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  • Solved

The menu disappears when a hint shows up.

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually,… (read more)

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually, it is still there, as I can interact with it (mouse click or enter).

Asked by jnbrains 4 months ago

Answered by jnbrains 1 month ago

  • Solved

Firefox 102ESR Crashes in Kali VM when moving mouse over images, links, etc

Greetings: First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF. When using other Vbox instances on the same computer I have the same … (read more)

Greetings:

First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF.

When using other Vbox instances on the same computer I have the same issue. This issue is usually easy to duplicate when using dev-tools or by simply doing an image search and moving the mouse across the images.

Host: Ubuntu 22.04.1 LTS 5.15.0-47-generic #51-Ubuntu SMP Two different VGA controllers are present: Intel CometLake-S GT2 AMD/ATI Ellesmere Radeon RX

VirtualBox: 6.1.34_Ubuntu r150636 (Qt5.15.3) VirtualBox VGA: VMware SVGA II Adapter

Guest: Kali 2022.3 rolling 5.18.0-kali5-amd64 #1 SMP PREEMPT_DYNAMIC Debian 5.18.5-1kali6

Crashes have seem to involve input from the mouse and scroll function within the browser. Once, let us call it a glitch, the crash can either take place while continually moving the mouse around the browser's page or immediately outside the page with the mouse. The "glitch" is a coloration, usually pink or lime-green with characters printed to screen and then disappears. I have been unable to predict when the glitch will happen, thus no screenshot to help.

Steps I have taken:

Googled on the problem which led me to learn about the Firefox about:crashes function.

Viewed about:crashes -- seems to be a Renderer issue linked to llvmpipe or Mesa?

Checked basic system logs for host and guest for anything evident: syslog, kern, Xorg, messages, dmesg, daemon, journalctl.

Used Firefox troubleshooting and extended troubleshooting.

Installed Firefox 104 with same issue.

Reinstalled VirtualBox.

Search on Firefox Renderer issue [from crash report]

     I turned off performance settings, still have same crash issue.

Last Report ID that did not fail to upload: bp-740acc47-0ed4-44a8-851c-ff21b0220905


Ultimately, I am unsure if this is a Firefox, VirtualBox, or Kali Linux issue, but Firefox is the one that this issue is having a severe impact on. My head is spinning at this moment due to all the logs and information I have digested over the weekend.

I appreciate any efforts in helping me decipher what is going on!

Respectfully,

Steve

Asked by Swolb 3 months ago

Answered by Swolb 3 months ago

  • Solved

Mac top bar not accessible in fullscreen video mode

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top do… (read more)

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top doesnt pop up Macs top bar (File, Edit, ..... battery, time).

This sounds like a banality but I mainly watch videos while getting ready, working etc, and I really need to see the time! Im used to always keeping the cursor at the top to see it. I searched around in settings and forums but didnt find any fix. The only solution seems to be to not use full screen which I think we can all agree just sucks in a major way.

Im using MacOS Monterey 12.3.1 and Firefox 102.0.1. Is there a way to fix this or nah? Any info much appreciated!

Asked by katerina.hr4 4 months ago

Answered by cor-el 4 months ago

  • Solved

Selecting to open a file inside browser with Acrobat now always results in file being downloaded too.

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I … (read more)

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I have been getting an unwanted download as well. I found in the help articles that this is now the default action. For me, it usually means that at the end of a session i have to go to my desktop (my optioned destination for downloads) and clean it up by deleting every file I have looked at.

I recommend that you make that functionality optional. I just want to view the vast majority of things I open. For the few that I might want to download after viewing them, i would prefer to take a proactive step to download them after I have reviewed them.

Asked by Dick39 4 months ago

Answered by cor-el 4 months ago

  • Solved

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 4 months ago

Answered by p12om3th3us 3 months ago

  • Solved

Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 4 months ago

Answered by Terry 4 months ago

  • Solved

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code 2… (read more)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 4 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Remove Edit book mark button from URL bar FF102.0.1esr

I'm testing FF102 for rollout in September and working through various issues. The latest one I've come across is the edit bookmark "button" on the right of the URL bar.… (read more)

I'm testing FF102 for rollout in September and working through various issues. The latest one I've come across is the edit bookmark "button" on the right of the URL bar. It's a blank space on the URL bar, and when hovered over is a highlighted blank space. After clicking it twice it displays the Edit book mark menu.

