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Right Click Menu is Broken

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see ima… (read more)

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see image). It doesn't change no matter what I click on. When I try to select something in the giant window of options, nothing happens. I'm having a very hard time with it, particularly because I can't open links into new tabs now.

Asked by apoquogue 3 weeks ago

Last reply by cor-el 1 week ago

Display size since latest update on January 14th

My firefox automatically updated on January 14th. Since the update, it opens with the tool bar above/off the screen, the left side off the screen, and it doesn't allow m… (read more)

My firefox automatically updated on January 14th. Since the update, it opens with the tool bar above/off the screen, the left side off the screen, and it doesn't allow me to scroll. If I go the the firefox icon at the bottom of the screen and click close window, I can sometimes get it to re-open normally and then leave it open for the balance of the day. I am running windows 11. My wife and I are have the same issue right after the update. Is there a fix on the way or a setting I can change to fix this.

Not as important but I want to get away from all things google. Right now my firefox is tied to a gmail account. To be void of google, do I need to completely take firefox off my computer and re-install with a new email account or can I transfer the account to a new email?

Appreciate your time Thanks so much for your help.

Tom

Asked by Tom Edgar 1 month ago

Last reply by Yest 1 month ago

Websites randomly load in the wrong font.

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. He… (read more)

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. Help!

Asked by Kevin Martin 3 weeks ago

Last reply by cor-el 2 weeks ago

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (read more)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 1 month ago

Last reply by Sondra Kinsey 1 week ago

Word replacement - Mr. Bully

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by … (read more)

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by opening repost. If it is one of my own comments I can open Edit and see the original. I asked Substack support about it and they say it isn't them and to check with my browser. OK, Firefox, is this a new "feature" of Firefox or someone hacking Firefox. Would you please look into this for me.

Asked by clwolffire 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (read more)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 4 weeks ago

Last reply by Paul 3 weeks ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 4 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

mozilla extension " screen recorder " logo not showing on my screen

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to u… (read more)

I have downloaded the mozilla extension " screen recorder". After giving all permissions , the logo of this extension is not showing on my screen .SO, I am not able to use this extension facility. Please solve it. And also I have been blocked for accessing this extension owner' s website. THANK YOU. OM PRAKASH GUPTA

Asked by om prakash Gupta 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

how to make firefox my default browser in Windows 11

I was using DuckDuckGo and it failed a connection, now trying to switch to Firefox as my browser. I still get confused about browsers and search engines, but I want to be… (read more)

I was using DuckDuckGo and it failed a connection, now trying to switch to Firefox as my browser. I still get confused about browsers and search engines, but I want to be able to connect to a website that did not function with DuckDuckGo, all of a sudden and for no reason I could figure out. I have Microsoft 365 Windows 11 (I think) on 1 laptop and Windows 10 on another laptop; I am trying to use the newer laptop with Windows 11 but not totally switched over.

Asked by gr8muin 1 month ago

Last reply by Balázs Meskó 1 month ago

The webpage loads too slowly

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.… (read more)

Hi, I'm having some issues with Firefox. I'm opening a website (which I usually visit) even slower than with Tor at the same time. I'd love to know why and how to fix it.

Asked by mozilla687 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Asked by DevilDog 4 weeks ago

Last reply by markwarner22 4 weeks ago