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Firefox is unstable - tabs crash, pages freeze, slow

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and s… (read more)

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and sometimes it works and sometimes they just crash again immediately. I can go to Amazon and the page won't load completely so I can't do anything. If I try and close Firefox it won't close, it is frozen. And often, pages just load very slowly even though my internet connection is strong. This just started about a month or so ago. I have refreshed Firefox, updated it, and checked the systems on my computer. All my internal diagnostics returned "no issues." So it has to be the program.

Asked by quidom 5 months ago

Last reply by quidom 5 months ago

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Can't allow Firefox to show ads on several websites

Running Win 11 Pro with the Firefox - 64 bit - All updated per June 9th. ISSUE: Website tells me I have an 'add blocker' or the product 'addblocker' installed. I don't.… (read more)

Running Win 11 Pro with the Firefox - 64 bit - All updated per June 9th.

ISSUE: Website tells me I have an 'add blocker' or the product 'addblocker' installed. I don't. However I get blocked even viewing my own website: fleksjobbernetvaerket.dk .... and others as well.... It's full of Google ads.

SOLUTION: I searched for how to solve this, but none of it is working, not even re-setting or re-installing Firefox, emptying cache, files and folders. I kinda gave up on this.

Hope you can help.

thanks Knud

Asked by Knud Kjølhede Petersen 6 months ago

Last reply by Agent virtuel 5 months ago

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stop video autoplay

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the pa… (read more)

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the page does not retain the change when i select the button REMOVE ALL WEBSITES. this problem has not been happening for years. it may have begun about six months ago. thank you for your time

Asked by ekworks 6 months ago

Last reply by ekworks 6 months ago

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Cannot install Adobe Acrobat extension for Firefox Windows

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The inst… (read more)

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The instructions I found from Adobe themselves don't seem to account for the most recent version (unclear which version I have, I got it off the microsoft store) and there's a FAQ board saying the extension is only available for versions 73 and older. Is it simply not available for me or am I not looking hard enough? Thanks!

Asked by Nicole Fitch 6 months ago

Last reply by jonzn4SUSE 6 months ago

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Connected Services

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed… (read more)

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed name is Firefox Mobile 126, Android 14. How can I find out where this is coming from?

Thank you

Asked by Michael Rosen 6 months ago

Last reply by cor-el 6 months ago

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Toggling visibility of the URL bar and tabs via the bookmarks toolbar visibility setting [SOLVED]

tl:dr Here's the CSS to put in userChrome.css file. This is the "hides everything" option. See toward the end of this post for others. navigator-toolbox:has(#PersonalT… (read more)

tl:dr Here's the CSS to put in userChrome.css file. This is the "hides everything" option. See toward the end of this post for others.

  1. navigator-toolbox:has(#PersonalToolbar[collapsed="true"]) {
 visibility: collapse;

}


+++

I was looking for a way to hide the nav bar and ran across this older forum topic (https://support.mozilla.org/en-US/questions/1288181).

The solution shown here seems to be non-functional these days (early 2024), but it gets us in the right direction, so below is the code for us to look at.

  1. main-window[chromehidden*="toolbar"] #nav-bar {
 visibility: collapse;

}

This is CSS, meant to be copied into a text document, itself placed in a folder called "chrome" that you'll need to create in your browser's active profile folder. Per step 6 in the instructions (https://www.userchrome.org/how-create-userchrome-css.html) linked by @jscher2000 in the above-linked forum topic, you'll also need to set toolkit.legacyUserProfileCustomizations.stylesheets to "true" in about:config. If you don't know what about:config is, this is a good example to get started, but I'm not going to explain it here.

This CSS code selects the object with ID #main-window, with an HTML attribute "chromehidden" equal to "toolbar", and sets its CSS property "visibility" to "collapse". Apparently Mozila have changed the way they implement toolbar hiding, as this no longer works — this chromehidden attribute is nowhere to be found in the HTML that drives the Firefox interface, not sure if that's the place to look for it, but I think so. Anyway, we need to dig around in this interface HTML ourselves to see what changes when hiding the bookmarks toolbar, so we can adapt a new method to what's going on in the browser now.

To do so, we open a window within a window (chrome://browser/content/browser.xhtml) and run the inspector via Web Developer Tools. Comparing the HTML we see here with the bookmarks toolbar in each state (I used BBEdit to compare the texts), we see that the object with ID #PersonalToolbar experiences a change in its "collapsed" attribute when we hide/show the bookmarks toolbar. So in our CSS code, we shift our strategy to update the "collapse" CSS property for #navigator-toolbox whenever it contains a #PersonalToolbar object with its own "collapsed" attribute set to "true", which occurs whenever we hide the bookmarks toolbar. Somewhat surprisingly, this approach of updating the CSS property seems to auto-reset on its own when the "collapsed" attribute is set back to "false", which occurs when we show the bookmarks toolbar again. In other words, it simply toggles with the visibility setting of the bookmarks toolbar, and we don't have to write any further code.

If you're interested in hiding some other UI element when hiding the bookmarks toolbar, you can modify this code to do stuff like that (but to go beyond the below examples you'll need to suss out the object IDs, CSS properties, and HTML attributes — and maybe more, depending on what you're trying to do — on your own).

But for convenience, here's an example that hides just the tabs:

  1. navigator-toolbox:has(#PersonalToolbar[collapsed="true"]) #titlebar {
 visibility: collapse;

}


Here's one that hides just the URL bar:

  1. navigator-toolbox:has(#PersonalToolbar[collapsed="true"]) #nav-bar {
 visibility: collapse;

}


Since those are the only other two things in the #navigator-toolbox to be hidden, I suppose that means we now have all options on the table (at least the way I have the browser set up). Enjoy!

