Firefox Support Forum

I've forgotten my password for my firefox account but im still currently logged into it and I want to move my firefox account to my new computer but don't know the password to login and sync it. I dont want to reset my password because I'll lose all of my saved passwords and bookmarks. Is there anything I can do?

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this computer" Help!

Unable to access www.metrobyt-mobile.com with Firefox for Windows but it works fine in other browsers and with Firefox on Android. All I get is a blank white page for about a minute then it says:

The page isn’t redirecting properly An error occurred during a connection to www.metrobyt-mobile.com.

• This problem can sometimes be caused by disabling or refusing to accept cookies.

I checked and verified that cookies appear to be correctly enabled and checked other questions about this problem but was unable resolve the issue.

I added my first site to setting- camera permission this morning and got camera to work. Later went back to site and camera wasn't working. Checked setting which didn't list any site, added the URL again and clicked save. Clicked setting again an no site is listed and camera isn't connecting. HELP! This is for a doctors visit.

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

Until FF100, I used to disable <Ctrl><W> (close tab) by modifying browser/omni.ja, commenting the following line out in chrome/browser/content/browser/browser.xhtml :

<key id="key_close" data-l10n-id="close-shortcut" command="cmd_close" modifiers="accel" reserved="true"/>

It worked until FF100, but doesn't work anymore in FF103 : commenting that line out seems to have no effect on <Ctrl><W>.

Does anybody know why ? Or does anybody know a way to disable <Ctrl><W> ?

Background : on French keyboards, the <W> key is right next to <X>, so when I try to do a cut/paste (<Ctrl><X> → <Ctrl><V>) I sometimes end up doing <Ctrl><W> by mistake, thus closing the tab. Re-opening the tab doesn't always do the trick, sometimes the latest work is lost.

Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes

Using Firefox 103.0 on a Mac running Monterey. Since updating to FF 100.0 or possibly 101.0, the BBC News website's videos won't play. I've tried turniing off all privacy/security add-ons and settings but still nothing. Just a grey rectangle with the BBC logo in it (see screenshot).

Safari can play them though. Any ideas?

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

How do I add a site in setting - camera permissions to allow it to use my camera and microphone while still blocking other sites from asking to be allowed to use it.

Duplicate. See https://support.mozilla.org/questions/1385117

I can't recall if this problem occurs all of the time or not. The problem is this.............when buying something online or donating online using a credit card I often get the message...."Save credit card number-choose Yes or No" or something to that effect. Is there a way to modify the settings on my browser so that I do not get this question about saving my credit card number? Or is this an issue with how the website I am browsing at works and therefore I cannot make a one-time fix? Thanks.

I am using Linux and the latest browser 103.0.1

When I switched from Safari to Firefox on my MacBook Air, my safari bookmarks migrated as "imported". Now, a few years later, I have placed Firefox on my Iphone and Ipad, but when I sync the "imported" bookmarks did not migrate, nor did the toolbar bookmarks. All other bookmarks migrated.

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag and drop works. I am able to choose the download folder from the settings and upload any folder, though.

I'm running Firefox 103.0.1 on Linux Ubuntu 22.04 LTS.

My old Win PC has suddenly died (burnt mobo) and I purchased a new one. System SSD from old PC works. How can I transfer logins and passwords to my new PC (just registered Mozilla acc today, so Sync option is not for me). What files, where to search (for the SSD from the old PC) and where/how to copy to a new one? I am noob here ((( Thank You very much for help.

Dear community,

I understand that tracking of third-party cookies is now FireFox' default. However, I put my FireFox privacy options to "strict" and opened the website tui.com. What I see in the web developer tools is that several cookies are set, which are not tui.com itself (please see screenshot). The first might be exlainable since it is a subdomain (?), but why are the second and third set? However, when clicking on the data protection icon in form of a shield next to the "ssl-lock" I see a lot of ther third party cookies are prevent. Why arent the second and third in the screenshot?

Thank you very much for your time!

Felix

Before update, I could preview PDF directly without downloading it locally, now after update I need to download it first then it opens the downloaded file, any way to change this??

Using the Nightly build with support for the JXL (JPEG XL) image format, I am able to open JXL images. However, the images are severely degraded if the source image is a 32-bit (HDR) image. The highlight values above SDR white are clipped. Effectively, the image is ruined.

So while I can view HDR videos just fine in Firefox using a properly configured HDR monitor (Apple Pro Display XDR), HDR photos do not work.

Does the roadmap for JXL support include plans to support HDR?

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything when every pasword and site looks like this. 3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 I have no idea they all look like this.