How can I remove it completely? I've look at about:config and nothing stands out as obvious to me controlling this and I can't find a setting for it.

The image below shows the highlighted blank icon space.

This code in userChrome.css worked in FF91 but only hides the icon in FF102.

#star-button { display:none !important; }


Thanks

Asked by citizen1138x 4 months ago

Answered by Terry 4 months ago

  • Solved

Firefox windows could not be dragged now.

Maximizing and minimizing are still normal, but Firefox windows could not be dragged now. $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Descriptio… (read more)

Maximizing and minimizing are still normal, but Firefox windows could not be dragged now.

$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy

$ firefox --full-version Mozilla Firefox 102.0.1 20220707183149 20220707183149

$ firefox --help Usage: /snap/firefox/1551/usr/lib/firefox/firefox [ options ... ] [URL]

$ which firefox /usr/bin/firefox

Asked by larry 4 months ago

Answered by larry 4 months ago

  • Solved

High number of processes for Firefox 102.0.1esr with only one tab; How to reduce

Hi, I am testing v102esr of Firefox for a rollout in September. One of this issues I have come across is the extremely high number of processes started when opening Fire… (read more)

Hi,

I am testing v102esr of Firefox for a rollout in September.

One of this issues I have come across is the extremely high number of processes started when opening Firefox.

We have our own website run via Windows Server using IIS. The home page has no remote content - it's all local so I don't believe any remote content is being opened. There is only one tab open.

For each new tab I open I get at least one additional process. So with 10 tabs opened I ended up with 24 processes.

In FF91esr this was 3-5 processes. I also noticed under performance settings I can no longer specify the number of processes.

Is there any way to reduce this number to something more sane, like 3-5?

Also, why is there a Console Window Host running under Firefox?

Is the Node.js also new? I don't recall seeing it before

thanks

Asked by citizen1138x 4 months ago

Answered by Terry 4 months ago

  • Solved

Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get… (read more)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Asked by a_c_mercier 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (read more)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Asked by wb2yqh 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Download History - remove "delete" option

Hi, Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mi… (read more)

Hi,

Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mis-click. It has no confirmation and permanently deletes the file(s) without sending to the recycle bin which is quite annoying - especially as I'm not sure why you'd want to use this menu to delete something you just downloaded.

Thanks

Asked by lemming3k 4 months ago

Answered by cor-el 4 months ago

  • Solved

Icons changing to the same "world" type symbol for everytyhing.

Hi there, All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed i… (read more)

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn

Asked by chill285 4 months ago

Answered by cor-el 4 months ago

  • Solved

How to modify the default dark theme?

How to modify the default dark theme? e.g. where can I find dark theme files to create a new theme starting from the dark theme? I've tried using Firefox Color, but there… (read more)

How to modify the default dark theme?

e.g. where can I find dark theme files to create a new theme starting from the dark theme?

I've tried using Firefox Color, but there is no option to start from the default dark theme. Also, it seems that there are only a few options to customize using Firefox Color.

I cannot find theme files in ./AppData/Roaming/Mozzila/Firefox/

Asked by RAR 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

sign in appears to failed on the Mac version

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, … (read more)

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, instead of my email address. (see the attached pictures which I captured from my mac and a virtual machine running Firefox ESR on Debian. Another test on the flatpak version on the vertural machine apears to be normal.

Checks on account activities indicates the login histroy exsits, yet the syncing function remains unavailable.

the browser on the Mac is Version 102.0.1 (64-bit) which apears to be up to date the browser on the virtual machine is Version 91.11.0esr (64-bit)

information for the systems and machines can be found in the pictures attached.

Asked by Austin Foo 4 months ago

Answered by Austin Foo 4 months ago