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  • Archived

Outlook webapp does not scroll in the folders section

Hi, This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been … (read more)

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

Asked by imrich.antal 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

artboard not updating on Canva.com

About a week ago, Firefox stopped updating the fonts on Canva art boards. I have attached a screen shot to show that the font name is correct (shown in the menu bar), but… (read more)

About a week ago, Firefox stopped updating the fonts on Canva art boards. I have attached a screen shot to show that the font name is correct (shown in the menu bar), but it is not reflected on the art board. The screenshot also has a popup of the image downloaded which shows the same font as in the menu bar.

I have used Canva in Firefox of years! I am now having to use Chrome and Edge. I would prefer Firefox. Please fix the problem.

Asked by forbeskellie 2 years ago

Last reply by forbeskellie 2 years ago

  • Solved
  • Archived

Firefox 100.0.2 (64-bit) does not work on Amazon web site

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0 L… (read more)

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit

Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0

Let me give you a scenario.

I cleared my cookies.

Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "electronics". I now type in "batteries" in the search field. The screen goes black. The tab is now unresponsive.

Another example. Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "Kindle Store". Now I selected any book (I typed in "Killing th" and the drop-down showed "killing the illers bill oreilly. A small book shows up in the middle of the screen (which is now grayed out). I can select "orders" and the orders are shown but they are skewed in an abnormal fashion (i.e. not displayed as they were on the previous version of Firefox). I hit the back arrow and click on the small icon of the book displayed and I am on the page for that book. However scrolling down shows that the page is displayed in an abnormal fashion and I can no longer click on "orders" (nothing happens when I click on this drop-down.

I cannot order anything and I need to hit the back arrow to return to the previous page in order to log off of Amazon.com.

I use Firefox by choice. However my least two browsers in the world (Chrome and Edge) both sill work on Amazon.

I REALLY REALLY do not want to use those browsers for ordering on Amazon. Please fix Firefox. I like it more, believe it's more secure and I really prefer that browser. Please help me by fixing your browser.

One more thing: I just updated Firefox today. It worked fine yesterday..

David Sorensen dmerle@earthlink.net

Asked by dmerle 2 years ago

Answered by Mike109 2 years ago

  • Archived

Gmail stopping working in Firefox (NS_BINDING_ABORTED)

Hello, this did not happen in past. Tonight Gmail again says "not connected" with a countdown. When looking at the Network tool I can see that each POST request ends with… (read more)

Hello, this did not happen in past. Tonight Gmail again says "not connected" with a countdown. When looking at the Network tool I can see that each POST request ends with NS_BINDING_ABORTED error code. It seems that those requests are aborted before a single packet is sent over network. Is there any permanent solution? Last time I got around the problem by restarting the browser. But I am not happy to do that over and over again because the Firefox is bugged.

Asked by pavel.lastovicka 2 years ago

Last reply by pavel.lastovicka 1 year ago

  • Solved
  • Archived

Firefox locking up / hangs after using search

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I pre… (read more)

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I press the show desktop button and then try to reveal Firefox, none of the windows will appear. I'd have to go into Windows Task Manager and be lucky enough to terminate the correct process containing the tab, or else I'd have to start all over again.

Asked by lokeyhermit 2 years ago

Answered by lokeyhermit 1 year ago

  • Archived

Onedrive won't open in Firefox.

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles… (read more)

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles and clearing the cache is there. This is where I found it the first time. Any ideas?

Asked by robynneda 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Google pages stop working after a few minutes on updated Firefox

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the G… (read more)

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the Google search engine stop working after a few minutes. If I exit Firefox and restart it then Google will work for a little while again. All the solutions I have found on here don't work to solve this issue. It seems to have started with a recent update to Firefox (maybe 100.0.2?)

Asked by blumlevine 2 years ago

Last reply by blumlevine 2 years ago

  • Archived

Light theme but dark menus/pulldowns FF 100.0.2

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in… (read more)

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in FF itself. How do I stop this? I want a light background with black/dark text.

Asked by submarinerr 2 years ago

Last reply by cor-el 1 year ago

  • Archived

sent messages have disappeared

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back? My DSL is … (read more)

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

Asked by grandmaperson 2 years ago

Last reply by James 2 years ago

  • Archived

I'm unable to get Lloyds bank to recognize that cookies are enabled.

