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Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 2 months ago

Last reply by cor-el 2 months ago

Add-ons Manager Tab

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented? … (read more)

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented?

Asked by David.Conway 3 months ago

Last reply by zeroknight 3 months ago

Go back one page, not working on Microsoft forum website

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this websi… (read more)

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

Asked by s malik 3 months ago

Last reply by jonzn4SUSE 3 months ago

Can get to craigslist and other sites. No more option in Firefox to accept security risk.

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missi… (read more)

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missing. Clicking on "Advance" only displays a dropdown with an SSL error.

While I appreciate browsers prioritizing security, there should be an owner override. After all, I own my PC, and I should have the freedom to make choices, even if it means accepting potential security risks.

Did Firefox change this override option, or do we need to switch to another browser if we encounter this issue?

Asked by Terra Civis 2 months ago

Last reply by zeroknight 2 months ago

Can t hide the video controls bar on Coursera website

As the title says when I am using the video player on Coursera website I am not able to hide the control bar while on fullscreen mode (even if I don t move my mouse for m… (read more)

As the title says when I am using the video player on Coursera website I am not able to hide the control bar while on fullscreen mode (even if I don t move my mouse for more than 15 seconds). I ve attached a screenshot with the control bar being displayed. (also the captions are overlapping with that control bar) I ve also tried different ways of opening the fullscreen mode (click on the "Full Screen" button or by pressing 'F'). I don t have this problem on websites like YouTube.

Asked by ELCO11 2 months ago

Last reply by zeroknight 2 months ago

Wiadomosci

Dzień Dobry, Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę. Po… (read more)

Dzień Dobry,

Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę.

Pozdrawiam Wojciech

Asked by Wojtek Sierpotowski 2 months ago

Last reply by Kiki 2 months ago

Primary Password

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Passwor… (read more)

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

Asked by Bonniebc 2 months ago

Last reply by cor-el 2 months ago

"Bookmark Current Tab" automatically save the bookmark in the "Other Bookmarks" folder instead of allowing me to save it in my desired folder.

Prior to updating to Windows 11 I was able to specify the bookmark folder that I wanted to save the bookmark in when I pressed "Bookmark Current Tab" or "Ctrl-D". Now it … (read more)

Prior to updating to Windows 11 I was able to specify the bookmark folder that I wanted to save the bookmark in when I pressed "Bookmark Current Tab" or "Ctrl-D". Now it automatically saves the bookmark in the "Other Bookmarks" folder instead of allowing me to save it in my desired folder? I then have to find the saved bookmark and manually move it to the desired folder. Is there a fix for this or is this a permanent feature change? Thanks for your help.

Asked by John S 3 months ago

Last reply by zeroknight 3 months ago

Cannot Log on to iCloud account through Firefox Browser

For the past two days, I am unable to log on to my iCloud account through a Firefox Browser. I've tried to do so on two different computers which have accessed iCloud th… (read more)

For the past two days, I am unable to log on to my iCloud account through a Firefox Browser. I've tried to do so on two different computers which have accessed iCloud through Firefox many, many times. However, I have no problem logging on to my iCloud account using an Edge Browser.

When I try to log on to my iCloud account using Firefox after entering my user name and password, I receive the two factor authentication from iCloud on my iPhone. However at this point, iCloud immediately gives me an error message (screen shot attached), and I am unable to enter the authentication code. I can only return to the log on page.

Since this problem occurs using Firefox on two different computers, but I have no problem accessing iCloud using a different browser, I have to assume this is a Firefox issue, but I do not see that this is a systemic problem. Any suggestions? I hate using Edge for anything, but I am on iCloud.com a lot, so this is inconvenient.

Asked by sdfypzwx8s 3 months ago

Last reply by jonzn4SUSE 3 months ago

FF 121.0.1-64bit doesn't work right on multiple popular sites

I started with Netscape, lived through Mozilla and then been FF ever since. I love it. But increasingly, I am running into problems with using features in many websites. … (read more)

I started with Netscape, lived through Mozilla and then been FF ever since. I love it. But increasingly, I am running into problems with using features in many websites.

For instance with Cigna Health, you can't reset your pw and open certain other links. Cigna Support has a simple solution which has always solved my problem: use Chrome or Edge.

B&H Photo Video mostly works but for instance if you are looking at the pictures associated with a product review and try to enlarge them, FF won't do it. Chrome and Edge do it.

I am finding more and more websites that have these glitches. It's almost as if some website designers are not paying any attention to compatibility of their product with FF.

Am I missing something in the config of FF or are these issues real and likely to get worse over time? I am very worried that if it continues that I will get a message like "Many features on this website are not compatible with FireFox."

I am not a programmer but if there is anything I can do to help, I am glad to do so.

sfoAlan

Asked by alan225 2 months ago

Last reply by zeroknight 2 months ago

BAD REQUEST

About a month ago Firefox started giving me BAD REQUEST for URLs generated by the MLS system all of us realtors use. This URL works fine in Safari, but not in Firefox … (read more)

About a month ago Firefox started giving me BAD REQUEST for URLs generated by the MLS system all of us realtors use.

This URL works fine in Safari, but not in Firefox any longer. What has happened and how/when will this be resolved? JPaul

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by jpmflorida 2 months ago

Last reply by cor-el 2 months ago

Websites don't work with FireFox but do with other browsers

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem … (read more)

I've written about this before and never got a working answer. I have to use Chrome or internet explorer for some work because FireFox won't open the sites. This problem hasn't been fixed by I clearing cache and cookies as recommended back when I first asked a year or so ago.

Now the latest website I haven't been able to use is the Post office! USPS.com -- If I try to track a mail piece using my tracking number the site can't bring it up. The site tries for long time then tells me to try later. When I try with another browser such as Chrome, the result is there within a couple of seconds. It looks like I'm going to have to leave FireFox which I hate as I've used it so long - over ten years at least.

Version 121 Windows 10

Asked by rkclaw 2 months ago

Last reply by jonzn4SUSE 2 months ago