Firefox Support Forum

Hi all,

I am using Firefox 106.0.5 (64 bit). I cannot copy an image from Firefox and paste on to the WhatsApp app. The following steps however work:

• copy the image
• paste to a document editor (MS-Word) or image editor
• copy again
• paste to WhatsApp

Is this an intended change?

As of two days ago Facebook/Meta will not load in Firefox. It's always worked fine but now won't open. I get a white page with greyed out frames but no text or graphics or colours It works ok on other browsers, so if this is not fixed, I will ditch firefox for good.

ACCESS Denied

I need permission to access some websites on this server

Another separate message is: Check that Firefox has permission to access the web, (you might be connected but behind a firewall)

I created a few virtual hosts and sites on my local machine and this is working perfectly.

Problem is with Firefox, when I enter non-existant url in address bar, Firefox force me to search and don't let me to open the url, but I need to go to this url for testing, developing, etc...

Any solution?

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the background. To fix this, I have to close and reopen Firefox. Sometimes, I would open a tab while gaming and that would also cause the game to lag.

In game, the ping starts at the normal level then rises before falling back down to normal.

Are there any solutions?

Regards Thomas

Dears, I searched google and youtube, and I changed as many setting on Firefox and Google as I could find, including you own advice:

" Firefox To enable or disable translation in Firefox:

   Open the Firefox menu in the top right of the browser window.
   Click Preferences.
   Click Choose in the Language and Appearance section.
   Select a language to add.
   Click OK."

It does not help! I STILL receive stupid translations from the languages that I have chosen and added. It is extremely annoying...

Looking forward to your urgent help. Thank you in advance, Daiva

I've noticed over time that the History, or Library or whatever Mozilla wants to call the History, does not record all pages that are visited - and now it's getting worse and mixing pages up.

It's just been an annoyance until recently, but it has now caused me and my partner real issues, especially with his work.

Today it happened again but I have the time to actually come and tell someone about it in hopes that it actually gets fixed...

Here is what happened today, as happens all too frequently when I go to use the HISTORY function in Firefox accross multiple devices and installs over the past year or so;

I wanted to find a video I watched on youtube on the morning of the 7th November to show my friend, I know the title of it so I started typing it into the address bar to bring it up in the HISTORY but nothing appeared - here we go again I thought.

I might have thought maybe I misremembered the title if this had not happened multiple times already but I went through the motions anyway.

I know exactly when I watched it, so I opened the HISTORY and - because there is no ability to search for an actual date range for some daft reason - I started scrolling.

I got to the 7th, and there were videos I watched before, and videos I watched after, but not the video I was looking for - but there is a video I watched another day there in it's place.

So I opened youtube, went to my history there, scrolled back to the same videos, and sure enough, the video I am looking for is there and the video that is present in my HISTORY is not.

In the screen clippings attached, You can see that in my Firefox HISTORY and Youtube watch history match except for one thing, the 4 minute long "Contouring 101" video that I was originally looking for is present in my youtube watch history, but not on my Firefox HISTORY.

In it's place is a video titled "Life Changing, Tom Shares the Fight for his Life." - which is a 30 minute video I watched on the 31st of October - according to my youtube history and my memory - but not my Firefox HISTORY.

You can see the gap in my Firefox HISTORY where the "Contouring 101" video should be is just 5 minutes, makes sense it took me 5 mins to watch a 4:17 min video and then choose what to click on next, right?

I used to love the history function on browsers, years and years ago it was so good. Now it seems to just be an unmaintained afterthough with minimal functionality and no thought to accuracy.

is there any way we can go back to a accurate, concise and functional HISTORY? Or do I have to find another browser or third party solution?

Thanks for your time.

Hi! I've been using Firefox's own screenshot tool and I'm loving it. However, it seems missing now :( Already tried finding it on the 'Customize toolbar' interface to no avail., and it's not appearing either on the right-click context menu. I really like this feature 'cuz I can directly download my screenshots. Is there any other workaround to turn this feature on? Pls just bring it back thank you.

I have my default yahoo mail font set as Modern - Small, but after I updated Firefox, the font displays as if it were Modern Narrow. It displays correctly in other browsers, but not in Firefox. I tried changing the default font in Yahoo Mail Settings. Other fonts work fine, but when I switch back to Modern - Small, it looks very squished.

Good Morning Mozilla Tech Support: Bookmark spacing NEEDS to be part of your Firefox User > Tools > Settings. When I go into 'Tools' > 'Settings' > 'Bookmarks' I NEED to be able to select and adjust Bookmark 'Spacing'. The current Firefox "mandatory default' double spacing in Bookmarks is grossly wasteful and very time consuming to navigate. Please fix this problem... User control of Bookmark Spacing seems logical and is a reasonable request. Thank-you for understanding and HOPEFULLY fixing this Mozilla oversight and serious User Control issue...

A website I use regularly has internal links that no longer work in regular mode. They used to work and still work in Troubleshooting Mode.

These links are imperative to using the webpage. I'm not sure what changed or why they work in troubleshoot mode, but I need to fix this right away. They also work on other browsers.

I am trying to open .html files located on my hard drive, but Firefox gives the error:

File not found

Firefox can’t find the file at /usr/share/gimp/2.0/help/en/gimp-pimping.html.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

I can see the files at this location and even when I directly open the files from that location by double clicking them, I get this error. I have seen on Ubuntu forums that this might be a problem with the actual Firefox snap, any official help would be appreciated. Thanks.

My tab bar is gone..I do not need to open previous tabs, but the tab bar is gone all together, I need to use it. I have tried settings and history and full page vs not full page view. I have bookmarks, info bar, address bar but no matter what I have tried I can not get my tab bar back. I almost always have 3-5 tabs open for work and switch back and forth now they are not showing. Please help...

Thank you

Firefox is great. My single issue is with on Firefox “new tab” page is how can I delete apps, or apps that might be semi repetitive. I hope that makes sense? Bob H

I need The Firefox to become my search engine or Browser. I have been get the updates but Firefox did not become my Browser Help what do I do.???? I do not have a search engine Firefox will not down load why?

I need a very simple solution to making my scroll bar wider...it suddently became very thin and I have a difficult time using it....if I can't fix it soon, I'll have to remove firefox and try another browser....I would rather continue to use firefox but, this narrow scroll bar makes if very difficult to use for me. I'm not good at computers so need a very simple solution if one is available. Thanks for any help

Firefox loads only the top line of Facebook, with the Facebook logo, and nothing else. Troubleshoot mode does, after several minutes, load Facebook properly, but only for one session and then it's back to square one for any further sessions. Firefox has no problem, apparently, with any other website I use. Edge browser has no problem with Facebook at all. There is no error message. This problem exists in Windows 10, identically on both my HP desktop and my Lenovo laptop, and started at the same time on both, a couple of days ago.

I am looking for a way to enable Firefox to copy and paste PNG images with transparency. Right now, copy/pasting a transparent image replaces the transparent areas with solid black. This feature works as expected in all other mainstream browsers (it's something I use a lot in my workflow as a graphic designer for a website).

This bug has existed for a while, I'm hoping by now there is at least one extension that fixes it, or some kind of workaround. Thanks to anyone who can help.

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

1. Disabling or replacing the adblocker ?
2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)