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Firefox Developer Edition 137.0b5 lost bookmark folders

Dear Mozilla Geeks— As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks. Tha… (read more)

Dear Mozilla Geeks—

As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks.

That is, it used to have this feature.

After the last update all or most of the bookmarks (I can't tell by scrolling down the long list) are devoid of their organizing folders. This puts a great deal of information beyond easy reach. In Mozilla Help topics one is advised to click on the library icon in the toolbar ... only there is no such icon on my copy of Developer's Edition.

Can someone suggest a method or methods to recover the folders?

Some passwords have been lost as well.

Yours Sincerely,

Glen

Asked by Glen Kohler 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (read more)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Asked by joenuke981 3 months ago

Last reply by Mutaz Awad 3 months ago

Export logins (passwords) creates a csv file that can't be password protected

I am evaluating a password manager application and exported my FF passwords and imported them into the app. For testing I removed all of the passwords from FF. I want to … (read more)

I am evaluating a password manager application and exported my FF passwords and imported them into the app. For testing I removed all of the passwords from FF. I want to password protect the csv file rather than delete it in case I need to import the passwords back into FF. When I go to File/Info, the "Protect Workbook" option is greyed out. When I go to the "Review" tab, the option to "Protect Workbook" is available, not the "Unprotect" option, so the workbook is not protected. If I click on the "Share" folder on the right side of the ribbon, there is no "More" option. In Windows Explorer the file is on my desktop, not OneDrive - Personal. I right clicked on the file, selected "Give access to" and took the option to remove access. The File/Info option is still greyed out. How can I password protect this file or how can I export it in a format that can be imported later?

Asked by taherte 3 months ago

Last reply by markwarner22 3 months ago

  • Solved

I cannot use SwansonVitamins.com

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I … (read more)

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I turned off Malwarebytes Browser Guard, temporarily, and that didn't hgelp. I already cleared the history and that didn't help.

Asked by arlener 3 months ago

Answered by arlener 3 months ago

latest update

I had to restore to install last update, May 25, 2025, and turn off auto update, because it is not compatible with GVoice. Or other G anything. Specifically, it took 20 … (read more)

I had to restore to install last update, May 25, 2025, and turn off auto update, because it is not compatible with GVoice. Or other G anything.

Specifically, it took 20 min. each time with all the stupid verification, for which I needed more verification, and when I did finally access G Voice, I could nor press the lock before the URL, nor any other way to enable Permissions, for sound and mic, which was now all, by default, shut off. I had to use GVoice to reach my SIM provider to find out why I showed plenty of Gigs left on my plan, yet no service for 48 hrs.

The whole verification hassle opens us up to more hacking, not less, as we get desperate, waiting to get the codes in the best of times. Also, phones often do not work, or are too slow to get the code in time. And I always have to do all this in a library parking lot, risking spying, because phone signal/internet rarely reaches us in rural areas, or is corrupted, with greedy AI taking up all the bandwidth. And cable is $50K investment, and does not work when the power is off, which due to Pacific storms, is about a total of 3 months a year. I dread having to go online for anything, and will not update Firefox until I hear some encouraging news.

Thank you all, this is still the best, lightweight browser. And at least I have people here to give me advice!

Asked by WDHC 1 month ago

firewall

i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i g… (read more)

i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i go about using this website if i don't know how to go about this

Asked by Mario Castellanos 3 months ago

Last reply by wirkutskijkarl 3 months ago

Can't reorder tabs

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayl… (read more)

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayland

Asked by jbrutsky 2 months ago

Last reply by jbrutsky 2 months ago

  • Solved

Secure Connection Failed The connection to the server was reset while the page was loading.

Secure Connection Failed The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity … (read more)

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by rohul.brac79 2 months ago

Answered by rohul.brac79 2 months ago

Facebook log-in

Earlier I had a problem with Facebook. When I clicked on the Firefox icon on the task bar Facebook would open to my home page. Then, out of the blue, this afternoon, when… (read more)

Earlier I had a problem with Facebook. When I clicked on the Firefox icon on the task bar Facebook would open to my home page. Then, out of the blue, this afternoon, when I open Facebook, a small page would show up then Facebook would load. When I would close FB (x in upper right corner), that mysterious page of FB was there. Had to close it by clicking on the X in the upper right corner. Tried several things but could not get it to go away. So, I uninstalled/reinstalled Firefox. Got everything reinstalled. Now,when I click on the Firfox icon on the task bar, what comes up is the Facebook log-in page where I have to enter ID/password. Before, Facebook would open automatically. Any idea why this is happening and how do I get FB to open automatically like before? Thanks

Asked by boong 2 months ago

"firefox browser being managed by your organisation"

How do I remove "firefox browser being managed by your organisation" . I have looked at several posts and don't understand a word of it. I recently re-installed Firefox … (read more)

How do I remove "firefox browser being managed by your organisation" . I have looked at several posts and don't understand a word of it. I recently re-installed Firefox and lost all my passwords but still have bookmarks, every time I turn off firefox it forgets my account sign in, I then get an email to say I have signged in on a new device. I suspect it is the Norton 360 security software. Please can someone explain in simple terms how to remove it. I have tried contacting Norton but their support is worse than Microsoft.

Asked by escondite 2 months ago

Last reply by jonzn4SUSE 2 months ago

Uzbek language is needed in the web translator

Google chrome, Microsoft edge (they recently added Uzbek languages, I think because I gave a feedback) and Brave supports Uzbek language. I do not directly translate the … (read more)

Google chrome, Microsoft edge (they recently added Uzbek languages, I think because I gave a feedback) and Brave supports Uzbek language. I do not directly translate the website from English to Uzbek but I want to learn some words while I am browsing by just selecting it and the quick translation. Google Chrome has an extension (Google translate extension) which can do this even more efficiently. But this extension in Firefox doesn't do it. I want one thing: please add Uzbek language so that I will be able to just click the words and see the quick definition. Or at least, if you cannot add Uzbek, please add a feature that enables me to click the word and the short English definition (let's say like Cambridge Dictionary or AI). It would also be helpful for my education.

Asked by Sanjarbek 2 months ago

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (read more)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Asked by Sylvie Thomas 3 months ago

Last reply by Dorothy 3 months ago

  • Solved

Addons/Extensions not working on refresh (priority onetab)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, onc… (read more)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, once I did all my extensions stopped working. The page looks like this.

For most of my extensions, I can just solve this by getting rid of them and adding them again, but if I do that for onetab I'd lose all my stored tabs. How can I get this back?

Asked by iacoponippaolo 3 months ago

Answered by iacoponippaolo 3 months ago