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  • Archived

cant remove videomart.org notification

I am suddenly receiving virus notifications from videomart.org. I have tried numerous settings but I am unable to remove it from Firefox. Do you have a fix Thank you … (read more)

I am suddenly receiving virus notifications from videomart.org. I have tried numerous settings but I am unable to remove it from Firefox. Do you have a fix Thank you

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox not previewing pdf, it downloads pdf then open it

Before update, I could preview PDF directly without downloading it locally, now after update I need to download it first then it opens the downloaded file, any way to cha… (read more)

Before update, I could preview PDF directly without downloading it locally, now after update I need to download it first then it opens the downloaded file, any way to change this??

Asked by Abhay 1 year ago

Last reply by cor-el 1 year ago

  • Archived

add-on not downloading

hi i just installed firefox 64 on windows 11 when I try to install Bitwarden password manager it shows download then goes to error no internet but we do have it I even t… (read more)

hi i just installed firefox 64 on windows 11 when I try to install Bitwarden password manager it shows download then goes to error no internet but we do have it I even tried a firefox refresh thanks for any help

Asked by n9mfk9 1 year ago

Last reply by n9mfk9 1 year ago

  • Archived

Printing from Website, Images are magnified and cutoff, Text is okay

Trying to print from a County Property Record that has a mixture of text and images (such as floor plan's, house pictures, etc). The print preview shows correctly. All im… (read more)

Trying to print from a County Property Record that has a mixture of text and images (such as floor plan's, house pictures, etc). The print preview shows correctly. All images are full view and to scale, text is clear and to scale. The paper printout however has all of the Images magnified and only part of the Image is showing within the image frame. All text prints fine. I can print to a pdf and all is good matching the print preview. I can then print from the pdf and all is still good on paper. The Problem is only when printing directly from the website print preview to paper. I do not have any problems printing the same website from Safari or Chrome. I have tried from my home network, my Mac to my Brother printer. Then from a friends home network, their Mac to their Brother and HP printers and the issue is the same. Definitely not a hardware issue and same symptoms on different instances of Firefox. My workaround is to first print to pdf and then print the pdf to paper but would prefer a direct solution. Appreciate any help in resolving!

Asked by bjennings21 1 year ago

Last reply by bjennings21 1 year ago

  • Archived

Facebook autoscrolling in Firefox only.

Recently I began having a problem in Firefox on Facebook. After a bit of scrolling on facebook, there is a pause, then suddenly facebook autoscrolls very quickly, sometim… (read more)

Recently I began having a problem in Firefox on Facebook. After a bit of scrolling on facebook, there is a pause, then suddenly facebook autoscrolls very quickly, sometimes jumping down 6 to 8 posts at a time. It only happens in Firefox, but it has been so for a few weeks now. Any ideas how to fix it? (Or is it something Mozilla needs to fix?)

Asked by bob257 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Importing logins and passwords from old SSD

My old Win PC has suddenly died (burnt mobo) and I purchased a new one. System SSD from old PC works. How can I transfer logins and passwords to my new PC (just registere… (read more)

My old Win PC has suddenly died (burnt mobo) and I purchased a new one. System SSD from old PC works. How can I transfer logins and passwords to my new PC (just registered Mozilla acc today, so Sync option is not for me). What files, where to search (for the SSD from the old PC) and where/how to copy to a new one? I am noob here ((( Thank You very much for help.

Asked by ksynkin1 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Newspaper website screwed up in 103.0.1

The Washington Post website now loads in its mobile (rather than desktop/Windows) configuration. This didn't happen before the update to 103.0.1; it doesn't happen on my… (read more)

The Washington Post website now loads in its mobile (rather than desktop/Windows) configuration. This didn't happen before the update to 103.0.1; it doesn't happen on my other computer, which is still running 103; and it doesn't happen on Chrome.

Until this is fixed, I'd like to roll back to 103, but I don't see how to do that. The "Install an older version" help page ([url]https://support.mozilla.org/en-US/kb/install-older-version-firefox/url) offers only v. 102, and the long list of previous versions ([url]https://ftp.mozilla.org/pub/firefox/releases//url) stops at v. 99.

Thanks!

Asked by BlebNevus1015 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Should I Disable DNS Over Https in Firefox If Using Cloudflares DNS Servers In Ethernet Adapter?

I am using Ethernet for my network connection for my HP Desktop and in my Ethernet Adapter I have my IPv4 set to use Cloudflare's DNS servers 1.1.1.1 and 1.0.0.1 and in m… (read more)

I am using Ethernet for my network connection for my HP Desktop and in my Ethernet Adapter I have my IPv4 set to use Cloudflare's DNS servers 1.1.1.1 and 1.0.0.1 and in my IPv6 I am also using Cloudflare's DNS servers 2606:4700:4700::1111 and 2606:4700:4700::1001 . My Network Profile is set to Private and I have file and printer sharing disabled. My question is that should I disable DNS over HTTPS in my Firefox(default)browser Connection Settings? I may be wrong but to me it feels a little redundant using Cloudflare DNS Servers in my Ethernet adapter and using Cloudflare in my Firefox Connection Setting as well. I would greatly appreciate any insight and suggestions and also should I have "Use system proxy settings" checked.