I'm unable to get Lloyds bank to recognize that cookies are enabled. I've tried clearing cache+history etc but no joy. Having tried the Lloyds bank cookies page and enabl… (read more)

I'm unable to get Lloyds bank to recognize that cookies are enabled. I've tried clearing cache+history etc but no joy. Having tried the Lloyds bank cookies page and enabling cookies still no joy and login refused. Standard setting in Security & Privacy and advised resets all tried multiple times. Anything to do with "trusted" device? Trust prompt not reissued after resetting everything. Had to use Chrome to login - and got the "trust this device" prompt on first use.

Asked by ff22 2 years ago

Last reply by ff22 2 years ago

  • Archived

browser shuts down

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it … (read more)

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it happens again. Began I think with the last update on a Windows 11 notebook.

Asked by lk3w99 2 years ago

Last reply by Greg M 1 year ago

  • Solved
  • Archived

Many legitimate Web Sites not loading

Hi I have been experiencing rejection of access to many legitimate Web Sites. I have attached the error I get even when trying to get to a mozilla web page. This is get… (read more)

Hi I have been experiencing rejection of access to many legitimate Web Sites. I have attached the error I get even when trying to get to a mozilla web page. This is getting both frustrating and limiting in my desire to support, which I do, Mozilla's strategy of privacy and freedom.

I am using Fedora Linux Version 34 and Firefox Version 100.0.2 64 Bit. I did not experience these problems months ago. I have kept everything up to date as far as I can with my OS limits, if any.

I want to examine what is going on and would like to know where to look. Any help would be appreciated ... Robert

Asked by robweir 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How to limit search to only useful pages

Hi, There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe… (read more)

Hi,

There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe. Somewhere on the net I found that the following address does it: https://www.google.com/webhp?cr=countryAT|countryBE|countryBG|countryHR|countryCY|countryCZ|countryDK|countryEE|countryFI|countryFR|countryDE|countryGR|countryHU|countryIE|countryIT|countryLV|countryLT|countryLU|countryMT|countryNL|countryPL|countryPT|countryRO|countrySK|countrySI|countryES|countrySE

However, when I am trying to use it in firefox as my Start Page, it opens all of these in separate tabs and it does not work. Also as far as I understand using the link is not possible for new tabs.

The reason is simple. For example, when looking for cooking recipes, pages from the USA use strange units that cannot be understood and there is no point in translating each of these manually as all recipes are available in million of versions - it is just a matter of clicks. But I don't want to waste time each time on checking the websites one by one; if the cooking website is from Europe, the units will be of a standard and I don't have to worry. It is the same in relation to many products of any kind. European and American markets are completely different and reading description of something only to find out at the end that it is only available in the USA is waste of time.

- it should be possible in firefox to block some websites or portals by some button. I know that there is an add-on for this but it is only for 10 pages or so, so in reality it is not very useful. It also only works in the way that the page won't open when clicked on. However, it would be much better if unwanted portals or websites were simply removed from search results.

There are too many fake websites nowadays providing incorrect or misleading information. If it happens that I come across one of these, I want to be doing that only once - and block them forever.

Asked by malecek1 2 years ago

Answered by cor-el 2 years ago

  • Archived

Opens minimized or half Window

Ok so I have posted this question a few times with help, but with no resolution. When I open FF I like it to open maximized. But every time it does open it opens in half … (read more)

Ok so I have posted this question a few times with help, but with no resolution. When I open FF I like it to open maximized. But every time it does open it opens in half or small window, if I hold the pointer over the maximize window it will give me the option to open it maximized. but then the same thing happens the next time I open it. It never remembers my preference. I have changed the code in settings to default and had some success with that, by what I mean it will open maximized once but then go right back to half or minimized the next time I open it. I have included a pic of the way it opens when launched. No matter what I do (stretching it, resize it, delete reinstall FF) nothing seems to work. Any thoughts

Asked by Ian B Dunn 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Secure Connection Failed

How can I override the Secure Connection Failed issue? I just lost a connection *I am sure* is secure enough to browse safely. I have been using this site for many years.… (read more)

How can I override the Secure Connection Failed issue? I just lost a connection *I am sure* is secure enough to browse safely. I have been using this site for many years. Mozilla is the only browser that does this and it's my favorite browser, but it's getting to the point of uselessness.

Mike Trahar

Asked by Mike 2 years ago

Last reply by Mike 2 years ago

  • Archived

Change How Long Notifications Stay On-screen

Is it possible to change how long notifications stay on-screen for? I often find they stay on-screen for too long and would like to shorten the duration. I tried research… (read more)

Is it possible to change how long notifications stay on-screen for? I often find they stay on-screen for too long and would like to shorten the duration. I tried researching it, but couldn't find any answers.

Asked by Excalibur0126 2 years ago

Last reply by Terry 2 years ago