Showing questions tagged: Show all questions
  • Archived

can't access a web page.

I can't access this web page: www.fivelakes.settlement.com. This comes up: Hmm. We’re having trouble finding that site. We can’t connect to the server at www.fivelakes… (read more)

I can't access this web page: www.fivelakes.settlement.com. This comes up:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.fivelakes.settlementaccount.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by akhenaton_50 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Please add better support for .mp4 video playback.

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No … (read more)

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q


Pretty much a URL string like example.com/videosample.mp4

Asked by DestructiveBurn 1 year ago

Last reply by James 1 year ago

  • Archived

security.enterprise_roots.enabled is grey out

Followed instructions on https://support.mozilla.org/en-US/questions/new/desktop/form and https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference "se… (read more)

Followed instructions on https://support.mozilla.org/en-US/questions/new/desktop/form and https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference "security.certerrors.mitm.auto_enable_enterprise_roots" is set to disabled but "security.enterprise_roots.enabled" is set to true but is greyed out and I do not have a toggle option to disable it - why and what is the solution ? No Anitvirus software except windows 11 defender is installed.

No "ImportEnterpriseRoots" entry available in registry and no HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\.... entry

Please help!

Asked by nsteinh 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Data from a website is deleted upon closing Firefox, despite an exception being set for this website

Hi all. I use Firefox 120.0.1 with the setting "Delete cookies and site data when Firefox is closed" to clear said data when closing Firefox. I have also set an exceptio… (read more)

Hi all.

I use Firefox 120.0.1 with the setting "Delete cookies and site data when Firefox is closed" to clear said data when closing Firefox. I have also set an exception for a few websites, so they should save cookies and data. However, this does not work as intended. After closing and reopening Firefox, both cookies and data are gone from these websites. I have looked for a solution in older forum entries, and it was recommended to adjust the history settings. It seems that checking the box at "Delete cookies and site data when Firefox is closed" automatically sets the history settings to what can be seen in the attached screenshot. Altering these automatic settings unchecks the box above. Is this issue related to the website or is there a way to solve it?

Asked by Firkraag 1 year ago

Answered by Firkraag 1 year ago

  • Archived

Can Firefox bookmarks and/or passwords be transferred from old hard drive?

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwor… (read more)

I just built a new computer with all new parts and Windows 11. The old one is disassembled. I realized afterwards that I had forgotten to save the bookmarks and passwords into the formats that make importing easy. So I have the original hard drive where Firefox was located on (with Windows 10). Is there a way to copy/paste/import any folders and/or files from the original hard drive to the one on the new computer to transfer the bookmarks and/or passwords?

Asked by sunsrfsnow4me 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Why does Firefox stay on the Linkedin page

I'm up to the most current version of Firefox 120.0.1 (64-bit) Windows 11 For this and the last versions over a couple of years whenever I go to; https://www.linkedin.… (read more)

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

Asked by Mr BO 1 year ago

Answered by Mr BO 9 months ago

  • Solved
  • Archived

Undo "troubleshoot mode" AND in about:preferences Undo "More from Mozilla"

tell me how to undo "troubleshoot mode", read the "help" article, do not understand. tell me how to undo the "More from Mozilla" in about:preferences. I have NO idea. … (read more)

tell me how to undo "troubleshoot mode", read the "help" article, do not understand.

tell me how to undo the "More from Mozilla" in about:preferences. I have NO idea.

I try, but I am usually confused by these help articles.

Asked by sandyp-pr 1 year ago

Answered by cor-el 1 year ago

  • Archived

HOME PAGE ICON

I AM ATTACHING AN IMAGE THAT MAY HELP WITH MY QUESTION. I USED TO HAVE MY HOME PAGE ICON SHOW UP BUT IT NO LONGER DOES. SEE ATTACHMENT. HOW CAN I RESTORE THE HOME PAGE… (read more)

I AM ATTACHING AN IMAGE THAT MAY HELP WITH MY QUESTION. I USED TO HAVE MY HOME PAGE ICON SHOW UP BUT IT NO LONGER DOES. SEE ATTACHMENT. HOW CAN I RESTORE THE HOME PAGE ICON? PLEASE REPLY TO [removed email from public]

Thank you

Asked by stebbinsphotography 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to create a search tile shortcut on Firefox Home Page

Whenever I open a new tab or window, I'm greeted with the Firefox home screen, which displays various shortcut tiles. Currently, I have a shortcut for Amazon, which incl… (read more)

Whenever I open a new tab or window, I'm greeted with the Firefox home screen, which displays various shortcut tiles.