Asked by firefox.anon8f8 6 months ago

Last reply by firefox.anon8f8 6 months ago

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stubborn cached web content

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit.… (read more)

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

Asked by S+x2Yn8 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Bookmark Toolbar

Can I have more than one bookmark toolbar at the top of the screen? I am a teacher and I have at least 12 maths bookmarks I would like to display as well as my standard /… (read more)

Can I have more than one bookmark toolbar at the top of the screen? I am a teacher and I have at least 12 maths bookmarks I would like to display as well as my standard / personal bookmarks.

Asked by FieldEagle 6 months ago

Last reply by Paul 6 months ago

  • Archived

New tab set homepage with own URL

On the iPhone and iPad it is possible to automatically open a desired URL when opening a new tab. But is it seriously not possible to do this on a Windows PC? It doesn't … (read more)

On the iPhone and iPad it is possible to automatically open a desired URL when opening a new tab. But is it seriously not possible to do this on a Windows PC? It doesn't make sense to me, as browsers on PCs usually have more functions and mobile browsers have fewer functions.

Asked by Jxsua 6 months ago

Last reply by cor-el 6 months ago

  • Archived

restore my passwords from pre-sync

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (agai… (read more)

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (again unsynced) and decided I should really use the sync feature to transfer my 500+ passwords onto my laptop for when I travel.

When I got home that evening, I turned on the sync feature on my main desktop, unfortunately it pulled all of my compromised passwords from my laptop and overwrote the ones on my main desktop. Is there anyway to restore my pre-sync passwords and ensure that they get transferred to my laptop instead please.

Asked by rmarks1701 6 months ago

Last reply by cor-el 6 months ago

  • Archived

about:support shows a list of ad-ons I was unaware of. Are these preinstalled?

I visited about:support for the first time today, and I notice a list of Add-ons I was unaware of (i.e. I did not installed these), and I have questions. Some of these m… (read more)

I visited about:support for the first time today, and I notice a list of Add-ons I was unaware of (i.e. I did not installed these), and I have questions.

Some of these made me think about the search shortcuts I see in Firefox's search setting:

amazondotcom@search.mozilla.org bing@search.mozilla.org ddg@search.mozilla.org ebay@search.mozilla.org google@search.mozilla.org wikipedia@search.mozilla.org

Are these preinstalled in the Firefox browser? What is their function? Are the search shortcuts and these add-ons associated?

Thanx

Asked by cybertrapped 6 months ago

Last reply by James 6 months ago

  • Archived

bookmarks and passwords

Windows operating system crashed and I had to reload it but before I did I coped all my files to an external drive Now Im back up running but need my bookmarks and saved … (read more)

Windows operating system crashed and I had to reload it but before I did I coped all my files to an external drive Now Im back up running but need my bookmarks and saved passwords from my old firefox file What folderdo I need to copy from my backup to get my data back Note I can not run the old firefox progrea,

Asked by Bobs 6 months ago

Last reply by cor-el 6 months ago

  • Archived

a second browsing tab crashes

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab. … (read more)

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

Asked by Alan 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

firefox startup

When I start Firefox it appears in a small window and it takes several tries to maximize it. In the past I right clicked on the Icon and I had a choice of setting the win… (read more)

When I start Firefox it appears in a small window and it takes several tries to maximize it. In the past I right clicked on the Icon and I had a choice of setting the window to open in Maximum, this doesn't seem available now. How do I get the window to open in maximum on startup?

Asked by harry37 6 months ago

Last reply by jonzn4SUSE 6 months ago

Tab crash

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox … (read more)

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox that says it will report the tab crash and then at the bottom of the info box there is the option of reconnecting or reestablishing the connection with the tab that had just crashed but nothing seems to be happening. I am not getting an indication that the issue is being looked at and I am 99% positive that no one from Firefox has been in touch with me about a permanent fix for this issue which is becoming more annoying all the time. In the past week or so it has happened around 4 or 5 times. So what can be done? I look forward to getting this issue resolved.

Asked by Stray_Horne 5 months ago

Last reply by Paul 5 months ago

  • Archived

Unable to access x.com, indeed.com and chatgpt despite passing verification challenges

Hello, I am unable to either log in or access accounts on the websites indeed.com, x.com and chatgpt's openai.com I used different computers (Windows 10 and Windows 11)… (read more)

Hello,

I am unable to either log in or access accounts on the websites indeed.com, x.com and chatgpt's openai.com

I used different computers (Windows 10 and Windows 11), different networks (Public library and private residence), and different versions of Firefox (125 and 126.0), one browser without any add ons and another with the "uBlock Origin" one, and I kept observing captcha or human authentication related errors.

With x.com, I would pass the human verification challenge (solve 10 puzzles), and then I would get the error "Something went wrong. Due to a technical issue, we couldn't complete this request. Please try again." I recorded my screen, and here you can see the video: https://web.archive.org/web/20240604035149/https://trello.com/1/cards/665e5d995d2e821054d66ac5/attachments/665e638096e76922e1404bd1/download/DISABLEMENT_-_unable_to_log_into_X_despite_passing_10_step_captcha_-_Screen_Recording_-_Made_with_FlexClip_-_20240603T172000PDT_-_shortened.mp4

Could I get some feedback?

Thanx

Asked by cybertrapped 6 months ago

Last reply by cybertrapped 6 months ago