Firefox Support Forum

I occasionally use a site (www.zoomcare.com) which does not work properly with Firefox (I've been using Microsoft Edge (Windows 10) to access it). The problem comes when I try to login. I enter my username and password, and that brings up a blank page that does not redirect to anything, so I'm stuck.

Just out of curiousity, I was looking through Advanced Settings, and found security.csp.enableNavigateTo. It has been set to false, but when I set it to true, I am able to successfully login (I still go to the blank page, but after a brief pause, I'm redirected to a logged-in page).

I'd like to know something about the security implications of enabling this property. Is it a bad idea? (Not knowing, I've set it back to false and will continue to use Edge for now).

Hello, Please help me to resolv the error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support."

In windows 10, I got used to opening a new window in FF and then a "tab" for the new window would open in the taskbar. I could then switch between windows by clicking on these tabs on the taskbar. In windows 11, I can click on the FF icon in the taskbar and open a new window, but a tab for that new window no longer appears on the taskbar. Instead of the previous tabs on the taskbar for each new/open window, there is nothing. I have tried the suggestion, found in another thread, to use about:config to change to false the setting browser.taskbar.previews.enable, but there was no difference. Does someone know another approach, or is this a windows 11 "feature"?

Autoplay media blocking does not work. I've tried to block autoplay on sites settings and also done this about:config fix without results.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true '

Videos still start playing in some websites. I've noticed that when reloading the page, then autoplay blocking works.

Example: https://www.iltalehti.fi/formulat/a/35242327-7699-45a2-a1b5-75ff330a9d13 When i go to page first time, it shows on the left of address bar, that autoplay function is not even enabled (no autoplay block icon). When i reload/refresh the page, then it shows that autoplay is disabled and autoplay block is working properly (icon appears).

So it's only issue when visiting the page first time, if page is refreshed, no issues.

Firefox 117.0.1 (64 bit) Build 20230912013654 Windows 10 Home - Version 22H2 OS build 19045.3448 The link to download my Sears credit card statement in pdf form has disappeared when accessing the website (https://citiretailservices.citibankonline.com) with Firefox. It still appears and works normally when the website is accessed with Chrome. I have the uBlock Origin extension installed on Firefox, but it is disabled on the Sears website. Screencaps attached.

For some reason every type of embedded video, youtube, webms, etc, all show up washed out in white. This only happens in FF and I have tried a few ways to fix, but no luck. Any ideas?

Thanks.

Using Firefox 117.0 (64 bit) with Windows 10 Pro 22H2, I have www.google.co.uk set as the home page. Whenever I use the homepage search box to enter a search term, Firefox stalls for about 10 seconds before showing the search results. Selecting any search results opens the relevant page straightaway. Subsequent new searches using either the search box at the top of the results page or the home page again also has the 10 second delay. Using the search box in the Menu Bar does not have this delay - the results are shown straightaway. This has been happening for the past two weeks or so and using the previous version of Firefox. I've been using Firefox for many years and have never had this problem. Chrome works fine. I've tried all the "solutions" found on the internet, refreshed Firefow, tried a new profile, troubleshoot mode, etc, without any change. Also, within the past 24 hours, I can no longer open www.screwfix.com - with www.screwfix.com in the address bar, I get a completely white page without any error message. Screwfix opens fine with Chrome on this machine and with Firefox on Android tablet and phone. Please can you help with this. I'm in the UK. Thanks

Past experience. With just a few tabs open there was a "+" button at the right hand end of the tab bar for a new tab. When the number of tabs got too many (in my case 18) the "+" button was JOINED by a ">" button to be able to see tabs off the right hand end of the toolbar, but still use the new tab button.

Post update to the current version of Firefox, at the point the ">" button appears it is REPLACING the "+" button.

I know there are workarounds, but my "rut" is to use the "+" to get a new tab.

Is there any way of getting it back?

Hello, After the last update (September 2023), I've been having issues with in-game ads being blocked, even with exceptions added and Advanced Tracking options turned off.

I got them to work for a couple of days, but now they're being blocked again. I've cleared cache & cookies, restarted Firefox, reset permissions, all have not helped.

Please advise!

I'm using Windows 10 on an HP PC screenshot of website permissions included

Any ideas why I am seeing these strange rectangles on Google maps?

Confirmed not caused by an extension as I still see them in Private window and do not see them when using Brave.

They don't stay in the same geographical location when zooming in and out.

For several weeks now I have been using the beta Firefox Translate fuction. As from todays beta update 117.0b8 the option to translate Russian to English has been removed. Is there any specific reason for this removal? I have had to go back to Chrome and Edge to use atuomatic translation. Even Brave offers Russian language translation!

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

But Firefox keeps starting automatically when I restart my computer. Attached is an image of how the settings are now.

What should I do? This is a bit annoying. I don't use Firefox as my main browser but I work as a customer success manager for an online platform and always need to do some tests on Firefox, but I don't want it to start automatically when I turn on my computer.

I'll for instructions.

Thank you

The Backstory: As a graphic designer, I save things from the web all the time--stock websites, client downloads, all that jazz. Because I have a ton of clients, I have the "Always Ask You Where to Save Files" option selected, and it usually does a pretty good job of remembering where I want to save stuff.

However, I've encountered a crazy bug in the last month: When I save images--jpegs specifically--from Adobe Stock, it will pop up the "where to save" window, and it will be a certain client's folder. (For clarity, we'll call this Tammy's folder.) I'll navigate to the new location I want to save assets for the current project I'm working on (let's say this is Mike's folder). Then I'll download another jpeg for Mike's folder from Adobe, but it will start me back in Tammy's folder again. This means I have to re-navigate to Mike's folder, every single time I want to save anywhere other than Tammy's folder.

Here's the weird thing: When I save .ai/vector files from Adobe stock, it remembers the last folder I saved an .ai/vector file to. Same for .pngs and other file types. On other stock websites, it will also remember, whether they are jps, zips, svgs--it works fine. It's JUST jpegs (not jpgs) from Adobe Stock.

I've tried clearing cookies, data, resetting the download location, rebooting my computer in between all the changes, and even going into the about:config to try to fix it that way. Short of uninstalling/reinstalling firefox, are there any other solutions I should try?

Thanks!

I can't figure out how to get Firefox to autofill info like my email addy, name, phone number, etc. What is the secret - so annoying to have to type this stuff over & over again. Makes me miss Chrome.

Thanks for your help!

~Lisa

Recently, firefox added an annoying feature that throws unwanted popups into my face: Website translation.

I want it gone. I can't seem to find any switch to get rid of that garbage in the preferences. I'm not scared of about:config but the best I could find was a list of languages to never translate.

How do I globally and eternally disable website translations?

Rodrigo Viana Rocha detect the right problem in AppArmor configuration and fixit Netflix on Firefox: "The WidevineCdm plugin has crashed"