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  • Archived

how do I remove the Selection Links pop up ad box after deleting both the program and Firefox add-on and restarting firefox 18.0.2?

I also now have a problem with words being highlighted on a page like Craigs List and when I mouse over an ad opens up. This and the selection Link pop-up on the bottom o… (read more)

I also now have a problem with words being highlighted on a page like Craigs List and when I mouse over an ad opens up. This and the selection Link pop-up on the bottom of the screen is most disconcerting.

Asked by jacobsjimmy1 8 years ago

Last reply by jacobsjimmy1 8 years ago

  • Archived

I am receiving spam emails from my own email address and need to put a stop to it asap please.

Hi as per above, for the last week I have been receiving spam emails from my own email address. Can anyone help me please to put a stop to this and also perhaps explain … (read more)

Hi as per above, for the last week I have been receiving spam emails from my own email address. Can anyone help me please to put a stop to this and also perhaps explain how it happened? Any info would be greatly appreciated. Thank you so much.

Asked by pleasehelp65 8 years ago

Last reply by pleasehelp65 8 years ago

  • Archived

Express Files Updater - what is this?

When I go to FF home page an update screen opens up for Express Files Updater, requesting me to update. Is this part of FF / Mozilla and should I update? Thank you for … (read more)

When I go to FF home page an update screen opens up for Express Files Updater, requesting me to update. Is this part of FF / Mozilla and should I update? Thank you for help.

Asked by 2fuzzies 8 years ago

Last reply by LizB 8 years ago

  • Archived

Network error - tcp error - a communication error occurreed

Over the past few days, on logging in to www.imgsrc.ru, the following error message appears: Network Error (tcp_error) A communication error occurred: "" The Web Server … (read more)

Over the past few days, on logging in to www.imgsrc.ru, the following error message appears:

Network Error (tcp_error)

A communication error occurred: "" The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

I contacted the website managers, and they say there is no problem at their end, and suggested I contact you.

Asked by maltaconvoy 8 years ago

Last reply by maltaconvoy 8 years ago

  • Archived

Java Application request permission to run?

Since updating Firefox to 18.0, some of my websites no longer work. These are sites where java is used. Some of these are know safe sites (they are company owned, use i… (read more)

Since updating Firefox to 18.0, some of my websites no longer work. These are sites where java is used. Some of these are know safe sites (they are company owned, use important web apps written in java, hosted locally). These are mission critical apps, but no longer work. They keep giving the message, "An application from the location below is requesting permission to run." It then gives the URL. I have the option to Run or Cancel. There is a check box for "Do not show me again for this app." Even if i check the box and hit run, the next time back at the page it runs again. There are like 20 of these every page.

Firefox needs to create a way to allow exceptions for know sites to always run these java scripts. Without that, it basically becomes junk for me.

Asked by kwoernerusd273.org 8 years ago

Last reply by cor-el 8 years ago

  • Solved
  • Archived

Version 18.0.1 won't save tabs on exit.

My FF was just auto updated to 18.0.1 today and now when I close FF it does not save my tabs. I have always had "When FF starts" set to "Show my windows and tabs from la… (read more)

My FF was just auto updated to 18.0.1 today and now when I close FF it does not save my tabs. I have always had "When FF starts" set to "Show my windows and tabs from last time".

I saw an earlier 14.0.1 problem that said delete sessionstore.js files but when my FF is closed there is no sessionstore file in my FF Profile folder. Is that the problem? What needs fixing so I have a sessionstore file across sessions?

Thanks.

Asked by msilvers50 8 years ago

Answered by cor-el 8 years ago

  • Archived

Firefox slow on my MAC.

Firefox is suffering from seriously annoying lag spikes on my mac, while other browsers work perfect. The problem is the worst when watching Youtube video's or when typin… (read more)

Firefox is suffering from seriously annoying lag spikes on my mac, while other browsers work perfect. The problem is the worst when watching Youtube video's or when typing (text only appears after 1-2 seconds when the spike happens.)

I've tried the about:config stuff, I used Speedyfox, googled for days but nothing seems to be working. What's worth trying? I love Firefox and I don't want to switch to another browser.

Could it be firefox plugin process? It seems to be eating a lot of RAM from times to times (I updated Java and Flash).

Thank you

Asked by Willemvm 8 years ago

Last reply by gslrider 8 years ago

  • Solved
  • Archived

how to fix ssl_error_bad_cert_domain

I am constantly getting This Connection is Untrusted (Error code: ssl_error_bad_cert_domain). At the moment it says that google is receiving a facebook certificate. It co… (read more)

I am constantly getting This Connection is Untrusted (Error code: ssl_error_bad_cert_domain). At the moment it says that google is receiving a facebook certificate. It constantly bothers me and it happens frequently and randomly. It happens and then go away after a short amount of time. If I add an exception, I can't access google at all and will always be re-directed to facebook. I don't know how to fix this stupid error.

