Showing questions tagged: Show all questions

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 3 months ago

Last reply by NoahSUMO 3 months ago

Reproducible slow (30 seconds) DNS resolution on Ubuntu 24.04

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04. Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay … (read more)

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04.

Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay is due to DNS resolution. This behavior is reproducible by simply closing Firefox, opening it again and entering the same web site once more. Once this initial delay of 30 seconds for DNS resolving has passed the web site can be browsed normally.

Using Google Chrome, Opera or even the Tor Browser on the same system works without any significant delay. Also a DNS lookup from the console returns data almost immediately.

As the delay is always exactly 30 seconds this looks like some DNS resolver timeout only showing up when using Firefox.

Neither starting Firefox in Troubleshoot Mode nor (as often suggested) disabling IPV6 for DNS by setting network.dns.disableIPv6 to true did help.

Any idea how to fix this 30 seconds delay?

Many thanks for any help, Felix

Asked by fb21 3 months ago

Last reply by TyDraniu 3 months ago

why would firefox cease functioning overnight??

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I j… (read more)

I have been messing with my computer and this morning Firefox had ceased to function, and I will be looking for my extensive bookmark list here or on another drive.. I just feel that windows 11 is pernicious!!

Asked by Nancy Jane 3 months ago

Last reply by cor-el 3 months ago

Notbytes with Firefox logo??

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobs… (read more)

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobson

Asked by JohnD 3 months ago

Last reply by James 3 months ago

Popups Not Blocked

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav res… (read more)

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav result I was asking for. How to strength the popup blocking function to stop this distracting behavior? Thanks for any pointers. This may prevent me from staying on FF.

Asked by homeovet 3 months ago

Last reply by markwarner22 3 months ago

Mozilla Freezes Mint on Field Autofill

When I attempt to use Firefox autofill for address/credit card/etc, Linux will prompt for Root password. After entering root password, everything freezes. I have no acces… (read more)

When I attempt to use Firefox autofill for address/credit card/etc, Linux will prompt for Root password. After entering root password, everything freezes. I have no access to mouse or keyboard and my entire OS become unresponsive. Besides the hangup, my firefox tabs randomly crash as well with the following bug tag: https://crash-stats.mozilla.org/report/index/3020d645-af46-4821-bbfc-e4d680250213. I don't know if the two are related, but both eventually lead my my OS freezing with only hard power down. Every time I try to use autofill, it freezes my OS. I can keep replicating the issue.

Specs:

Linux Mint 21.3 x86_64

Kernal 6.12.13-x64v3-xanmod1

Cinnamon 6.0.4

CPU: AMD Ryzen 5 3600X

GPU: AMD ATI Radeon RX 5600

RAM: TridentZ Neo 64GB

Asked by Dustin 2 months ago

Last reply by jonzn4SUSE 2 months ago

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 3 months ago

Last reply by markwarner22 3 months ago

Screen Time site blocker stopped working on Firefox

Hello, I use Screen Time to block sites on my Mac, running Sequoia 15.1.1. For some reason, it recently (within the last 2 weeks or so) stopped blocking sites on Firefox… (read more)

Hello,

I use Screen Time to block sites on my Mac, running Sequoia 15.1.1. For some reason, it recently (within the last 2 weeks or so) stopped blocking sites on Firefox 134.0.2, but not on Safari.

Is this a known issue? Is there a solution?

Thank you for your help.

Asked by richardlanguage 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

gliches on videos and no sound

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt wor… (read more)

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt work.I don't have those problems on vivaldi at least at this moment. I realy hope you can solve those issues. Kind Regads! Gina Monica Ciuca

Asked by Gina Monica Ciuca 3 months ago

Last reply by jonzn4SUSE 3 months ago

my internet provider's website blocked

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account. I have worked with their techs on two occasions to resolve any po… (read more)

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account.

I have worked with their techs on two occasions to resolve any possible issues on their end. We have determined that the problem is with Firefox/Mozilla's security, as they show no blocks on their end.

We tried with a new account, new passwords, but are still blocked. Please advise. I have enclosed a screen shot of what happens when logging in.

Asked by drvansteiner 3 months ago

Last reply by James 3 months ago

Website don't work when accessed with firefox

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox. … (read more)

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox.

Asked by Keith Sly 3 months ago

Last reply by markwarner22 3 months ago

boot up after 'sleep' mode

my new monitor offers a screen where I can shut down, sleep, or restart.......I usually chose sleep, because I think it allows me quicker access to my browzer home page w… (read more)

my new monitor offers a screen where I can shut down, sleep, or restart.......I usually chose sleep, because I think it allows me quicker access to my browzer home page when moving the mouse for reboot. However, about six or more times now, the sleep mode will stop, a "don't interrupt" message in ghost script in the upper left hand corner of the screen comes on, the an HP logo with a dizzing circular moving gif suggest the computer is starting........no so. I have waited 30 minutes or more, started and stopped with the power button, hit every key on the board and swear prolifically now and then with NO results.

Using a fairly new HP computer, win 11, and version 134.0.2 of FireFox......AND, I'm a good guy. I think so, anyway. What am I doing wrong. It seems that each time this happens, if and when the computer will restart, that FireFox has an update in the wings and needs to have that installed before I move on to use the pc. Is there a connection?

Sid Hausding paid subscriber and fan of FireFox since your beginning

Asked by avidsid 3 months ago

Last reply by markwarner22 3 months ago