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  • Archived

No sound coming through

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliv… (read more)

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliver the sound on those same websites.

Asked by rrotstein 6 months ago

Last reply by rrotstein 6 months ago

  • Archived

Get UAC popup requiring permission to update

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar… (read more)

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar. Today suddenly required it. I am administrator in windows 10, and have automatic updates enabled as always. I am using 125.0.3 (64-bit) version. This could be a bug or a virus? i am worried that could have given permission to a virus to install something else when i pressed the firefox icon.

Asked by YoPispo 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Blue progress bar no longer showing after clicking on download icon in Firefox

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but n… (read more)

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

Asked by jbb2004g 7 months ago

Last reply by jbb2004g 7 months ago

  • Solved
  • Archived

how to remove the "how to set your home page" tab that opens every time

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and resta… (read more)

I use google as my default firefox home page on my HP laptop. recently a second tab opens at the same time. "how to set the home page" --I've tried closing it and restarting the laptop, but it continues to pop up every time I open firefox as a 2nd tab. I am/was happy with my homepage opening to google. How can I get rid of this second tab. thanks

Asked by mmzz02468 7 months ago

Answered by cor-el 7 months ago

  • Archived

Browser re-sizing on start up

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've take… (read more)

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've taken a quick look through settings etc and can't see anything wrong...

Asked by matt_parker 7 months ago

Last reply by firefox2801 6 months ago

  • Solved
  • Archived

Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (read more)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Asked by Magicloud 7 months ago

Answered by Magicloud 7 months ago

  • Archived

default startup page keeps changing

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page … (read more)

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page keeps changing on me and it's infuriating to have to remake it every few months.

What is going on??

AB

Asked by AB 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Why do certain types of 'links' not work in Firefox, but do on other browsers

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cann… (read more)

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cannot click an item/button to reveal a menu below it. From the image supplied there are 2 'menu's' with a < character that when clicked should reveal a sub menu of items, works in Edge/Chrome etc.. the only extension I have is Keeper.

Asked by jftowers 7 months ago

Last reply by jftowers 7 months ago

  • Archived

can't use bank website

I'm having trouble using my bank's website. Sometimes I can't log on (error messages) or I can log on and can't use certain features. The bank is Regions. The site works … (read more)

I'm having trouble using my bank's website. Sometimes I can't log on (error messages) or I can log on and can't use certain features. The bank is Regions. The site works with other browsers. Is there some setting on the latest Firefox that needs to be adjusted? The articles I've read don't help. Thanks.

Asked by amyh2 7 months ago

Last reply by amyh2 7 months ago

  • Archived

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (read more)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Asked by WTC71 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Locked
  • Archived

SIGN in ID/EMAIL

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf … (read more)

The email acount I was using to sign-in to Firefox has been breached annd the onlyway I can recover it involves sending drivers license photo and current photo ofmy delf -- ehich would not prove snything. If somebody hsd my enough info they could fake that easy enough. Although they have takenaway allour privacy I refuse to send them that info.

If I had simply said I need helpchanging my password they never would have known. I was honest about the reason I needed a new password. Ended in my contacting Paypal and telling them to not acceot any more charges as I had the Premium email.

So noe I need a new sign-in here and Firefox becuase if I am asked code to be retrieved from that provider I won't be able to get it.

If someone can help me please send notice to : [email address]

Thanks in advance Paul

Asked by Paul Ellis 7 months ago

Last reply by Paul 7 months ago

  • Archived

Firefox deleting pdfs downloaded in private mode

I had downloaded a couple of pdfs from google drive via private browsing which were stored in my 'Downloads' folder. But as soon as I closed the window the pdfs were dele… (read more)

I had downloaded a couple of pdfs from google drive via private browsing which were stored in my 'Downloads' folder. But as soon as I closed the window the pdfs were deleted. I had also downloaded a zip file which wasn't deleted.

Asked by llxphltc 6 months ago

Last reply by llxphltc 6 months ago

  • Archived

Subfolders not opening

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 1… (read more)

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

Asked by artsiii 7 months ago

Last reply by cor-el 6 months ago

  • Archived

images with animation not displayed on the site

Site (https://www.pinerolo.news/ The animated images of the articles are loaded once every 3. On Chrome Android I have no problem. I solve it manually by resizing the … (read more)

Site (https://www.pinerolo.news/

The animated images of the articles are loaded once every 3. On Chrome Android I have no problem.


I solve it manually by resizing the page, so they load.

Where could the problem be? In the animation of their site? Do you have any advice on a fix?

Asked by gerayl7 7 months ago

Last reply by cor-el 6 months ago