to change my other computers. How can I make sure this doesn't happen?

Details: Windows 8, Firefox 59.0.3 (64-bit) target from about:buildconfig = x86_64-pc-mingw32 One of the add-ons was preventing me from using the context-menu "Save Targe… (read more)

Details: Windows 8, Firefox 59.0.3 (64-bit) target from about:buildconfig = x86_64-pc-mingw32 One of the add-ons was preventing me from using the context-menu "Save Target As..." I have been using the same Add-Ons for some time without issue, but I must had made a change that cause the problem, because when I disabled all the Add-ons the functionality returned. In my haste I wanted to try the Refresh Firefox to get back to square-one, but now my concern is effecting the state of the other Firefox Quantum installations I have linked through Sync. Before I did the disabling of the Add-Ons, I disconnected from Sync (thinking ahead of this possibility). I have worked very hard customizing the setting and I am happy with the set-up; I do not want to lose all of that effort configuring Firefox to my liking, so how can I make sure that re-establishing Sync is not going to change the configuration on other machines. What is the proper order-of-operation for making sure that I can get back to where I want to be? I did copy the 'pref' files a few days ago, just in case. What copy operations can I perform on the other machine to backup EVERYTHING related to Firefox and my config to rollback, I necessary. Add-ons I use (all latest versions): CanvasBlocker Clear Flash Cookies Custom UserAgent String Decentraleyes Disconnect HTTPS Everywhere Link Cleaner NoScript Passphrase Generator Privacy Badger uBlock Origin uMatrix User-Agent Switcher

Regards, Aaron Orrell

Asked by Aaron Orrell 2 years ago

Answered by Aaron Orrell 2 years ago

  • Solved
  • Archived

Pages only partially loading

I have Firefox Quantum 59.0.3 (64-bit) on a Windows 8.1 desktop PC. I have noticed that not all the windows on some web pages are loading correctly in Firefox but do load… (read more)

I have Firefox Quantum 59.0.3 (64-bit) on a Windows 8.1 desktop PC. I have noticed that not all the windows on some web pages are loading correctly in Firefox but do load correctly in IE11. Attached is one example from today. From this you can see that using IE11 there is a section 'Your Details' that is completely missing from the Firefox screen. As this is a screen to do online voting it was very obvious that something was missing. I cannot find any questions to do with this issue in version 59 hence my submission.

Asked by Pentris 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Firefox crashes

bp-34944dd3-938e-4b58-bdb9-ffd7b1180503 I'm having repeated crashes on launch. I've made sure most things are up to date and I don't have any malware that I can find, but… (read more)

bp-34944dd3-938e-4b58-bdb9-ffd7b1180503

I'm having repeated crashes on launch. I've made sure most things are up to date and I don't have any malware that I can find, but this issue seemed to come honestly out of nowhere. I didn't install or download anything I don't trust, or make any changes to my computer.

I've uninstalled and clean-reinstalled a new copy of Firefox from Safe Mode, which seemed to work until I rebooted into regular Windows and the crashing restarted. I went back to Safe Mode to do it again, and I'm currently browsing on it from there but don't know what to expect after further reboot.

Maybe of note is that at first I also had a crash in CCleaner several times, not on launch but when I went into the Registry tab. I've reinstalled and updated that from Safe Mode as well, with again no apparent further issues while still in Safe Mode, but haven't checked it in full reboot yet.

I haven't checked IE, but thankfully had no issue with Chrome so was able to at least try to address this. Any help much appreciated!

Asked by Karmakaze 2 years ago

Answered by Shadow110 2 years ago

  • Solved
  • Archived

Firefox has memorized my bank sign in and password. WHY?

Now when I open my bank's web page the user name and password fields are filled in. This has never happened before. I uninstalled Firefox and reinstalled it, but the sa… (read more)

Now when I open my bank's web page the user name and password fields are filled in. This has never happened before. I uninstalled Firefox and reinstalled it, but the same thing happens again. This is DANGEROUS.

Asked by dWilliam 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

All bookmarks deleted on automatic update; no articles helping--no Old Firefox Data, no old profiles.

Just what it says on the tin. Booted up my computer for the first time today, started up Firefox, got the ol' "Hey, we updated ourselves to version eight million five hun… (read more)

Just what it says on the tin. Booted up my computer for the first time today, started up Firefox, got the ol' "Hey, we updated ourselves to version eight million five hundred thousand sixty four or whatever" page. Menu bar and Bookmarks toolbar missing. Brought them back to see only "Most Visited" and "Getting Started." Dug through Bookmarks, all empty. Checked through likely Help articles. There is no "Old Firefox Data" on my Desktop, and there are no additional profiles to choose from beyond the default. In File Explorer there's only one Firefox profile folder beyond the current one, but it has very little in it, and doesn't have any bookmark information I can find. As a shot in the dark, because the Help articles suggested it, I finally tried the refresh function, but all that did was create an Old Firefox Data folder of the current (empty) state of Firefox, not that I was expecting it to magic my old Bookmarks out of thin air. Is there some sort of a trail that gets left behind when an update obliterates everything it touches? I'd very much like the very large list of Bookmarks I have back; I need many of them for work and I will likely fail to remember all of them with my limited human brain.

Asked by Dethanh 2 years ago

Answered by Dethanh 2 years ago