Firefox Support Forum

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixer of windows 11 (see example screenshot with twitch tab in background playing)

In the past, I was able to fix this issue by simply restarting the audisrv service and everything would work normally but now nothing I do seems to work. I've tried:

- Resetting - Uninstall/reinstall - Disabled all extensions - New profile

I do not have this issue on firefox dev or firefox nightly. If anyone has any ideas on how I could resolve or better diagnose this issue it would be much appreciated! TIA

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notifications. I accidentally turned it on, then I managed to turn it off. Except it now keep asking me if I want to enable it.

Looking at the settings, the only two options available are "Always ask" and "Yes", with no way of just saying no... why?

Hi,

After restarting my MacBook today, it seems like Firefox has been updated. When I signed in to my account, all of my passwords as well as my search history and personal customization have been deleted.

This is a very unfortunate situation. Please advise on how this can be restored.

Kind regards, Oskar

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian

When I go to website nypost.com, and select a random article that has a video display at the top of that page, a pop up of a smaller video window appears in the lower right corner of the screen.

For example,

Go to nypost.com Select an article with a video such as https://nypost.com/2024/01/30/metro/phony-uber-driver-charged-with-ripping-off-nyc-bar-patrons-in-cellphone-scheme/

There is a pop window of a smaller video screen that shows in the lower right corner

Autoplay is disabled

Is there a specific setting to stop this functionality of the pop up video window to appear? Is the block pop up window functionality in the same category of this description supplied above?

Thank you.

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards.

If you see the images, this is a screenshot of an Excel grid, taken using win 11 snap tool (shift+win+s). I paste this into paint.net (5.0.12) Then select all and copy/paste into Confluence using Firefox. The edges of the images are either shifted, or a line is added.

If I use paint instead of paint.net, it is ok. If i use edge instead of Firefox, it is ok. Saving the file as png and importing it and its ok. Pasting from paint.net into powerpoint and its ok.

Any ideas what is causing this or how to fix it? I'm going to ask atlassin (confluence) and paint.net help as well.

Hello there. Some months back Firefox decided to block my Dragon NaturallySpeaking extension. This extension is needed so that I can properly control my browser using speech as I have severe repetitive strain injury through typing. The explanation given is that the extension violates some privacy rules that Firefox have put into place.

Whilst I fully appreciate how Firefox is looking out for us, I am really puzzled as to why I do not have the option to say that I am not concerned about this issue and want to continue using the extension. The Dragon NaturallySpeaking software costs several hundred pounds, and it has now been rendered much less effective, which prevents me from working properly in my browser.

I have of course contacted Dragon NaturallySpeaking who just said that they were looking into it, but nothing has been done (presumably I am running a version that they no longer actively support).

Could you please explain to me why it is not possible to allow the users to make an informed decision about whether or not to continue to use an extension? I find it very hard to believe that an extension which is well established as the leading speech recognition software is a serious threat to me?

Hi!

I'm having an issue where everything on the browser flickers whenever i'm scrolling.., i've tried to search for some help on the issue but im stuck.., can someone please help with this.

Despite reading almost 100 questions about this exact issue asked for years, there still seems to be no answer, and no fix to get this function to work properly.

Checking the box should completely remove the drop box for location, and the entire point is that it should ask you where to save every file,instead of defaulting.

I started with Netscape, lived through Mozilla and then been FF ever since. I love it. But increasingly, I am running into problems with using features in many websites.

For instance with Cigna Health, you can't reset your pw and open certain other links. Cigna Support has a simple solution which has always solved my problem: use Chrome or Edge.

B&H Photo Video mostly works but for instance if you are looking at the pictures associated with a product review and try to enlarge them, FF won't do it. Chrome and Edge do it.

I am finding more and more websites that have these glitches. It's almost as if some website designers are not paying any attention to compatibility of their product with FF.

Am I missing something in the config of FF or are these issues real and likely to get worse over time? I am very worried that if it continues that I will get a message like "Many features on this website are not compatible with FireFox."

I am not a programmer but if there is anything I can do to help, I am glad to do so.

sfoAlan

Firefox doesn't seem to have a built-in feature for listing the contents of each container tab in Firefox one at a time. That is, I would like to have only the contents of one tab container shown on my browser at a time, and be able to switch from one container to another freely. What is the use of containers if all their contents are displayed at once on the tabs of my browser?

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

When I launch FF after rebooting an annoying ad pops up on the new page tab, the contents are:

'Get the inside scoop

See the add-ons our staff use to make browsing faster, safer, or just plain fun!'

It pops up just under the puzzle piece icon next to the address bar.

Is there a way to block it?

Every time I right click and select "Open Link in New Tab" Firefox is not opening this new tab next to the current tab. It instead moves this new tap to the end of all the tabs (of the current website). This is an annoying behavior, I have to go all the way to the end of the tabs to look at the name page that I just opened. How do I fix this behavior?

Shortly after launching, Firefox loads small PDFs very quickly, within 200ms. However, a short while after launch, it starts delaying about five seconds before opening the same, small PDFs, whether they are on disk or fetched via the network, and regardless of whether they are cached locally or downloaded. I've examined the performance profile of the slow loads, but I'm not sure what to look for.

Restarting the browser reliably makes PDF loads snappy again, but the effect doesn't last very long, less than an hour before the five second delay returns.

I've seen this behavior on all PDFs, but here are two examples:

https://lawfilesext.leg.wa.gov/biennium/2023-24/Pdf/Bills/House%20Bills/2468.pdf?q=20240122183210 (68 KB) https://s1.q4cdn.com/806093406/files/doc_downloads/test.pdf (3.82 KB)

This problem occurs on My wife's and my machines. My wife has a printer. I do not. When we try to print the preview shows only a few lines or at best a half page. Even if we want to print multiple pages that's all that shows up. We have "print all" as the default setting. The problem started about a month ago. I think it has something to do with the newer versions of Firefox.

As the title says when I am using the video player on Coursera website I am not able to hide the control bar while on fullscreen mode (even if I don t move my mouse for more than 15 seconds). I ve attached a screenshot with the control bar being displayed. (also the captions are overlapping with that control bar) I ve also tried different ways of opening the fullscreen mode (click on the "Full Screen" button or by pressing 'F'). I don t have this problem on websites like YouTube.