Firefox Support Forum

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

For some reason, with no prompting I'm aware of, the click and drag scrolling feature of the middle mouse button has stopped working, solely in Firefox. It works fine in other programs, such as Steam or Edge. The error persists across multiple mice, and while in troubleshoot mode. Middle click by itself does work, opening and closing tabs with no issues. I'm fully updated, both Windows and Firefox. I haven't tried reinstalling yet, but I wanted to ask if there was any other known fix I didn't manage to find.

New version of Firefox has bookmarks showing with black background. I want to change it to no color at all. I have some vision problems and many bookmark icons don't show up with a black background.

Previous versions of Firefox didn't have this glitch.

Thanks if you can help.

DM

Hi! In my setup Firefox tabs keeps crashing for about one week (not sure when it was really starting). In most cases, only one tab crashed and others contiune to work. Only sometimes a second tab crashes at the same time. I also tried the safe mode but the crashes continued to happen.

Here are some crash report ids.

• bp-424febad-20de-4a47-b610-8a6840230101 1/1/23, 22:16
• bp-8458651d-76c9-4ddb-ab47-ab1ea0230101 1/1/23, 21:28
• bp-ba2ecd2d-d5e1-4119-9fba-623820230101 1/1/23, 22:31
• bp-0a25fe65-005b-4440-831f-e49d40230101 1/1/23, 22:31
• bp-66efb533-1649-470d-8d19-ad0ed0230101 1/1/23, 22:31
• bp-ebe8d424-07d5-4aa8-a985-ba1380230101 1/1/23, 22:31

I would love hearing from you soon! =)

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

I know my Firefox (Win 10) blocks ads because I can see where they were supposed to be. Also, Youtube ads at the beginning of a video last only 1 or 2 seconds. But I've forgotten how I achieved that. I can find no evidence of an ad blocker on my computer or my Firefox browser. How can I find out how ads are blocked?

In YouTube have some videos, which name seems not correct.

In Firefox settings -> allow sites use their own fonts = enabled uBlock Origin -> no-remote-fonts = disabled gfx.down -> gfx.downloadable_fonts.enabled = true/false (doesn't matter, nothing changes) Stylus -> enabled/disabled (doesn't matter, nothing changes) To Google Translate -> enabled/disabled (doesn't matter, nothing changes)

With Alt -> Page Style -> Without style hieroglyphs still don't show correct

OS: arch Firefox: 108.0.2 64

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0

I have firefox 108.0.2. I have enabled the Block pop-up windows option. I have a local file that open popups (file:///local_path/a.html). When I open the file I get a notification that pop-ups are blocked. I try to put an exception in Block pop-up windows with the path: file:///local_path/a.html, but does not work (warning still appears) How I can do it?

I am using Firefox 108.0.2(32bit) on a Windows 7 computer. Within the last three weeks two sites Menards.com & aarp.org have become blocked by security rules: Menards by Incapsula & AARP by Imperva. All other websites I currently visit work fine as did these before. I've cleared cache and cookies and "forget these websites" in history. This solves the problem for the first page on Menards.com but any link-click and the problem returns. This also cleared the AARP website but I cannot log in to my account there nor access some of the other clickable links. I can access these websites fine on other computers on this network using Firefox. This computer will access those two sites using the portable chrome browser but not the installed Tor browser. This computer will not access these sites using a VPN or with AVG disabled. I've toggled a few DNS and HTTP settings with no effects. For a year, the only thing I noticed different from this computers and the others is that this one continues to allow Java to be updated whereas the others are unable to download its update. Could that be the problem? Why these are the only two websites that seem to be affected is the baffling part. Menards has thanked me but has not gotten back and AARP wants me to reinstall my operating system. Thanks for any help you may suggest.

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

I have run Firefox for years on up to 4 PCs at once, everything has always synced and screens all look the same. Recently one laptop lost the addon extension icons in the Firefox toolbar. They remain on all other installations. I have tried uninstalling Firefox and installing an earlier build, and also the latest Beta build with no luck. All extensions show as installed and activated. I have copied the Profile from another laptop. I have of course done a reset. Any other suggestions?

Why do I get this when I try to use link for EU website?

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: KLRxbcV9sIDtjWJsYMAQTrVxdUuB2TfP8GMEKXRcreR92Bkw0DrWDA==