Respectfully

Asked by new_aged2perfection 1 year ago

Last reply by new_aged2perfection 1 year ago

  • Archived

Last Firefox Update: My screen got huge , how can I restore it to where it was before the Update?

My side bars do not show anymore, contacts and games I play do not show. I have to use slider bar because what is showing is so huge I can't see everything I saw before. … (read more)

My side bars do not show anymore, contacts and games I play do not show. I have to use slider bar because what is showing is so huge I can't see everything I saw before. Trying to make it smaller does not work. Trying to make print smaller does not help. This happened with the last update in July.

Asked by ctsmeow 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. … (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

>:( I updated Firefox and lost EVERYTHING

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of… (read more)

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of my tabs and bookmarks. It even showed me how to access them after I updated it! EVERY TIME I opened the tab of the downloaded new version it was clear that my information from the older versions had not migrated over. I had kept the version with my tabs and bookmarks open to check, just in case.

Then I thought, well, maybe I just need to reboot my computer as a whole.

So I did that.

Guess what?

ALL OF MY BOOKMARKS AND TABS ARE GONE. This is my work computer and I had a significant amount of information I was using. Gone.

HELP! Thank you JenB

Asked by browniejen 1 year ago

Last reply by Terry 1 year ago

  • Archived

Clicking on a certain link does not do anything in FF but works fine in Chrome

Hi, I created a sign in to a particular account for a website using FF about a year ago & used it several times without issue. I haven't used it in about 6 months &am… (read more)

Hi, I created a sign in to a particular account for a website using FF about a year ago & used it several times without issue. I haven't used it in about 6 months & now when I try to sign in, nothing happens. The mouse pointer turns to a pointing hand when I hover over the sign in, but that's it, the tab doesn't refresh & no new tab is opened. It doesn't look like FF recognizes this as a link.

When I right click on other links I get the option to: Open Link in New Tab Open Link in New Window etc...

but when I right click on this link causing me issues, I get: Save page as... Save Page to Device etc...

It is as though FF doesn't see this as a valid link. I'm using Windows 10 64 bit & FF version 103.0.1 & have FF set to automatic update.

I've run FF in safe mode & no change, suggesting it's not my add-ons.I've Googled the problem & seen examples of what look similar, but no solution seems to work. In particular I've tried the suggestions from https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can but none helped.

I don't have any issues with this link in other browsers. Chrome opens it up in an instant & I'm wondering whether it would be just easier switching to Chrome as my default.

I'd love to stick to FF as my default, can anyone help?

Asked by Paz 1 year ago

Last reply by Paz 1 year ago

  • Archived

Still third-party cookie despite deactivation by default

Dear community, I understand that tracking of third-party cookies is now FireFox' default. However, I put my FireFox privacy options to "strict" and opened the website t… (read more)

Dear community,

I understand that tracking of third-party cookies is now FireFox' default. However, I put my FireFox privacy options to "strict" and opened the website tui.com. What I see in the web developer tools is that several cookies are set, which are not tui.com itself (please see screenshot). The first might be exlainable since it is a subdomain (?), but why are the second and third set? However, when clicking on the data protection icon in form of a shield next to the "ssl-lock" I see a lot of ther third party cookies are prevent. Why arent the second and third in the screenshot?

Thank you very much for your time!

Felix

Asked by felix.wirth 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox suggesting deleted bookmarks

Firefox keeps suggesting deleted bookmarks when I type in the address/search bar. Bookmarks I deleted 5+ months ago. I have removed the bookmarks from all my computers a… (read more)

Firefox keeps suggesting deleted bookmarks when I type in the address/search bar. Bookmarks I deleted 5+ months ago.

I have removed the bookmarks from all my computers and phones. I reset my firefox account. Completely deleted the Firefox application and sub-files and folders from computers and mobile and re-installed fresh and clean copies and the deleted bookmarks are still sugested. Even installed on a completely new PC and they still come up.

I have rechecked my bookmark lists and they are not in there.

Any help on how to stop firefox recommending deleted bookmarks would be very helpful.

Thanks R

Asked by RhysCranberry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sites not opening in Firefox

I now have four websites that either won't open in Firefox or open better in Chrome. Firefox is my default browser and I hate the aggravation of opening a new tab for Chr… (read more)

I now have four websites that either won't open in Firefox or open better in Chrome. Firefox is my default browser and I hate the aggravation of opening a new tab for Chrome to access those four sites. They are sites I use regularly.

Asked by Rob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox updates

Every time Firefox updates I have to Re-authenticate every one of my secure websites and the website asked if I want to register this computer. It wouldn't be bad if it w… (read more)

Every time Firefox updates I have to Re-authenticate every one of my secure websites and the website asked if I want to register this computer. It wouldn't be bad if it wasn't 3 or 4 times per week. Websites that I have to sign in to such as banking, credit cards etc. The last time I asked this question I was sent an email with a link to Thunderbird support. I need browser support.

  • Archived

Cannot watch purchased videos online using Firefox

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they … (read more)

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they work using MS Edge.

Use hardware acceleration is unchecked and my graphics driver is up to date. If Microsoft Edge works why doesn't Firefox?

What is wrong?

Asked by NiagaraMouse 1 year ago

Last reply by NiagaraMouse 1 year ago