Asked by goedorsa 8 years ago

Answered by cor-el 8 years ago

  • Archived

My home page will not stay saved,it keeps going back to the firefox default page

After I've saved my home page(yahoo.com)there will be no problem until my laptop either is turned off or restarted. After I turn on my laptop when I connect to the intern… (read more)

After I've saved my home page(yahoo.com)there will be no problem until my laptop either is turned off or restarted. After I turn on my laptop when I connect to the internet, my home page is changed from yahoo.com to the firefox default almost like if I just updated firefox.And I'm getting tired of having to change my home page back every time I turn my laptop on.

Asked by maimisteve 8 years ago

Last reply by maimisteve 8 years ago

  • Archived

why does firefox open TWO simultaneous-Flash Player Plugins processes on startup ?

All replies refer to 2 different versions of Firefox on single Win 7 32 bit system. I am running only one version LATEST UPDATE. But still I have 2 separate "Flash Player… (read more)

All replies refer to 2 different versions of Firefox on single Win 7 32 bit system. I am running only one version LATEST UPDATE. But still I have 2 separate "Flash Player Plugins" automatically opening at Firefox startup and using 70-95% of cpu usage nearly all of the time I am logged on to the web. How can I get rid of 1 process and only have 1 Flash Player plugin running only upon request ?

Asked by gordonjo 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Firefox takes too long to load initial page (homepage) nothing has fixed it.

For the last 3 months, I have had a major problem with Firefox taking forever to startup my home page. After the initial startup , all websites load fine. So here is what… (read more)

For the last 3 months, I have had a major problem with Firefox taking forever to startup my home page. After the initial startup , all websites load fine. So here is what I have tried. I have cleared temp files, cache and etc... I have tried the dns prefetching. I have tried changing the value in the about config option. I have changed my profile to a clean new fresh one with no history or bookmarks. I have disabled plugins and restarted in safe mode. I have updated all existing plugins/ add ons.I have deinstalled and reinstalled Firefox ( I have the latest version) I have tried Pale Moon and Internet Explorer. Both are slow but Internet Explorer seems to be the fastest right now. I have done a restore point to a time before major updates when the problem first started. I have tried all changes recommended in the aboutconfig: option. I have scanned with numerous adware and antivirus programs and nothing turns up. I have contacted my service provider (ATT Uverse) and everything of course checks out on their end. I suspect there is something with their particular server they have me on because that is the only thing in common with the browsers. Any other suggestions?

Asked by RelicHunter78 8 years ago

Last reply by RelicHunter78 8 years ago

  • Archived

I would like to downgrade BACK to Firefox 17 because of obvious issues with version 18, but I'm lost...

If nothing is done about this new 18 version, I am going to have to change browsers! And I REALLY DO NOT want to do that! I'm SO used to Firefox! I love the format, reli… (read more)

If nothing is done about this new 18 version, I am going to have to change browsers! And I REALLY DO NOT want to do that! I'm SO used to Firefox! I love the format, reliability and speed (other than this new version 18 shizz)...

Here's the article/page I've found which gives the link to get to previous versions for downgrade: http://mzl.la/MOvsag

Here's the actual link that's provided in that article which is supposed to get me to a page where I can download the downgrade (Did I even say that right...? Does that make sense? "Downloading a downgrade"?) Anyway, back on track here; the link is: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

Now, can someone tell me HOW IN THE WORLD I'm supposed to downgrade from here (well, there: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/) I scroll down to the very last version of 17 ("17.0esr/ 23-Nov-2012 11:25 -" ), but it just jumps to more lists of links that direct me to pages with useless information! I've tried almost all of them! I was assuming I should be choosing the "update/" and then "win32/" (since I use Windows), but I am super lost after that! Maybe Mozilla could make it a little more Layman-Friendly? I don't really want to take classes to learn to do something I should be able to achieve in minutes from doing a simple GOOGLE search...

Sorry! I'm mega-mad! Don't mean to sound like a B****-ZILLA!

HELP!!!!????

Asked by giraffebecky 8 years ago

Last reply by wtf_firefox 8 years ago

  • Archived

Firefox won't load or slow every time since 18 update I have all necessary cleaning done--just don't open right now

Lately Firefox does not load on my Vista--especially since update 18 happened. It shows that Firefox is running in the task manager but the page doesn't come up. This i… (read more)

Lately Firefox does not load on my Vista--especially since update 18 happened. It shows that Firefox is running in the task manager but the page doesn't come up. This is every time I try to start the browser. It runs once I can get it to come up--but it never ever comes up the first time without going into task manager and finding the file it is in and starting it there as "administrator". This is very very annoying--before I uninstall and change browser back to Chrome which has its own issues--perhaps you can enlighten me as to how to fix this problem--it needs a patch? Don't tell me to dump history cookies etc. This I have already tried and it doesn't do anything--the problem persists. Any solutions for me? Thanks Lr

Asked by elreiman 8 years ago

Last reply by seanlon11 8 years ago