Currently, I have a shortcut for Amazon, which includes a handy blue magnifying glass symbol 🔎 indicating it's a search shortcut and not a shortcut that will take me to an URL. I'm looking to set up similar search shortcuts for YouTube and Google. I've attached an image below for reference.

If anyone is familiar with how to customize these search shortcuts in Firefox, your guidance would be greatly appreciated. Please let me know if you have any tips or steps to follow.

Asked by Douglas 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Library

After running Import and Backup and selecting the date I want, the left column in the Library shows History, Downloads, Tags, and All Bookmarks. Under All Bookmarks, tho… (read more)

After running Import and Backup and selecting the date I want, the left column in the Library shows History, Downloads, Tags, and All Bookmarks. Under All Bookmarks, those folders have all the stuff I want in my Firefox browser. Currently my browser shows the folder names, but the folders are empty. How do I get the left column into my browser?

Asked by Bill Morrey 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Bookmarks won't copy from old profile to new

I had to totally rebuild my system from the bottom up. I had a copy of my old profile stored in the cloud, so I figured I was OK. When, I copied the files from the saved … (read more)

I had to totally rebuild my system from the bottom up. I had a copy of my old profile stored in the cloud, so I figured I was OK. When, I copied the files from the saved profile to my new profile, everything came over except my bookmarks. I copied the places.squlite and favicons.squlite files (which I understood to contain my bookmarks) separately and pasted them separately into the new profile, but to no avail. I used to keep a separate backup of my bookmarks, but when I learned that the bookmarks were kept in the profile, I stopped. How far up the creek have I gotten myself stuck, and is there a way to restore my bookmarks?

Asked by crogerblair1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (read more)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Asked by br5491 1 year ago

Answered by zeroknight 1 year ago

  • Archived

The ribbons containing the tabs and the search bar are taking up too much of my screen height, how can I make them smaller?

'I want to reduce the height of the two ribbons, (the tabs ribbon and the search navigation ribbon) at the top of my browser so that they do not take up as much height of… (read more)

'I want to reduce the height of the two ribbons, (the tabs ribbon and the search navigation ribbon) at the top of my browser so that they do not take up as much height of the screen display. How can I do that?

Asked by david.bauman78 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Open local MS-Access database with Firefox 120

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to … (read more)

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to save the file rather than onening it with MS access. Under Firefox settings/applications the file type .mdb does not appear. If I answer the question "What should Firefox do with other files?" with "Ask whether to open or save files" it has no effect at all. I expect to find an entry for .mdb files where to choose "always ask" as was the case earlier. Please help!

Regards Volker Zipp

Asked by vozi 1 year ago

Answered by vozi 1 year ago

  • Solved
  • Archived

Stop Files From Automatically Saved to Backup Folder

If I download a .PDF file (or anything else) Firefox asks where I want to save the file and I can change the name of the file. The file is then downloaded to my selected… (read more)

If I download a .PDF file (or anything else) Firefox asks where I want to save the file and I can change the name of the file. The file is then downloaded to my selected folder on my PC. BUT a copy of the file, with original name, is also stored in my C: downloads folder. How can I stop that? I know how I can change the default folder but I do not want any default download folder, I want to be asked "Where?", "Name?" and the ONLY copy of download goes to that location.

Asked by wingrider6 1 year ago

Answered by cor-el 1 year ago

  • Archived

Viewing Tiktok profiles breaks with privacy.resistFingerprinting=true

When viewing any tiktok account profile page, for example this one , the videos do not show up, and says "Something went wrong, Sorry about that! Please try again later."… (read more)

When viewing any tiktok account profile page, for example this one , the videos do not show up, and says "Something went wrong, Sorry about that! Please try again later."

Here's what i did:

  1. Created new Firefox profile with default settings and no extensions
  2. Visited a TikTok profile, and saw it opens as expected
  3. Changed privacy.resistFingerprinting to true
  4. Refreshed the TikTok profile page, and the error message shows up

I opened the console and compared and there were new warnings:

  • Blocked https://www.tiktok.com/@tiktok from extracting canvas data because no user input was detected.
  • Get user detail failed for getting wrong response

And 3 errors, when there were 0 before, all three read

  • Uncaught TypeError: _0x5e9eb8[_0x2bd187] is null

Asked by ranidspace 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Extract media links is displayed in the firefox right context menu

Extract media links is displayed in the firefox right context menu I want to hide it from the right context menu. What should I do. Can't it be hidden? Firefox Version 12… (read more)

Extract media links is displayed in the firefox right context menu I want to hide it from the right context menu. What should I do. Can't it be hidden? Firefox Version 120.0.1 64bit Windows11 Home 23H2

Asked by sweet0670 1 year ago

Answered by sweet0670 1 year ago